Reviews (708)

Overall rating
4.6
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting their beauty businesses, praising its user-friendly interface, seamless Shopify integration, and customizable high-quality beauty products. They appreciate the efficient order fulfillment and responsive, professional customer support, noting that the app supports business growth with minimal investment, fast shipping, and competitive pricing.

Edited October 27, 2023

A complete disappointment. From hidden charges to unresponsive support, this app is a nightmare. Stay far, far away, without a doubt, the worst app I've ever encountered in my experience. I can't emphasize enough how important it is for anyone considering it to stay away. From the outset, it's a recipe for disappointment.
The issues I've faced with Jubilee Cosmetics and Makeup are countless. The most glaring problem is the complete lack of transparency in their billing practices. They somehow managed to charge me without warning or reason, leaving me utterly furious. This is not how any reputable app should operate.
Furthermore, their customer support is nothing short of a nightmare. When I needed assistance or had concerns, they were unresponsive and appeared to actively avoid addressing my issues. It's incredibly frustrating to have to deal with a support team that's more interested in avoiding problems than solving them.
In the end, I can't stress enough that no one should use Jubilee Cosmetics and Makeup. It's a headache waiting to happen, and there are far better alternatives out there. Save yourself the trouble and look elsewhere for a more reliable and transparent solution.

My Store
France
10 days using the app
October 2, 2023

thank you

Qomfy Home
United States
10 days using the app
Innovation Labs. replied May 25, 2024

Thank you for your feedback! We're glad you like the service! Feel free to reach out to us at support@jubilee.beauty of you have any questions!

July 12, 2023

Products are great!
Jubilee offers so many products to choose from, it makes it so easy to keep my store up to date !

LUSH & LIT
United States
10 days using the app
Innovation Labs. replied May 25, 2024

Thank you so much for your kind words! We're thrilled to hear that you're enjoying our service. Your positive feedback means the world to us and motivates our team to continue delivering the best experience possible.

February 19, 2023

Got my first order today and 3 products were purchased will leave another review once product is received.

BeautLux
United States
4 months using the app
August 5, 2023

awesome selection! easy to navigate. fun products.everything is so nicely put together on the stores site.

shoppingaddictionkingsandqueens
United States
9 days using the app
Innovation Labs. replied May 25, 2024

Thank you so much for taking the time to share your feedback with us! We are thrilled to hear that you find our site easy to navigate and our products affordable and worthwhile. We strive to provide a seamless shopping experience and high-quality products that meet our customers' needs. Your positive comments reassure us that we are on the right track.

February 14, 2023

It was easy and simple to set up my branding and select products to sample as well as to push to my store

Kikas Botique
United States
9 days using the app
Innovation Labs. replied February 18, 2023

Thank you for your feedback! Don’t hesitate to reach out to us at support@jubilee.beauty if you need assistance. -Rochelle

October 17, 2023

just starting out but super excited with what is all offered

Praying Woman Boutique
United States
9 days using the app
Innovation Labs. replied May 25, 2024

Thank you so much for your kind words and positive feedback! We are thrilled to hear that you had a great experience with our service. Your satisfaction is our top priority, and it's wonderful to know that we met your expectations.

We truly appreciate your support and look forward to serving you again in the future. If you have any suggestions or further feedback, please don't hesitate to share. We are always looking for ways to improve and make your experience even better.

March 10, 2023

Very good, you can create your own brand and also very customizable in that part, very good product and fast shipping in United States

Rexstore
United States
4 months using the app
Innovation Labs. replied March 14, 2023

Thank you for your feedback! I would love to make your experience with Jubilee better so please reach out to me at support@jubilee.beauty

I can help you with the best selling products and how you can market these products! :)

-Rochelle

August 24, 2023

Absolutely love how daily moisturizer is smooth on my skin and how soft my skin feels after my skincare application

𝑯𝑨𝒀𝑹𝑫
Ireland
4 months using the app
Innovation Labs. replied May 25, 2024

Thank you so much for your positive feedback! We're thrilled to hear that you find our product looks great. Your support means a lot to us, and we’re committed to continuing to improve and deliver the best experience possible. If you have any further suggestions or feedback, feel free to share. We’re always here to listen!

Edited April 11, 2023

I haven’t done business with Jubilee yet but I’m sure it will be well worth it!!! I love their products

Sweet Temptation Station
United States
4 months using the app
Innovation Labs. replied April 14, 2023

So glad to hear this. Thank you for your kind words, and we hope your experience keeps getting better as you use the app more and start receiving orders. Please do not hesitate to reach out to us if you have any questions or feedback.

We appreciate you.
Shraddha