Reviews (735)

Overall rating
4.6
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and smooth Shopify integration, which simplifies product selection and order fulfillment. They value the wide variety of quality beauty products, including cruelty-free options, and the ease of product customization with their branding. The responsive customer support and benefits like international expansion, fast shipping, and competitive pricing are also highlighted, enhancing customer satisfaction and business growth.

October 28, 2023

Love it.

Lazurd
Oman
3 months using the app
Innovation Labs. replied May 25, 2024

Thank you so much for your kind words! We're thrilled to hear that you're enjoying our service. Your positive feedback means the world to us and motivates our team to continue delivering the best experience possible.

October 2, 2023

Excellent Customer Support from Jubilee Company:

Rochelle from the customer support team at Jubilee was very helpful and friendly. Her communication was exceptionally professional and full of positive energy. She was able to respond quickly to my inquiries and provided me with all the necessary information. Thanks to Rochelle from Jubilee's customer support, I felt very supported and satisfied with her approach. Her effort to seek my feedback shows that she cares about customer satisfaction. I thank Rochelle from Jubilee's customer support for excellent service and highly recommend her to other customers!

Martin, CEO of Sonder Fusion

Rating: 5/5 ⭐️

Sonder Fusion
Czechia
3 months using the app
April 19, 2023

Great app. Easy to use. Recommend it for anyone wanting to dropship cosmetics and beauty products! Fast, reliable, great products, great support.

LUSHMELLY
United States
3 months using the app
Innovation Labs. replied April 26, 2023

Thank you for your kind words! We will continue to do better and help you achieve success with your own brand. Don’t hesitate to get in touch with us via live chat or email at support@jubilee.beauty if you need any assistance!

-Rochelle

April 18, 2023

It’s so easy to navigate and find what’s right for your brand. I definitely with be taking the time to invest in and incorporate jubilee into my makeup brand.

JADEFACE Cosmetics
United States
3 months using the app
Innovation Labs. replied April 26, 2023

Thank you for trusting us! Let me know if there is anything I can do to help you get started! Don’t hesitate to get in touch with us via live chat or email at support@jubilee.beauty 

-Rochelle

July 29, 2023

great pricing and great products to add to my hair care regrowth line! I also like that I can order samples at a decent price all without the hassel of having inventory.

She' Beautique
United States
3 months using the app
Innovation Labs. replied May 25, 2024

Thank you so much for your kind words! If there is anything you need assistance with, you may reach out to us at support@jubilee.beauty

May 1, 2023

It is perfect, easy to use, in addition to the fact that its products look very good, The only thing is the costs for stores that are starting

M&W ESSENTIALS
Mexico
3 months using the app
Innovation Labs. replied May 6, 2023

Hi there! Thank you for your feedback! I would like to find the best solution for startup cosmetic brands like yours. Let's find a solution that would benefit you and your business! Hi there! Feel free to reach out to me at support@jubilee.beauty so we can discuss this.

-Rochelle

November 14, 2022

Rochelle was very helpful with questions we had regarding packaging, etc. We are excited and looking forward to working with her.

Pure Quality Natural Skin Care
United States
3 months using the app
Innovation Labs. replied November 15, 2022

Thank you for your feedback! We are excited to be part of your store’s success too! - Rochelle

November 30, 2022

Rochelle was great in answering my questions I give her 5 stars! Thanks again I am looking forward to working with her and this company.

Kenovie's Outlet Store
United States
3 months using the app
Innovation Labs. replied December 12, 2022

Thank you for your kind words. Don’t hesitate to reach out to us at support@jubilee.beauty if you need assistance. -Rochelle

January 20, 2023

Legitimate and very attentive customer services.
Thanks for the hard work.
Would definitely recommend on any customer

sherif Electronics
United Kingdom
3 months using the app
Innovation Labs. replied May 25, 2024

Thank you so much for your kind words! We're thrilled to hear that you're enjoying our service and you're getting the support you need! Your positive feedback means the world to us and motivates our team to continue delivering the best experience possible.

January 19, 2023

love your beauty products. I will continue adding products to my and ordering them. So my customers can enjoy your products too.

Cox Women's Clothing
United States
3 months using the app
Innovation Labs. replied May 25, 2024

Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you find our application easy to use.

Our team is dedicated to creating a seamless and user-friendly experience, and it's incredibly rewarding to know that our efforts are making a positive impact on your experience. Your feedback motivates us to continue improving and adding new features that enhance your satisfaction.

If you have any additional comments or suggestions, please don't hesitate to reach out. We're always here to help and would love to hear from you.