Reviews (731)

Overall rating
4.6
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and smooth Shopify integration, which simplifies product selection and order fulfillment. They value the wide variety of quality beauty products, including cruelty-free options, and the ease of product customization with their branding. The responsive customer support and benefits like international expansion, fast shipping, and competitive pricing are also highlighted, enhancing customer satisfaction and business growth.

February 6, 2023

It looks sketchy. I installed this to try it and they want you to pay 99 cents to try it for 14 days?

What is the purpose of the free trial in the first place?

Gandara Naturals Beauty & Fashion
United States
3 minutes using the app
Innovation Labs. replied February 6, 2023

Hi there! Thank you for your feedback! Please reach out to us at support@jubilee.beauty so I can assist you. -Rochelle

March 9, 2024

Jubilee is an excellent way to get beauty products. Make your skin as beautiful as your personality is.

My Store
United States
1 minute using the app
Innovation Labs. replied May 25, 2024

Thank you so much for your positive feedback! We're thrilled to hear that you find our product looks great. Your support means a lot to us, and we’re committed to continuing to improve and deliver the best experience possible. If you have any further suggestions or feedback, feel free to share. We’re always here to listen!

October 30, 2022

As of the date of this review: the app has only 20-30 products in their entire catalog. It looks and feels like someone put this website up and then completely forgot about it maintaining it. Don't recommend.

Miss Magdalene
United States
1 minute using the app
Innovation Labs. replied November 9, 2022

Thank you for your feedback! Our sincerest apologies if we were not able to meet your expectations at this time. Would you mind reaching out to us via email or chat at support@jubilee.beauty so we can share to you the updates and current improvement with the products? Thank you so much, and I look forward to hearing from you! - Rochelle

August 3, 2023

Easy to use; great product offering. A bit unclear at first how it works with Shopify, but easy learning curve.

Bishop
United States
Innovation Labs. replied May 25, 2024

Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you find our application easy to use.

Our team is dedicated to creating a seamless and user-friendly experience, and it's incredibly rewarding to know that our efforts are making a positive impact on your experience. Your feedback motivates us to continue improving and adding new features that enhance your satisfaction.

If you have any additional comments or suggestions, please don't hesitate to reach out. We're always here to help and would love to hear from you.

December 13, 2022

Seems easy to get started, prices were a little high and not much selection but otherwise seems good so far.

Kayter Designs
Canada
Innovation Labs. replied February 14, 2023

Hi there! I sent you an email. Please reach out to me at support@jubilee.beauty so I can help you. - Rochelle

November 7, 2024

ChickPlaza Store
Croatia
About 1 month using the app
Innovation Labs. replied November 8, 2024

Thank you for the 5 stars! Your support means a lot ♥️

October 25, 2024

Fashionably Remote
United States
About 2 months using the app
Innovation Labs. replied October 27, 2024

Thank you so much for the glowing 5-star review! We’re thrilled to hear that you had a great experience with Jubilee. If you have any thoughts or feedback to share in the future, we’d love to hear from you!

October 26, 2024

Ma boutique
France
29 days using the app
Innovation Labs. replied October 28, 2024

Thank you for the 5 stars! Your support means a lot to us!

October 31, 2024

FIXATING BEAUTY
United States
22 days using the app
Innovation Labs. replied November 2, 2024

Thank you for the 5 stars! Your support means a lot!

October 5, 2024

My Store
Portugal
About 2 months using the app
Innovation Labs. replied October 8, 2024

We appreciate your 5-star rating! Thank you for your continued support!