Reviews (735)

Overall rating
4.6
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and smooth Shopify integration, which simplifies product selection and order fulfillment. They value the wide variety of quality beauty products, including cruelty-free options, and the ease of product customization with their branding. The responsive customer support and benefits like international expansion, fast shipping, and competitive pricing are also highlighted, enhancing customer satisfaction and business growth.

June 10, 2024

WONDERFUL

Il mio negozio
Italy
12 days using the app
Innovation Labs. replied June 14, 2024

Thank you so much for your review! If there is anything you need assistance with, you may reach out to us at support@jubilee.beauty

April 2, 2024

Too expensive. More expensive than Mac and Nars. Would not recommend.

Oma la Belle
United States
About 1 hour using the app
Innovation Labs. replied May 25, 2024

Thank you for sharing your feedback with us. We sincerely appreciate you taking the time to provide your honest opinion.

We understand your concerns about the pricing of our products. Our goal is to offer high-quality items that provide value and satisfaction to our customers. While we strive to maintain competitive pricing, we also focus on using premium ingredients and innovative formulations.We hope you might reconsider and give us another chance in the future. If you have any further suggestions or specific concerns, please feel free to reach out to us directly. We are always here to listen and improve.

I would love to give you a discount. Feel free to reach out to me at support@jubilee.beauty

April 28, 2024

good

Oz Women
Australia
4 days using the app
Innovation Labs. replied May 25, 2024

Thank you for your feedback! We're glad you like the service! Feel free to reach out to us at support@jubilee.beauty of you have any questions!

Edited March 19, 2024

I sent in a bad review for jubilee,and spoke before i gave them a chance to make it wright,so they called me and am sending my money back,and am sorry i jumped the gun,thanks for being such a good company to do business with,

t-shirt-empire.store
United States
Innovation Labs. replied May 25, 2024

Thank you so much for your kind words! We're thrilled to hear that you're enjoying our service and you're getting the support you need! Your positive feedback means the world to us and motivates our team to continue delivering the best experience possible.

March 2, 2024

.

My Store
United States
About 2 months using the app
Innovation Labs. replied May 25, 2024

Thank you for your feedback! We're glad you like the service! Feel free to reach out to us at support@jubilee.beauty of you have any questions!

March 26, 2024

J'ai été prélever alors que l'appli et desinstaller je souhaite être remboursé

BIKI
France
4 days using the app
Innovation Labs. replied March 29, 2024

Salut. Je t'ai envoyé un e-mail. Veuillez me contacter à support@jubilee.beauty afin que je puisse vous aider. Merci.

July 18, 2024

j'arrive pas annuler mon abonnement Ya pas de service client

boutiquebau
France
About 2 hours using the app
Innovation Labs. replied August 8, 2024

Merci d'avoir partagé vos commentaires avec nous. Nous nous excusons sincèrement pour les désagréments que vous avez rencontrés lors de l'annulation de votre abonnement. Vos préoccupations sont extrêmement importantes pour nous et nous nous engageons à les résoudre rapidement. Veuillez contacter directement notre équipe d'assistance dédiée à l'adresse support@jubilee.beauty. Notre équipe est prête à vous aider à résoudre ce problème rapidement.

Nous nous excusons pour toute frustration que cela a pu causer et vous assurons que nous travaillons à améliorer notre service client afin de mieux vous servir, ainsi que d'autres clients importants. Votre satisfaction est notre priorité et nous apprécions votre patience pendant que nous travaillons à améliorer votre expérience avec Jubilee.

Merci d'avoir attiré notre attention sur ce point. Nous sommes impatients de résoudre vos problèmes et de vous fournir le service de haute qualité que vous méritez.

August 6, 2024

Easy installation

OnTrendToYou
United Kingdom
1 minute using the app
Innovation Labs. replied August 8, 2024

Thank you so much for your rating! We’re thrilled to know you had a great experience with our app. Your support and satisfaction mean the world to us. If you need any assistance, feel free to reach out to us at support@felex.co

January 22, 2023

I'm new here but there is a great selection to choose from, moderately priced and beautifully packaged.

MURPHYS2023
United States
Almost 2 years using the app
Innovation Labs. replied May 25, 2024

Thank you so much for your kind words! If there is anything you need assistance with, you may reach out to us at support@jubilee.beauty

February 5, 2023

Very easy to use! Great experience so far! I can't wait to see how my customers like the new products.

BargainsDepot99
United States
Over 1 year using the app
Innovation Labs. replied February 8, 2023

Thank you for your feedback! Don’t hesitate to reach out to us at support@jubilee.beauty if you need assistance. -Rochelle