Reviews (730)

Overall rating
4.6
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and smooth Shopify integration, which simplifies product selection and order fulfillment. They value the wide variety of quality beauty products, including cruelty-free options, and the ease of product customization with their branding. The responsive customer support and benefits like international expansion, fast shipping, and competitive pricing are also highlighted, enhancing customer satisfaction and business growth.

December 17, 2024

I do not recommend this app or any app from the brand / company Innovation Labs.

They bait and switch you with the pricing on the Shopify pages. They say free and then rope you into subscribing. No way to even view their products without subscription.

I'd give -10 stars if I could for your team being snakes on the pricing. Shame on you.

NoDrab
United States
1 minute using the app
Innovation Labs. replied December 19, 2024

We’re sorry to hear about your experience. Transparency and user satisfaction are priorities for us, and we take your feedback seriously. We'd like to sort this out and one of our associates reached out to you. Thank you!

September 21, 2024

Super!

Paola Digital Pro | Sustainable Innovation & Wellness
Switzerland
4 days using the app
Innovation Labs. replied September 23, 2024

Wow, thank you so much for your enthusiastic review! We're thrilled to hear that you're having a great experience with us. We work hard to make sure our customers are happy and satisfied, and it means a lot to us that you're enjoying our products and service. If you need anything at all, please don't hesitate to reach out.

September 9, 2024

great

BoldMight
United States
3 months using the app
Innovation Labs. replied September 16, 2024

Thanks for the thumbs up! We're glad to hear that you're having a great experience with us. We're always here to help if you need anything, so don't hesitate to reach out. Thanks for choosing Jubilee and we hope you continue to love our products and services!

September 23, 2024

great

LaBeautié
United States
25 days using the app
Innovation Labs. replied September 25, 2024

Thank you so much for your kind review! We're thrilled to hear that you're having a great experience with Jubilee.

November 29, 2024

Great for new startup

Luxury Lane
India
About 1 hour using the app
Innovation Labs. replied November 30, 2024

Thank you for your feedback! We're delighted to hear that the platform is helping with your new startup. Wishing you great success in your entrepreneurial journey!

July 21, 2024

Beautiful site cute designer products plenty of inventory

Sweet💜Boutique
United States
About 2 months using the app
Innovation Labs. replied July 22, 2024

Thank you for your feedback! We're glad you like the service! Feel free to reach out to us at support@jubilee.beauty if you have any questions!

July 8, 2024

It appears that they're illegally using your personal data, an unauthorized login was attempted to one of my emails, and shortly after (30 mins) I received a fake customer service email from them to that exact email address. Beware

nilongroup
United States
About 1 year using the app
Innovation Labs. replied July 22, 2024

I have reached out to you via email. Please response so we can resolve this for you. Thank you!

September 7, 2024

amazing

Lemon Flowers
Bahrain
13 days using the app
Innovation Labs. replied September 16, 2024

Wow, thank you so much for your amazing review! We're beyond thrilled to hear that you're enjoying Jubilee. Our team works hard to ensure that our app is user-friendly and provides the best possible experience for our users, and it's fantastic to know that we're hitting the mark. If you have any other feedback or suggestions, we'd love to hear them! We're always looking for ways to improve and appreciate your input.

September 22, 2024

good

Moore Stores
Nigeria
About 1 month using the app
Innovation Labs. replied September 23, 2024

Thank you so much for your kind words! We're thrilled to hear that you're satisfied with your experience with us. We strive to provide the best possible service and products, and it's great to know that we're meeting our goals. If you have any other feedback or suggestions, we'd love to hear them!

December 10, 2024

Great and easy to manage!!! Highly recommended.

Kompa For The People
United States
1 minute using the app
Innovation Labs. replied December 13, 2024

Thank you for your wonderful feedback! We're thrilled that you find the app easy to manage and appreciate your recommendation. 😊