Reviews (667)

Overall rating
4.6
Counts per rating level
  • 77% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly regard this app for transforming beauty businesses into global players without significant upfront costs. They appreciate the extensive range of high-quality, cruelty-free cosmetics, user-friendly interface, customizable branding options, and seamless Shopify integration. Fast shipping and the ability to test samples before selling are notable features. Exceptional customer support, especially from Rochelle, is frequently praised. The easy setup process allows merchants to quickly focus on marketing and expanding their reach. Merchants report positive initial experiences and anticipate continued success.

September 12, 2024

Love it and customer service is amazing as well.

Lets Wig Out 2nite
United States
4 days using the app
Innovation Labs. replied September 16, 2024

Wow, thank you so much for your kind words! We're thrilled to hear that you love our products and that our customer service team has exceeded your expectations. We're passionate about providing an exceptional experience for all of our customers, and it's amazing to hear that we're achieving that. We're so grateful for customers like you who take the time to share their positive feedback. We'll keep working hard to make sure you continue to have an amazing experience with Jubilee!

July 22, 2024

thats great

Behu Collection
Türkiye
About 2 months using the app
Innovation Labs. replied August 8, 2024

Thank you so much for taking the time to share your positive feedback! We are thrilled to hear that you are enjoying your experience with Jubilee. Your satisfaction is our top priority, and it's wonderful to know that we have met your expectations.

We are committed to providing the best white label dropshipping solutions, and your kind words motivate us to keep improving our services. If there’s anything specific that you love about Jubilee or any suggestions you have for us, we would love to hear from you.

Thank you once again for your support and for being a valued part of the Jubilee community. We look forward to continuing to serve you and helping your business thrive.

July 22, 2024

great site, nice products

Cool finds by Jenn
United States
16 days using the app
Innovation Labs. replied August 7, 2024

Thank you so much for your kind words! We're thrilled to hear that you're enjoying our site and the products we offer. We work hard to curate a selection of high-quality products that our customers love, and it's great to know that you're a fan. If you have any favorite products or product recommendations, we'd love to hear them! We're always looking for ways to improve and expand our offerings. Thanks again for your support! - Erwin

June 26, 2024

I'm excited to work with jubilee. I love the branding.

My Store
United States
About 2 months using the app
Innovation Labs. replied July 2, 2024

Your satisfaction is our top priority, and your positive words encourage us to keep striving for excellence.If there's anything more we can do to enhance your experience or if you have any additional comments or suggestions, please feel free to share. We're here to help!

June 28, 2024

Amazing App Well Done

Best Daily Deals Store
Canada
About 2 months using the app
Innovation Labs. replied July 2, 2024

Thank you so much for your kind words! If there is anything you need assistance with, you may reach out to us at support@jubilee.beauty

September 15, 2024

This App is almost God Sent. Thanks for the excellent work.

OtterNest
Saudi Arabia
About 6 hours using the app
Innovation Labs. replied September 16, 2024

Wow, thank you so much for your incredible feedback! We're truly humbled by your kind words. We're thrilled to hear that Jubilee has made a significant impact on your business and has been a game-changer for you. We're passionate about helping entrepreneurs like you succeed, and it's amazing to know that our app has been able to make a difference. Thank you for trusting us with your business, and we'll continue to work hard to ensure that Jubilee remains the best tool for your dropshipping journey. You're the best!

August 13, 2024

Un app molto particolare

Il mio negozio
Italy
22 days using the app
Innovation Labs. replied August 15, 2024

Grazie mille per le tue gentili parole! Siamo entusiasti di sapere che ritieni che la nostra app sia qualcosa di speciale. In Jubilee, ci impegniamo a creare un'esperienza unica e preziosa per i nostri utenti ed è meraviglioso sapere che i nostri sforzi stanno facendo la differenza per te.

Il tuo feedback ci motiva a continuare a innovare e migliorare. Grazie ancora per il tuo supporto e siamo entusiasti di continuare a offrirti la migliore esperienza possibile!

July 13, 2024

Great company and great products

Affordable Quality Shop
Australia
5 months using the app
Innovation Labs. replied July 22, 2024

Thank you so much for your kind words and positive feedback! We are thrilled to hear that you had a great experience with our service. Your satisfaction is our top priority, and it's wonderful to know that we met your expectations.

We truly appreciate your support and look forward to serving you again in the future. If you have any suggestions or further feedback, please don't hesitate to share. We are always looking for ways to improve and make your experience even better.

July 7, 2024

Nice products

My Store
Pakistan
About 2 months using the app
Innovation Labs. replied July 22, 2024

Thank you so much for your fantastic feedback! We're thrilled to hear that you find our products awesome. Your satisfaction is our top priority, and it's incredibly rewarding to know that we're meeting your expectations.

If you have any suggestions or ideas on how we can make your experience even better, please don't hesitate to share them with us. We're always looking for ways to improve and innovate.

Thank you once again for your support and for being a valued customer. We look forward to continuing to serve you!

Edited August 6, 2024

I did respond! It’s simple: just stop charging my credit card, please. I’ve already contacted Rochelle (Customer Support Manager) on 07/09/24, 07/10/24, 07/16/24, and 07/23/24, but Jubilee is still charging me! To make matters worse, every time you charge my credit card, I have to call the credit card company, and they say they need to issue a new card with a new number. It’s a huge hassle...PLEASE STOP IT!!!

Initial review:

I strongly advise against using the Jubilee.beauty Shopify App. Our experience with their service has been nothing short of frustrating and disappointing.

We initially signed up for their free trial to test the app’s features. However, even after confirming with their attendant Rochelle via chat that the trial was canceled, they continued to charge my credit card. Despite multiple attempts to contact them, we received no response whatsoever.

This demonstrates a clear lack of integrity and extremely poor customer service. They not only failed to honor the cancellation but also ignored our subsequent inquiries. If you value your time and money, avoid Jubilee.beauty Shopify App at all costs. There are plenty of other options available that provide reliable service and respect their customers.

Breezefy
United States
About 13 hours using the app
Innovation Labs. replied July 22, 2024

Hi! We have reached out to you via email. Please respond so we can resolve this for you as soon as possible. Thank you.