Reviews (730)

Overall rating
4.6
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and smooth Shopify integration, which simplifies product selection and order fulfillment. They value the wide variety of quality beauty products, including cruelty-free options, and the ease of product customization with their branding. The responsive customer support and benefits like international expansion, fast shipping, and competitive pricing are also highlighted, enhancing customer satisfaction and business growth.

September 9, 2024

Great site that's easy to use and has amazing products. Love it.

Grits & Grace
United States
About 2 months using the app
Innovation Labs. replied September 16, 2024

Aww, thank you so much for your kind words! We're thrilled to hear that you're loving our site and finding it easy to use. We're constantly working to improve our user experience and offer the best products to our customers, so it's great to know that we're hitting the mark. We're glad you're enjoying our amazing products - we think they're pretty awesome too! Thanks for being a part of the Jubilee community, and we can't wait to see what you think of our future products and updates!

August 8, 2024

I’m leaving a good review because there was an issue placing one of my customers’ orders and Rochelle helped me to resolve the issue quickly. It means a lot to me as a small business owner that I can work out problems and keep my customers happy without any confusion or delay!

Satin Skin Beauty
United States
About 2 months using the app
Innovation Labs. replied August 10, 2024

Thank you so much for taking the time to leave a review about your experience with Jubilee! We're thrilled to hear that Rochelle was able to help you resolve the issue with your customer's order quickly and efficiently. As a small business owner, we understand the importance of providing excellent customer service and ensuring that our customers have a seamless experience. We're proud to have team members like Rochelle who are dedicated to making things right and keeping our customers happy. Thank you for choosing Jubilee, and we're glad we could help you keep your customers happy and satisfied! - Erwin

November 17, 2024

Beautiful, wonderful and easy to use

silkycheeks
Saudi Arabia
18 days using the app
Innovation Labs. replied November 18, 2024

Thank you so much for your lovely feedback! We’re thrilled to hear that you find the app beautiful, wonderful, and easy to use. Your satisfaction means the world to us!

September 8, 2024

very good app to start your own dropshipping business. Good custiner service and all you need to have for a successful business

Click Dealz
United States
8 days using the app
Innovation Labs. replied September 16, 2024

Wow, thank you so much for your amazing review! We're thrilled to hear that Jubilee has been a great help in starting your own dropshipping business. We're proud of our customer service team and are committed to providing the best possible support to our users. We're glad to hear that everything you need is in one place to help you succeed with your business. Thank you for choosing Jubilee, and we look forward to helping you grow your online store!

November 2, 2024

I love this app! It's easy to set up and the ordering process is so smooth! I recommend this app to anyone in the beauty industry.

Essa Skin Care Shop
United States
About 11 hours using the app
Innovation Labs. replied November 4, 2024

Thank you so much for the wonderful review! We’re thrilled that you love the app and find both the setup and ordering process easy and smooth. It’s fantastic to hear that it’s a good fit for the beauty industry, and we truly appreciate your recommendation!

November 23, 2024

the App is easy to understand, you just have to follow the exacts, I would recommend it for beginners in drop shipping

Lauryn Alease Cosmetics
United States
1 day using the app
Innovation Labs. replied November 25, 2024

Thank you for your thoughtful feedback! We're so glad you find the app easy to understand and beginner-friendly. Your recommendation means a lot to us, and we're here to support you every step of the way on your dropshipping journey!

September 12, 2024

Love it and customer service is amazing as well.

Lets Wig Out 2nite
United States
About 2 months using the app
Innovation Labs. replied September 16, 2024

Wow, thank you so much for your kind words! We're thrilled to hear that you love our products and that our customer service team has exceeded your expectations. We're passionate about providing an exceptional experience for all of our customers, and it's amazing to hear that we're achieving that. We're so grateful for customers like you who take the time to share their positive feedback. We'll keep working hard to make sure you continue to have an amazing experience with Jubilee!

September 22, 2024

I would because I just would

My Store
United States
About 2 months using the app
Innovation Labs. replied September 23, 2024

Thank you for taking the time to leave a review! We appreciate your support and are glad you're considering purchasing from us. If you have any questions or need assistance with an order, feel free to reach out to us anytime. We're always here to help!

September 24, 2024

i am ansious for my first sale

Minha loja
Brazil
About 1 month using the app
Innovation Labs. replied September 25, 2024

Sorry to hear that you're feeling anxious about your first sale. We're here to help! If you have any questions or concerns, please don't hesitate to reach out to our support team. We're here to help you succeed and would be happy to provide guidance and support every step of the way.

December 9, 2024

The app seems fine enough. I wouldn't normally rate the app, because it is just not a fit for what I need, but I need to leave a review about how ridiculous the cancellation process is. You should not need to fill out a survey, create a password, enter the password, enter a special code, then "confirm cancellation" multiple times in order to cancel a free trial that requires a CC.

Journey Bikes
United States
About 2 hours using the app
Innovation Labs. replied December 11, 2024

Thank you for sharing your thoughts. While we're glad you find the app fine overall, we’re sorry to hear about your frustration with the cancellation process. Feedback like yours is invaluable in helping us improve. We'll make sure to pass this along to our team for review. Our team has already reached out to you to sort any issues. Thank you!