Reviews (735)

Overall rating
4.6
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface, making it ideal for beginners in dropshipping. It offers a wide range of high-quality beauty products and features custom branding tools for enhancing brand visibility. The app integrates seamlessly with Shopify, supports efficient order management, and provides responsive customer support. Fast shipping, affordable pricing, and cruelty-free product options are also highlighted, helping merchants scale their businesses effectively.

June 23, 2023

I love so far !! Can’t wait to see returns! Even though this is my first Shopify store, I think my niche is the right one if the supplier is the right supplier with the right margins!

TaylorMade
United States
5 months using the app
Innovation Labs. replied May 25, 2024

Thank you so much for your kind words! If there is anything you need assistance with, you may reach out to us at support@jubilee.beauty

February 11, 2023

It's pretty easy to use but there's a limited selection on what is offered to create a private brand. Pricing is decent as well.

Wxckd
United States
5 months using the app
Innovation Labs. replied February 18, 2023

Thanks for your feedback! Can't wait to show you what we have lined up for the next couple of weeks! Don’t hesitate to reach out to us at support@jubilee.beauty so I can help you get started! -Rochelle

May 29, 2023

Really good and easy to navigate. would be better with a longer trial so I can plan more products that I would like to sell

DermiPrime
Australia
5 months using the app
Innovation Labs. replied June 14, 2023

Hi! Reach out to me at support@jubilee.beauty so I can help you with your trial period :)

-Rochelle

Edited October 27, 2023

A complete disappointment. From hidden charges to unresponsive support, this app is a nightmare. Stay far, far away, without a doubt, the worst app I've ever encountered in my experience. I can't emphasize enough how important it is for anyone considering it to stay away. From the outset, it's a recipe for disappointment.
The issues I've faced with Jubilee Cosmetics and Makeup are countless. The most glaring problem is the complete lack of transparency in their billing practices. They somehow managed to charge me without warning or reason, leaving me utterly furious. This is not how any reputable app should operate.
Furthermore, their customer support is nothing short of a nightmare. When I needed assistance or had concerns, they were unresponsive and appeared to actively avoid addressing my issues. It's incredibly frustrating to have to deal with a support team that's more interested in avoiding problems than solving them.
In the end, I can't stress enough that no one should use Jubilee Cosmetics and Makeup. It's a headache waiting to happen, and there are far better alternatives out there. Save yourself the trouble and look elsewhere for a more reliable and transparent solution.

My Store
France
10 days using the app
July 12, 2023

Products are great!
Jubilee offers so many products to choose from, it makes it so easy to keep my store up to date !

LUSH & LIT
United States
10 days using the app
Innovation Labs. replied May 25, 2024

Thank you so much for your kind words! We're thrilled to hear that you're enjoying our service. Your positive feedback means the world to us and motivates our team to continue delivering the best experience possible.

October 2, 2023

thank you

Qomfy Home
United States
10 days using the app
Innovation Labs. replied May 25, 2024

Thank you for your feedback! We're glad you like the service! Feel free to reach out to us at support@jubilee.beauty of you have any questions!

February 14, 2023

It was easy and simple to set up my branding and select products to sample as well as to push to my store

Kikas Botique
United States
9 days using the app
Innovation Labs. replied February 18, 2023

Thank you for your feedback! Don’t hesitate to reach out to us at support@jubilee.beauty if you need assistance. -Rochelle

August 5, 2023

awesome selection! easy to navigate. fun products.everything is so nicely put together on the stores site.

shoppingaddictionkingsandqueens
United States
9 days using the app
Innovation Labs. replied May 25, 2024

Thank you so much for taking the time to share your feedback with us! We are thrilled to hear that you find our site easy to navigate and our products affordable and worthwhile. We strive to provide a seamless shopping experience and high-quality products that meet our customers' needs. Your positive comments reassure us that we are on the right track.

February 19, 2023

Got my first order today and 3 products were purchased will leave another review once product is received.

BeautLux
United States
4 months using the app
October 17, 2023

just starting out but super excited with what is all offered

Praying Woman Boutique
United States
9 days using the app
Innovation Labs. replied May 25, 2024

Thank you so much for your kind words and positive feedback! We are thrilled to hear that you had a great experience with our service. Your satisfaction is our top priority, and it's wonderful to know that we met your expectations.

We truly appreciate your support and look forward to serving you again in the future. If you have any suggestions or further feedback, please don't hesitate to share. We are always looking for ways to improve and make your experience even better.