Reviews (667)

Overall rating
4.6
Counts per rating level
  • 77% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly regard this app for transforming beauty businesses into global players without significant upfront costs. They appreciate the extensive range of high-quality, cruelty-free cosmetics, user-friendly interface, customizable branding options, and seamless Shopify integration. Fast shipping and the ability to test samples before selling are notable features. Exceptional customer support, especially from Rochelle, is frequently praised. The easy setup process allows merchants to quickly focus on marketing and expanding their reach. Merchants report positive initial experiences and anticipate continued success.

September 4, 2024

Professional App ,looks lovely excited to work with
i have tried many apps this one is one of the best

Home
Germany
About 7 hours using the app
Innovation Labs. replied September 6, 2024

Thank you so much for your kind words! We're thrilled to hear that you find our app both professional and appealing. Your excitement to work with us is truly appreciated, and we’re delighted to be one of the best apps you’ve tried. If you have any feedback or need assistance, feel free to reach out. We're here to help and ensure you have the best experience possible!

July 21, 2024

Beautiful site cute designer products plenty of inventory

Sweet💜Boutique
United States
About 2 months using the app
Innovation Labs. replied July 22, 2024

Thank you for your feedback! We're glad you like the service! Feel free to reach out to us at support@jubilee.beauty if you have any questions!

August 13, 2024

Keep up the good work :)

SnapSpree
United Kingdom
About 1 month using the app
Innovation Labs. replied August 15, 2024

Thank you so much for your encouragement! We're thrilled to hear that you're happy with our work. Your support means a lot to us, and we’re committed to continuing to deliver the best service possible.

We appreciate you taking the time to share your thoughts, and we look forward to keeping up the good work for you. Thanks again for choosing Jubilee! 😊

August 17, 2024

Great Products that help accentuate beauty, proud to carry the line and so easy to integrate.

Global Trends 2
United States
13 days using the app
Innovation Labs. replied August 18, 2024

Thank you so much for your wonderful review! We're thrilled to hear that you love our products and appreciate how easy they are to integrate into your routine. We're proud to have customers like you who share our passion for helping people accentuate their natural beauty. We're grateful for your loyalty and look forward to continuing to provide you with high-quality products that meet your expectations. If you have any feedback or suggestions on how we can improve, we'd love to hear it!

July 17, 2024

very easy to navigate and great products.

My Store
United States
About 2 months using the app
Innovation Labs. replied July 22, 2024

Thank you so much for your feedback! We're thrilled to hear that you find our app easy to navigate. Our team works hard to ensure that our users have a seamless and enjoyable experience, and it's great to know that our efforts are making a positive impact.

If you have any other suggestions or ideas on how we can further improve the app, please don't hesitate to let us know. We value your input and are always looking for ways to enhance our service.

Thanks again for your support!

May 31, 2024

I love the concept and features; the products appear to be very high, too. Just starting with the company but anticipate a good experience based on the vibes and feedback from other customers.

My Store
United States
About 2 months using the app
Innovation Labs. replied June 14, 2024

I appreciate you taking the time to provide us with your feedback! I will be happy to provide you assistance in creating your brand! Don't hesitate to reach out to us at support@jubilee.beauty.

July 16, 2024

We initially found this app to be full of glitches, especially when first installed. Moreover, it forces users to choose a plan before they can fully explore its features, which I find rather shady. The app advertises a free plan, but it doesn't seem to be accessible during the setup process and won't let you go further without plan.

FITAMIN
Canada
6 days using the app
Innovation Labs. replied July 22, 2024

Thank you for your feedback. I have reached out to you via email to resolve your concern.

Please reach back to us so we can help you with this.

July 20, 2024

Easy to use, good choice of products.

Island Ladies
French Polynesia
2 months using the app
Innovation Labs. replied July 22, 2024

Thank you for your feedback! We're delighted to hear that you appreciate the extensive range of products offered by this supplier. Your input is invaluable to us as we continue to ensure a diverse and comprehensive selection to meet all your needs. If you have any specific products or categories you'd like to see more of, please let us know. We're always here to improve your experience!

September 10, 2024

I canceled my subscription and and still got charged my credit. It is really uncomfortable to find a contact number. I emailed but I didn't get right answer. please refund my subscription fee asap.

CRUST
Canada
11 days using the app
Innovation Labs. replied September 16, 2024

I'm so sorry to hear that you had a negative experience with our service. We apologize for the mistake with your subscription cancellation and the subsequent charge to your credit card. We understand how frustrating this must be for you.

We're taking your feedback seriously and will make sure to improve our communication with our customers.

Once again, we apologize for the inconvenience and appreciate your patience. If you have any further concerns or questions, please don't hesitate to reach out to us. We're here to help and want to make things right.

August 13, 2024

This ability to sell these products on my site is just awesome!

Waterrose Creations
United States
About 9 hours using the app
Innovation Labs. replied August 15, 2024

Thank you so much for your enthusiastic feedback! We're delighted to hear that you're enjoying the ability to sell these products on your site. At Jubilee, our goal is to make your experience as seamless and rewarding as possible, and it's great to know that our efforts are making a positive impact.

We appreciate your support and look forward to helping you continue to grow your business. If you ever need anything, don't hesitate to reach out. Thanks again for choosing Jubilee!