Reviews (567)

Overall rating
4.7
Counts per rating level
  • 77% of ratings are 5 stars
  • 16% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and efficient order fulfillment. It's praised for enabling customizable cosmetics branding without handling inventory or shipping. The app's standout feature is its seamless custom branding experience with a wide selection of high-quality, cruelty-free products. Merchants commend the fast shipping, affordable prices, and exceptional customer support. The app also offers product samples for testing and white label dropshipping products from US suppliers with no minimum order quantity.

April 29, 2024

I had an issue with my login and Rochelle was able to help me and get me back into my account. She was so kind and extremely helpful!

Essence Essentials
United States
3 months using the app
Innovation Labs. replied May 25, 2024

Thank you so much for your kind words! We're thrilled to hear that you're enjoying our service and you're getting the support you need! Your positive feedback means the world to us and motivates our team to continue delivering the best experience possible.

Edited June 27, 2024

As a new starter I had originally given Jubilee 5 stars, unfortunately I am changing my review to 2 stars until the following is resolved. I have inquired numerous times in the last few weeks with no resolution on why I only have the ability to add 93 of the 250 unique products under my annual subscription we paid for. I should be able to add up to the maximum my subscription allows, but I am only have available 93 unique products to brand, there are no others to pick from. I also have 25 premium products, these I am ok with and have added.

For example there is no lipstick only lip gloss, there is no blush, there is no brushes, etc. All I am asking for is to have the ability to brand 250 products for the subscription plan I paid for.

Frustrated Customer.

CaBougieDo
United States
About 1 month using the app
Innovation Labs. replied June 5, 2024

Thank you so much for your kind words! We're thrilled to hear that you're enjoying our service and you're getting the support you need! Your positive feedback means the world to us and motivates our team to continue delivering the best experience possible.

May 21, 2024

Great site, easy to navigate, products are affordable and worthwhile

MCA| Victorious Apparel
United Kingdom
6 months using the app
Innovation Labs. replied May 25, 2024

Thank you so much for taking the time to share your feedback with us! We are thrilled to hear that you find our site easy to navigate and our products affordable and worthwhile. We strive to provide a seamless shopping experience and high-quality products that meet our customers' needs. Your positive comments reassure us that we are on the right track.

April 26, 2024

Great idea if you want to start your own brand

AQUADIVAS.
United Kingdom
About 1 month using the app
Innovation Labs. replied May 25, 2024

Thank you so much for your kind words! We're thrilled to hear that you're enjoying our service. Your positive feedback means the world to us and motivates our team to continue delivering the best experience possible.

April 24, 2024

Rochelle provided superb customer service, she was quick, efficient, and ensured a high level of customer satisfaction. Excellent service!

Zelogic
United Arab Emirates
30 days using the app
Innovation Labs. replied May 25, 2024

Thank you so much for your kind words! We're thrilled to hear that you're enjoying our service and you're getting the support you need! Your positive feedback means the world to us and motivates our team to continue delivering the best experience possible.

March 18, 2024

I would recommend this app to people because it is very reasonable in which it explains everything we need to know about the product.

Shop Ease
United States
About 2 months using the app
Innovation Labs. replied May 25, 2024

Thank you so much for your kind words and positive feedback! We are thrilled to hear that you had a great experience with our service. Your satisfaction is our top priority, and it's wonderful to know that we met your expectations.

We truly appreciate your support and look forward to serving you again in the future. If you have any suggestions or further feedback, please don't hesitate to share. We are always looking for ways to improve and make your experience even better.

April 29, 2024

Love this app! Great products that sell themselves! Easy to use ! Fast shipping. Great support!

INNER SPARK CO
United States
About 1 month using the app
Innovation Labs. replied May 25, 2024

Thank you so much for your wonderful feedback! We are thrilled to hear that you are enjoying our products and that our shipping and support services have met your expectations. Your satisfaction is our top priority, and it's always gratifying to know when we've succeeded.

May 31, 2024

I love the concept and features; the products appear to be very high, too. Just starting with the company but anticipate a good experience based on the vibes and feedback from other customers.

My Store
United States
About 10 hours using the app
Innovation Labs. replied June 14, 2024

I appreciate you taking the time to provide us with your feedback! I will be happy to provide you assistance in creating your brand! Don't hesitate to reach out to us at support@jubilee.beauty.

April 27, 2024

Super easy application to work with

Azullila
United States
About 2 months using the app
Innovation Labs. replied May 25, 2024

Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you find our application easy to use.

Our team is dedicated to creating a seamless and user-friendly experience, and it's incredibly rewarding to know that our efforts are making a positive impact on your experience. Your feedback motivates us to continue improving and adding new features that enhance your satisfaction.

If you have any additional comments or suggestions, please don't hesitate to reach out. We're always here to help and would love to hear from you.

March 13, 2024

Very easy to use app. I really like the products. Very nice quality. Rochelle has been so helpful with any questions I have had. She is professional, quick to respond and has been wonderful to work with. Thank you Rochelle.

Susan Roxby Skin Care
United States
29 days using the app