Reviews (707)

Overall rating
4.6
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting their beauty businesses, praising its user-friendly interface, seamless Shopify integration, and customizable high-quality beauty products. They appreciate the efficient order fulfillment and responsive, professional customer support, noting that the app supports business growth with minimal investment, fast shipping, and competitive pricing.

April 20, 2023

I had an exceptional experience with the customer service provided by Jubilee. When I had a question about one of their products, Rochelle, their customer service representative, was incredibly helpful and knowledgeable, answering all of my questions with ease and providing me with additional information about the product. It was clear that Rochelle was passionate about Jubilee and the natural and organic beauty products they offer. I appreciated the updates on the shipping status of my Jubilee products and the environmentally friendly packaging. Overall, the customer service provided by Rochelle and Jubilee was outstanding and made the whole experience even more enjoyable. I highly recommend Jubilee for their excellent customer service.

odette beauty
United States
2 months using the app
Innovation Labs. replied April 26, 2023

HI! Thank you so much for your kind words. I appreciate it. I'll be happy to help you all through out and make sure your experience with Jubilee is always excellent! Once you received the sample orders, let's jump to a quick Zoom call so we can talk about your feedback and what other thing you want to see in the future that would benefit your brand! Don’t hesitate to get in touch with us via live chat or email at support@jubilee.beauty 

-Rochelle

October 1, 2023

Excellent products must try!

My Store
United States
About 2 months using the app
Innovation Labs. replied January 14, 2024

Thank you for your feedback! I'm glad you liked the products! We have more products coming soon!

-Rochelle

February 5, 2023

I just discovered this app through Shopify I will keep update when I make sales and also try it myself .

thefemininegallery
United States
About 2 months using the app
Innovation Labs. replied February 8, 2023

Thank you for your feedback! Don’t hesitate to reach out to us at support@jubilee.beauty if you need assistance. -Rochelle

February 13, 2023

Easy app to follow and load to your store. Products look awesome can't wait to try for myself and actually view the products with my name in person.

S2S Couture Culture
United States
About 2 months using the app
Innovation Labs. replied February 18, 2023

Glad you liked it! I would suggest you order samples and try the products! Don’t hesitate to reach out to us at support@jubilee.beauty if you need assistance. -Rochelle

February 25, 2023

This app is great I’ve learned so much and found great products to get my name out there. If you are looking for make, lip gloss, skin care and much more I highly recommend this company.

Unique UCBE
United States
About 2 months using the app
Innovation Labs. replied February 27, 2023

Thank you for your feedback! I'm glad you like the products! :)

I'll be happy to help you get stated! I highly suggest you order samples so you see how your brand name will look like in these amazing products! You may reach out to me at support@jubilee.beauty anytime! -Rochelle

Edited December 13, 2022

good customer service. Rochelle really helped me out and the service that they offer looks good with high profits for the consumer

LipPlump
United Kingdom
About 2 months using the app
Innovation Labs. replied May 25, 2024

Thank you so much for your kind words! We're thrilled to hear that you're enjoying our service and you're getting the support you need! Your positive feedback means the world to us and motivates our team to continue delivering the best experience possible.

October 22, 2023

I recently had the pleasure of using Jubilee's online service, and I can't express enough how impressed I am with the level of assistance I received. In particular, I want to give a huge shoutout to Rochelle for her outstanding support.

Navigating online services can sometimes be challenging, but Rochelle made the entire process a breeze. She was not only highly knowledgeable about Jubilee's offerings but also incredibly patient and accommodating. Her commitment to ensuring I had a seamless experience was evident in every interaction.

Rochelle took the time to address all my questions and concerns, providing clear and detailed responses. She offered guidance that was both helpful and personalized, making me feel like a valued customer. Her professionalism and dedication to customer satisfaction were truly exceptional.

I found the Jubilee online service to be efficient and user-friendly, and Rochelle's assistance elevated the experience to a whole new level. Her dedication to her role is commendable, and she left me with a positive impression of Jubilee.

I highly recommend Jubilee's online service to anyone seeking an excellent online experience. If you have the opportunity, reach out to Rochelle for assistance - you won't be disappointed. Thank you, Jubilee, and thank you, Rochelle, for making my experience with your online service outstanding!

Beauté
United States
About 2 months using the app
Innovation Labs. replied January 14, 2024

I appreciate your feedback. We'll be happy to provide you with all the support you need to help you achieve success with your brand. Feel free to reach out to us at support@jubilee.beauty.

-Rochelle

July 2, 2023

Love the concept of Jubilee and I can't wait to start creating products. I've been searching for a company that would allow me to create my own skincare line without having to actually have the items on hand. I'm so excited.

My Store
United States
About 2 months using the app
Innovation Labs. replied May 25, 2024

Thank you so much for your positive feedback! We're thrilled to hear that you enjoyed our product. Your satisfaction is our top priority, and it's great to know we're meeting your expectations.

If you have any suggestions or ideas on how we can make your experience even better, please don't hesitate to share. We value your input and are always looking for ways to improve.

August 20, 2023

amazing experience love the products :) so happy with my choice to go with this company!

My Store
Canada
About 2 months using the app
Innovation Labs. replied May 25, 2024

Thank you so much for your kind words and positive feedback! We are thrilled to hear that you had a great experience with our service. Your satisfaction is our top priority, and it's wonderful to know that we met your expectations.

We truly appreciate your support and look forward to serving you again in the future. If you have any suggestions or further feedback, please don't hesitate to share. We are always looking for ways to improve and make your experience even better.

January 16, 2023

I like the products offered. Although I would like to see fragrances as well. I would definitely recommend to a friend.

Scrubb Baby by LibertyRose
United States
About 2 months using the app
Innovation Labs. replied May 25, 2024

Thank you so much for your fantastic feedback! We're thrilled to hear that you find our products awesome. Your satisfaction is our top priority, and it's incredibly rewarding to know that we're meeting your expectations.

If you have any suggestions or ideas on how we can make your experience even better, please don't hesitate to share them with us. We're always looking for ways to improve and innovate.

Thank you once again for your support and for being a valued customer. We look forward to continuing to serve you!