Reviews (702)

Overall rating
4.6
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting their beauty businesses, praising its user-friendly interface, seamless Shopify integration, and customizable high-quality beauty products. They appreciate the efficient order fulfillment and responsive, professional customer support, noting that the app supports business growth with minimal investment, fast shipping, and competitive pricing.

February 19, 2023

Cool thank you I like the app, Jubilee is a very helpful app and it allowed me to make the most successful brand ever called luxe beauty

Strike Fitness
Australia
7 minutes using the app
Innovation Labs. replied February 21, 2023

Sounds great! I love the name! Don’t hesitate to reach out to us at support@jubilee.beauty if you need assistance. -Rochelle

March 9, 2024

Jubilee is an excellent way to get beauty products. Make your skin as beautiful as your personality is.

My Store
United States
1 minute using the app
Innovation Labs. replied May 25, 2024

Thank you so much for your positive feedback! We're thrilled to hear that you find our product looks great. Your support means a lot to us, and we’re committed to continuing to improve and deliver the best experience possible. If you have any further suggestions or feedback, feel free to share. We’re always here to listen!

March 15, 2024

amazing product, easy to build my store

My Store
United States
1 minute using the app
Innovation Labs. replied May 25, 2024

Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you find our application easy to use.

Our team is dedicated to creating a seamless and user-friendly experience, and it's incredibly rewarding to know that our efforts are making a positive impact on your experience. Your feedback motivates us to continue improving and adding new features that enhance your satisfaction.

If you have any additional comments or suggestions, please don't hesitate to reach out. We're always here to help and would love to hear from you.

February 6, 2023

It looks sketchy. I installed this to try it and they want you to pay 99 cents to try it for 14 days?

What is the purpose of the free trial in the first place?

Gandara Naturals Beauty & Fashion
United States
3 minutes using the app
Innovation Labs. replied February 6, 2023

Hi there! Thank you for your feedback! Please reach out to us at support@jubilee.beauty so I can assist you. -Rochelle

January 22, 2023

I'm new here but there is a great selection to choose from, moderately priced and beautifully packaged.

MURPHYS2023
United States
2 minutes using the app
Innovation Labs. replied May 25, 2024

Thank you so much for your kind words! If there is anything you need assistance with, you may reach out to us at support@jubilee.beauty

October 30, 2022

As of the date of this review: the app has only 20-30 products in their entire catalog. It looks and feels like someone put this website up and then completely forgot about it maintaining it. Don't recommend.

Miss Magdalene
United States
1 minute using the app
Innovation Labs. replied November 9, 2022

Thank you for your feedback! Our sincerest apologies if we were not able to meet your expectations at this time. Would you mind reaching out to us via email or chat at support@jubilee.beauty so we can share to you the updates and current improvement with the products? Thank you so much, and I look forward to hearing from you! - Rochelle

Edited March 19, 2024

I sent in a bad review for jubilee,and spoke before i gave them a chance to make it wright,so they called me and am sending my money back,and am sorry i jumped the gun,thanks for being such a good company to do business with,

t-shirt-empire.store
United States
Innovation Labs. replied May 25, 2024

Thank you so much for your kind words! We're thrilled to hear that you're enjoying our service and you're getting the support you need! Your positive feedback means the world to us and motivates our team to continue delivering the best experience possible.

August 3, 2023

Easy to use; great product offering. A bit unclear at first how it works with Shopify, but easy learning curve.

Bishop
United States
Innovation Labs. replied May 25, 2024

Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you find our application easy to use.

Our team is dedicated to creating a seamless and user-friendly experience, and it's incredibly rewarding to know that our efforts are making a positive impact on your experience. Your feedback motivates us to continue improving and adding new features that enhance your satisfaction.

If you have any additional comments or suggestions, please don't hesitate to reach out. We're always here to help and would love to hear from you.

December 13, 2022

Seems easy to get started, prices were a little high and not much selection but otherwise seems good so far.

Kayter Designs
Canada
Innovation Labs. replied February 14, 2023

Hi there! I sent you an email. Please reach out to me at support@jubilee.beauty so I can help you. - Rochelle

August 22, 2024

Tundra Beauty
United States
5 months using the app
Innovation Labs. replied August 25, 2024

Thank you for taking the time to leave a review. We're sorry to hear that your experience with us didn't meet your expectations. We'd love to hear more about what happened and how we can improve. If you're willing, please feel free to reach out to us directly and we'll do our best to address any issues you encountered. Your feedback is valuable to us, and we're committed to providing the best possible service to our customers. Kindly reach out to us via email at support@jubilee.beauty to get this resolved.