Reviews (706)

Overall rating
4.6
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting their beauty businesses, praising its user-friendly interface, seamless Shopify integration, and customizable high-quality beauty products. They appreciate the efficient order fulfillment and responsive, professional customer support, noting that the app supports business growth with minimal investment, fast shipping, and competitive pricing.

March 6, 2023

Fabuleux très facile à utiliser très pratique à trouver tous les produits, fiches très bien détaillées vraiment j'aime beaucoup

M&Z création
Canada
23 days using the app
Innovation Labs. replied March 7, 2023

Merci pour votre avis! J'aimerais vous aider à démarrer. Veuillez me contacter à support@jubilee.beauty afin que vous puissiez réussir avec votre propre marque !

-Rochelle

December 20, 2022

It seems good, my only problem is I'm having a hard time with putting my credit card number in for the 14 day free trial. I try to put my card number and it won't let me.

Jay N Double-U
Canada
23 days using the app
Innovation Labs. replied May 25, 2024

Thank you so much for your kind words! If there is anything you need assistance with, you may reach out to us at support@jubilee.beauty

February 9, 2023

very bad app.
not even professional designers, take a long time to get own designer
subscription paid as a pro and then deleted from Shopify, but the subscription still goes on, till you need to install the app again and remove a subscription from their application, not automatically from Shopify.
and of course still no refund.

Be Bulk Nutrition | BulkLab Nutrition
Netherlands
About 1 month using the app
Innovation Labs. replied February 10, 2023

Hi there! Sorry you had to go through all of that! Please reach out to me at support@jubilee.beauty so I can assist you with your request. - Rochelle

January 28, 2023

I have just started using. So far so good. I am looking forward to seeing how Jubilee works completely.

Beautee
United Kingdom
About 1 month using the app
Innovation Labs. replied February 1, 2023

Thank you for your feedback! Please reach out to us at support@jubilee.beauty if you need assistance. Let me help you get started! -Rochelle

September 28, 2023

Okie

Jeffonfroy
United States
1 day using the app
Innovation Labs. replied May 25, 2024

Thank you for your feedback! We're glad you like the service! Feel free to reach out to us at support@jubilee.beauty of you have any questions!

February 26, 2023

I would recommend this app to anyone great products and great service everyone should experience this app at least once in their lives.

Crawford Women's Clothing
United States
21 days using the app
Innovation Labs. replied February 27, 2023

Im glad you liked it! Thank you so much for your feedback. Please don't hesitate to reach out to me at support@jubilee.beauty. I would love to give you more tips about the best sellers and how to be successful with your own brand! - Rochelle

June 11, 2023

Great Selection and quality products. These are the kind of products I am happy to have in my store.

Jay’s Haven
United States
1 day using the app
Innovation Labs. replied June 14, 2023

I'm glad you like the products! We are in the process of adding more so keep an eye on your email for update!

-Rochelle

December 1, 2022

Great customer service! Rochelle has been wonderful in answering any questions I have and resolving any problem I have. Thank you!

Lia's Discovers
United States
17 days using the app
Innovation Labs. replied December 12, 2022

Thank you for your feedback! Don’t hesitate to reach out to us at support@jubilee.beauty if you need assistance. -Rochelle

December 27, 2022

Only been on this app for one day and Rochelle gave me very good customer service!
Answered all my questions super fast! Highly recommend!

Ariya Beauty
United States
1 day using the app
Innovation Labs. replied May 25, 2024

Thank you so much for your kind words! We're thrilled to hear that you're enjoying our service and you're getting the support you need! Your positive feedback means the world to us and motivates our team to continue delivering the best experience possible.

January 16, 2023

Not sure yet, have yet to figure out ordering, but will leave feedback once order is processed and I see how it goes

BEAUTYLAX
United States
30 days using the app
Innovation Labs. replied February 13, 2023

Hi there! Hope all is well! I sent you an email. Please reach out to us so I can help you with your concern! - Rochelle