Reviews (709)

Overall rating
4.6
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing business scalability and global reach in the beauty industry. It offers easy customization and branding of high-quality cosmetics, with a feature to sample products before sale. The user-friendly interface and seamless Shopify integration facilitate a smooth process from product selection to order fulfillment. Merchants appreciate the fast shipping, affordable pricing of cruelty-free, pigmented products, and exceptional customer support, particularly highlighting efficient and professional assistance from team members like Rochelle.

February 21, 2023

One Of the Best Personal Label Cosmetic Brands. Keep Up The Good Work on Skin Care I would Love to see more eyeshadow palettes.

Grade A
United States
8 months using the app
Innovation Labs. replied February 21, 2023

Thank you!! Oh yes! We do have upcoming eyeshadow palettes for you! I will sure keep you posted via email! Don’t hesitate to reach out to us at support@jubilee.beauty if you need assistance. -Rochelle

June 1, 2023

good website with low prices and fast shipping services to United States and all Europe including Germany

Haus of Ink n Apparel
Germany
8 months using the app
Innovation Labs. replied June 14, 2023

Thank you for your feedback! I'll be happy to help you if you have any questions.

-Rochelle

November 17, 2022

Thank you Rochelle! You provided an awesome assistance today! You showed a vast knowledge in beauty product management, and you're very good at customer care.

Beijooo
United States
8 months using the app
Innovation Labs. replied November 18, 2022

Thank you for your feedback! I will make sure to help you every step of the way! Thank you for trusting Jubilee! Done hesitate to reach out to us at support@jubilee.beauty if you need any assistance. -Rochelle

January 30, 2023

The best one...

Adoro os produtos da Jubilee, além de uma excelente qualidade o preço é super acessível.

Concept Store
Brazil
8 months using the app
Innovation Labs. replied February 1, 2023

Thank you for your feedback! Don’t hesitate to reach out to us at support@jubilee.beauty if you need assistance. -Rochelle

February 9, 2023

So fat, it is very user friendly and quick to set up. My experience has been great! I like the products that I have seen so far.

Lavender Grace Boutique
United States
7 months using the app
Innovation Labs. replied February 18, 2023

Thank you for your feedback! Don’t hesitate to reach out to us at support@jubilee.beauty if you need assistance. -Rochelle

February 20, 2023

Set up has been fairly simplistic. I wish there were more options for branding like color of font or the ability to use my own font but the options are still good. I'm waiting on my sample order which I can't tell if its shipped or not yet so I'm hesitant to push the product out until I get the sample. I'm giving this 5 stars for set up and the product options. Only time will tell if this will sell!

Scarlett Monkey Boutique
United States
7 months using the app
Innovation Labs. replied February 21, 2023

Thank you for your feedback! We value your comments and suggestions and I will make sure we look in to this and provide you more options in branding!

Don’t hesitate to reach out to us at support@jubilee.beauty if you need assistance. -Rochelle

April 26, 2023

Site très bien fait et très facile d'utilisation. Je recommande pour les utilisateurs novices comme moi

becurly
France
7 months using the app
Innovation Labs. replied April 26, 2023

Merci pour votre avis! Nous serons heureux de vous aider si vous avez besoin d'aide. :)

-Rochelle

January 15, 2023

Exceptional app good produce for good prices and a lot of people sell off this store which is why I use this app for most of my sales good luck people hope my review was inspirational

Izzy v
New Zealand
7 months using the app
Innovation Labs. replied May 25, 2024

Thank you so much for your feedback! We're thrilled to hear that you find our prices great. Your satisfaction is our top priority, and we continuously strive to offer the best value for our customers. If you have any further suggestions or need any assistance, please don't hesitate to reach out. We're here to help!

February 1, 2024

Definitivamente é uma enganação.

SoulCrafters
Brazil
5 months using the app
Innovation Labs. replied May 25, 2024

Obrigado por trazer suas preocupações à nossa atenção. Pedimos sinceras desculpas por qualquer frustração e inconveniente que você tenha experimentado.

Saiba que valorizamos seu feedback e estamos aqui para ajudá-lo a resolver esse problema. Gostaríamos de investigar mais detalhadamente o seu caso e trabalhar para chegar a uma resolução satisfatória, incluindo a análise de quaisquer cobranças e a discussão de um possível reembolso, se aplicável.

Você poderia nos fornecer seus dados de contato ou entrar em contato diretamente com nossa equipe de suporte em support@jubilee.beauty? Nosso objetivo é resolver isso prontamente e restaurar sua confiança em nosso serviço.

February 2, 2023

So far, my experience with Jubilee has been excellent!
I’ve had the pleasure of speaking with Rochelle, who is incredibly kind and quick to respond to all inquiries.

I’d like to talk a bit about the products themselves- I’ve had a lot of experiences with the world of beauty and skincare, and the ingredients contained within this brand’s products are of very high quality considering their price points. They are 100% vegan as well, which is essential for building my own brand.

Their packaging looks simple and sleek, and is not too flashy or “sales-y”. I believe that there is a lot to say about brands such as Jubilee who put their entire focus into maintaining the quality and integrity of what they are selling, and not just sticking a pretty label on a bottle of chemicals to make it profitable.

Thank you for your services. I am excited to continue working with you!

The Ethereal Beauty Company
United States
6 months using the app
Innovation Labs. replied February 3, 2023

Thank you for your feedback! I'll be happy to help you if you need further assistance. Don’t hesitate to reach out to us at support@jubilee.beauty if you need assistance. -Rochelle