Reviews (739)

Overall rating
4.6
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, diverse high-quality beauty products, and custom branding options. It integrates seamlessly with Shopify, supporting efficient product and order management. The dropshipping model helps reduce overhead by eliminating inventory needs. Merchants also value the reasonable pricing, supportive customer service, fast shipping, and rigorous product safety standards, all contributing to business growth and customer trust.

February 13, 2023

I think this is a good starting option for someone who wants to start their own beauty line. Definitely worth a try.

Style Dungeon
United States
7 months using the app
Innovation Labs. replied February 18, 2023

Thank you for your feedback! Don’t hesitate to reach out to us at support@jubilee.beauty if you need assistance. -Rochelle

August 21, 2023

Very user-friendly and walks you through the process. A wonderful line of products that will add more to your online boutique. Would recommend to others definitely!

My Store
United States
7 months using the app
Innovation Labs. replied May 25, 2024

Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you find that you like the application!

Our team is dedicated to creating a seamless and user-friendly experience, and it's incredibly rewarding to know that our efforts are making a positive impact on your experience. Your feedback motivates us to continue improving and adding new features that enhance your satisfaction.

If you have any additional comments or suggestions, please don't hesitate to reach out. We're always here to help and would love to hear from you.

May 2, 2023

I had some trouble obtaining my shipping information for a sample order, but Rochelle was incredibly helpful in resolving the issue. Despite it taking a few days to investigate, she was determined to get to the bottom of the matter and succeeded in processing my order. Not only did she provide me with the tracking number, but she also offered a free month for the inconvenience. Overall, I'm very impressed with Rochelle's excellent customer service and support. Thank you!

Purple Cosmetics
United States
6 months using the app
Innovation Labs. replied May 6, 2023

Thank you for your feedback! Our top priority is to provide you with the best service possible. Please don't hesitate to reach out to me at support@jubilee.beauty if you need any assistance. :)

-Rochelle

February 18, 2024

So far it's great, nice selection of products, easy to use so far, starting now, stay tuned for more reviews, I think it will do well

GLOW BEAUTY
United States
6 months using the app
Innovation Labs. replied May 25, 2024

Thank you so much for your fantastic feedback! We're thrilled to hear that you find our products awesome. Your satisfaction is our top priority, and it's incredibly rewarding to know that we're meeting your expectations.

If you have any suggestions or ideas on how we can make your experience even better, please don't hesitate to share them with us. We're always looking for ways to improve and innovate.

Thank you once again for your support and for being a valued customer. We look forward to continuing to serve you!

Edited February 16, 2023

They've updated the app to include a link to the help section. I've worked with Rochelle on numerous occasions to resolve issues and process orders and she is the BEST! Other than a few technical quirks that need to be worked out, this app is very user friendly and I'm excited to see how it will continue to grow.

The Balanced Path
United States
6 months using the app
Innovation Labs. replied February 2, 2023

Hi there. Please reach out to us at support@jubilee.beauty so I can assist you with this. -Rochelle

November 20, 2022

This is a good platform for starting a cosmetics store. I wish I could see the branding with more details and more customization options

wēskën
United States
About 1 year using the app
Innovation Labs. replied November 26, 2022

Thank you for your feedback. We would like to present to you the updates we have launched for branding. Please reach out to us at support@jubilee.beauty -Rochelle

November 21, 2022

Great concept. Product options are currently limited but am promised more are on the way. They're also working on better imagery per product. Customer service is top-notch. Best I've experienced. Rochelle is phenomenal. Very helpful and pleasant. Customer service is 10/10.

Mobē Living
United States
12 months using the app
Innovation Labs. replied November 26, 2022

Thank you for always being so kind. I will keep constant communication and make sure to help you every step of the way. Don’t hesitate to reach out to us at support@jubilee.beauty if you need assistance. -Rochelle

January 27, 2023

I like this app, because it gives you the opportunity to put your own brand on their already made products.

GracityBoutique
Canada
5 months using the app
Innovation Labs. replied February 1, 2023

Thank you for your feedback! Don’t hesitate to reach out to us at support@jubilee.beauty if you need assistance. -Rochelle

June 23, 2023

I love so far !! Can’t wait to see returns! Even though this is my first Shopify store, I think my niche is the right one if the supplier is the right supplier with the right margins!

TaylorMade
United States
5 months using the app
Innovation Labs. replied May 25, 2024

Thank you so much for your kind words! If there is anything you need assistance with, you may reach out to us at support@jubilee.beauty

February 11, 2023

It's pretty easy to use but there's a limited selection on what is offered to create a private brand. Pricing is decent as well.

Wxckd
United States
5 months using the app
Innovation Labs. replied February 18, 2023

Thanks for your feedback! Can't wait to show you what we have lined up for the next couple of weeks! Don’t hesitate to reach out to us at support@jubilee.beauty so I can help you get started! -Rochelle