Reviews (92)
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Rochelle was very professional and provided valuable information includes product set up and best practice.
Thank you for the kind words! I’ll be happy to provide you with the help you need to succeed. Don’t hesitate to reach out to us at support@jubilee.beauty if you need assistance. -Rochelle
Easy installation
Thank you so much for your rating! We’re thrilled to know you had a great experience with our app. Your support and satisfaction mean the world to us. If you need any assistance, feel free to reach out to us at support@felex.co
An easy way to create a side hustle!
Thank you for your feedback! We're thrilled to hear that our app is helping you create a side hustle easily. Best of luck with your endeavors!
I understand the concept of this app and would be a great addition to my shop, although once I found out it was not available for Canadian buyers, I deactivated the app before my free trial was up. Rochelle was able to help me with prompt responses, their customer service is great! I would be curious to see what more the app has to offer once it becomes available to Canadians.
We believe that effective communication is key to building strong and lasting relationships with our users. We're glad to know that Rochelle has been able to assist you effectively. We're always happy to help, join us again in Jubilee soon! - Irene
Definitivamente é uma enganação.
Obrigado por trazer suas preocupações à nossa atenção. Pedimos sinceras desculpas por qualquer frustração e inconveniente que você tenha experimentado.
Saiba que valorizamos seu feedback e estamos aqui para ajudá-lo a resolver esse problema. Gostaríamos de investigar mais detalhadamente o seu caso e trabalhar para chegar a uma resolução satisfatória, incluindo a análise de quaisquer cobranças e a discussão de um possível reembolso, se aplicável.
Você poderia nos fornecer seus dados de contato ou entrar em contato diretamente com nossa equipe de suporte em support@jubilee.beauty? Nosso objetivo é resolver isso prontamente e restaurar sua confiança em nosso serviço.
Pretty good thus far. The team at Jubilee were very helpfule when I had a situation. They helped resolve it promptly.
Thank you for your feedback! (smiley) We always make sure to provide the best customer support for you! So feel free to reach out to us if you encounter any roadblock at support@jubilee.beauty.
-Rochelle
Rochelle was very helpful and responds quickly to my question and all of my concern was solved. Rochelle friendly and helpful. Thanks so much for your hard work!
Thank you so much for your kind words! We're thrilled to hear that you're enjoying our service and you're getting the support you need! Your positive feedback means the world to us and motivates our team to continue delivering the best experience possible.
Esta app te cobra desde el principio incluso estando en el periodo de prueba y cancelando la suscripción antes de los 7 días, la escusa es que "tienen que validar si los datos son correctos" a todo esto no son capaces de decirme si efectivamente conseguí cancelar la suscripción y no volverán a pasar ningún pago.
Shopify no se hace cargo por que realizan el cobro desde otra plataforma y aunque aparece en los recargos de mi banco en la cuenta de shopify no.
NO SE LO RECOMIENDO A NADIE
Sorry to hear that you've had a poor experience with our app. We apologize for any inconvenience or frustration caused by our subscription process.
We want to assure you that we're taking your feedback seriously and will investigate this incident further. We'll also look into improving our communication with customers regarding subscription cancellations and payment processing.
Again, we apologize for the poor experience and hope to have the opportunity to make it right.
Easy to add products to your store and I like that there are branding options. I don't know how customer service is but have had a good experience so far.
Thank you for your feedback! Don’t hesitate to reach out to us at support@jubilee.beauty if you need assistance. -Rochelle
Thank you for your feedback! We're glad you like the service! Feel free to reach out to us at support@jubilee.beauty of you have any questions!