Reviews (706)

Overall rating
4.6
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting their beauty businesses, praising its user-friendly interface, seamless Shopify integration, and customizable high-quality beauty products. They appreciate the efficient order fulfillment and responsive, professional customer support, noting that the app supports business growth with minimal investment, fast shipping, and competitive pricing.

February 23, 2024

BE AWARE. THESE PEOPLE ARE SCAMMERS!! THEY CHARGED MY CARD WITHOUT MY AUTHORIZATION. I HAD A 14 DAY FREE TRIAL. LACK OF COMMUNICATION FROM MS.ROCHELLE. PLEASE DO NO PLACE YOUR CARD INFORMATION ON THIS APP. THEY WILL SCAM YOU AND WILL NOT REFUND YOU. AFTER NUMEROUS TIMES OF REACHING OUT I DECIDED TO TAKE ACTION TO SUE THEM. I AM NOT THE FIRST PERSON THEY HAVE DONE THIS TOO! THIS APP WILL BE SHUT DOWN.

My Store
United States
3 days using the app
Innovation Labs. replied May 25, 2024

Thank you for bringing your concerns to our attention. We sincerely apologize for any frustration and inconvenience you have experienced.

Please know that we value your feedback and are here to assist you in resolving this matter. We would like to investigate your case further and work towards a satisfactory resolution, including reviewing any charges and discussing a potential refund if applicable.

Could you please provide us with your contact details or reach out directly to our support team at support@jubilee.beauty? We aim to address this promptly and restore your trust in our service.

February 17, 2024

Really cool service

My Store
United States
About 2 months using the app
Innovation Labs. replied May 25, 2024

Thank you so much for your kind words and positive feedback! We are thrilled to hear that you had a great experience with our service. Your satisfaction is our top priority, and it's wonderful to know that we met your expectations.

We truly appreciate your support and look forward to serving you again in the future. If you have any suggestions or further feedback, please don't hesitate to share. We are always looking for ways to improve and make your experience even better.

February 4, 2024

Good one best app

CHUCHAA MALL
India
3 months using the app
Innovation Labs. replied May 25, 2024

Thank you so much for your kind words and positive feedback! We are thrilled to hear that you had a great experience with our service. Your satisfaction is our top priority, and it's wonderful to know that we met your expectations.

We truly appreciate your support and look forward to serving you again in the future. If you have any suggestions or further feedback, please don't hesitate to share. We are always looking for ways to improve and make your experience even better.

October 8, 2024

Best

Waggy AF
Australia
1 minute using the app
Innovation Labs. replied October 10, 2024

Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience did not meet your expectations. We aim to provide the best service and products to our customers. If you could share more about what went wrong, we would greatly appreciate it. Your insights will help us improve. Please reach out to us directly at support@felex.co, and we’ll do our best to resolve the issue.

October 31, 2024

tolles Erlebnis!

Teens & Creams
Germany
5 minutes using the app
Innovation Labs. replied November 1, 2024

Danke für dein Feedback! Es freut uns sehr, dass du ein tolles Erlebnis hattest!

December 28, 2023

Easy to use. Great customer support.

Jaes Galore Braids and Beauty Studio
United States
3 months using the app
Innovation Labs. replied May 25, 2024

Thank you so much for your kind words! We're thrilled to hear that you're enjoying our service and you're getting the support you need! Your positive feedback means the world to us and motivates our team to continue delivering the best experience possible.

March 11, 2024

Good app I like it a lot

VSL
United States
About 2 months using the app
Innovation Labs. replied May 25, 2024

Thank you so much for your kind words! We're thrilled to hear that you're enjoying our service. Your positive feedback means the world to us and motivates our team to continue delivering the best experience possible.

October 24, 2024

estou gostando bastante

Moncherry
Romania
4 minutes using the app
Innovation Labs. replied October 26, 2024

Obrigado pelo seu feedback! Ficamos muito felizes em saber que você está gostando da nossa aplicação!

September 8, 2024

ok

Elixoils
United States
43 minutes using the app
Innovation Labs. replied September 16, 2024

Thanks for taking the time to review Jubilee! We're sorry to hear that our app didn't quite meet your expectations. Can you please let us know what specifically was missing or what you didn't like? We're committed to continuous improvement and would love to hear your feedback. We're constantly working on new features and updates to make our app better, so your input is invaluable. Let's work together to make Jubilee an amazing app for everyone!

November 9, 2023

It is a great experience working with Jubilee.

kawrio
Pakistan
About 1 month using the app
Innovation Labs. replied January 14, 2024

Thank you for your feedback. I'm glad you like the process. We'll be happy to help you achieve success with your brand so feel free to reach out to us at support@jubilee.beauty.

-Rochelle