Reviews (735)

Overall rating
4.6
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface, making it ideal for beginners in dropshipping. It offers a wide range of high-quality beauty products and features custom branding tools for enhancing brand visibility. The app integrates seamlessly with Shopify, supports efficient order management, and provides responsive customer support. Fast shipping, affordable pricing, and cruelty-free product options are also highlighted, helping merchants scale their businesses effectively.

October 15, 2024

Cool app

Celestial Organics CBD
United Kingdom
2 months using the app
Innovation Labs. replied October 16, 2024

Thank you for the fantastic review! We’re thrilled to hear that you believe that our app is cool! ♥️

December 7, 2024

very good

KINGDOMMART
India
About 1 month using the app
Innovation Labs. replied December 10, 2024

Thank you for your feedback! We're glad you find the app good and hope it continues to meet your expectations. Let us know if there's anything we can do to make your experience even better!

September 8, 2024

very good app to start your own dropshipping business. Good custiner service and all you need to have for a successful business

Click Dealz
United States
8 days using the app
Innovation Labs. replied September 16, 2024

Wow, thank you so much for your amazing review! We're thrilled to hear that Jubilee has been a great help in starting your own dropshipping business. We're proud of our customer service team and are committed to providing the best possible support to our users. We're glad to hear that everything you need is in one place to help you succeed with your business. Thank you for choosing Jubilee, and we look forward to helping you grow your online store!

September 24, 2024

i am ansious for my first sale

Minha loja
Brazil
About 1 month using the app
Innovation Labs. replied September 25, 2024

Sorry to hear that you're feeling anxious about your first sale. We're here to help! If you have any questions or concerns, please don't hesitate to reach out to our support team. We're here to help you succeed and would be happy to provide guidance and support every step of the way.

August 8, 2024

I’m leaving a good review because there was an issue placing one of my customers’ orders and Rochelle helped me to resolve the issue quickly. It means a lot to me as a small business owner that I can work out problems and keep my customers happy without any confusion or delay!

Satin Skin Beauty
United States
About 2 months using the app
Innovation Labs. replied August 10, 2024

Thank you so much for taking the time to leave a review about your experience with Jubilee! We're thrilled to hear that Rochelle was able to help you resolve the issue with your customer's order quickly and efficiently. As a small business owner, we understand the importance of providing excellent customer service and ensuring that our customers have a seamless experience. We're proud to have team members like Rochelle who are dedicated to making things right and keeping our customers happy. Thank you for choosing Jubilee, and we're glad we could help you keep your customers happy and satisfied! - Erwin

September 22, 2024

I would because I just would

My Store
United States
About 2 months using the app
Innovation Labs. replied September 23, 2024

Thank you for taking the time to leave a review! We appreciate your support and are glad you're considering purchasing from us. If you have any questions or need assistance with an order, feel free to reach out to us anytime. We're always here to help!

September 12, 2024

Love it and customer service is amazing as well.

Lets Wig Out 2nite
United States
About 2 months using the app
Innovation Labs. replied September 16, 2024

Wow, thank you so much for your kind words! We're thrilled to hear that you love our products and that our customer service team has exceeded your expectations. We're passionate about providing an exceptional experience for all of our customers, and it's amazing to hear that we're achieving that. We're so grateful for customers like you who take the time to share their positive feedback. We'll keep working hard to make sure you continue to have an amazing experience with Jubilee!

September 29, 2024

I was try a trial with them and they ask me to put my debit card to confirm trial , my trial ended and i didn’t subscribe to any plan , but they try about 4 or 5 times to withdraw subscription fees , when i contact them to slove this issu they tell me that i have a subscription but i prove that i haven’t any active subscription on my account with a screen shot , then they till me they will cancel the subscription but it doesn’t happened till now , and they still try to withdraw fees every 2 days

LEILA & L
Egypt
5 days using the app
Innovation Labs. replied September 30, 2024

I sincerely apologize for the frustration you’ve experienced regarding your subscription fees. Unfortunately, we couldn’t find an email related to the information you provided. I’ve sent a message to our team to help resolve this issue for you and have also emailed you directly. Please feel free to respond, and I assure you that we will get this fixed for you.

You can also reach us at support@jubilee.beauty if you need further assistance. Thank you for your understanding!

December 3, 2024

I l I vevthe who I e process I f creating ur I wn store logo picking products ... I love u it

Cattaleyas Customz ~by~ Janet
United States
21 minutes using the app
Innovation Labs. replied December 5, 2024

It’s amazing to hear that you’re enjoying the whole process of creating your own store—from designing a logo to picking the perfect products. We’re thrilled to be part of your journey and can’t wait to see your store thrive! Keep up the great work!

October 12, 2024

i will always recommend this app

BY-YOU
Australia
3 days using the app
Innovation Labs. replied October 14, 2024

Thank you so much for your amazing recommendation! It means a lot to us to know that you trust our app enough to share it with others. Your support motivates us to keep improving and delivering the best experience possible. We’re grateful to have you as part of our community!