Reviews (2,342)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting email capture and conversion rates, noting significant growth in their email lists and sales. The managed services are praised for effectively enhancing promotional campaigns and aligning with marketing goals. Features like Commerce AI and targeted visitor segmentation are valued, along with customizable promotions that match brand identity. The app integrates seamlessly with Shopify, offering easy setup and management. Customer support is highlighted for its responsiveness and personalized assistance, including detailed guidance and video demos.
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Worked fine. I'm giving it 2 starts because this seems to be one of those operations that won't let you just cancel your subscription. You have to wait to be "contacted" by a representative. It's been over a week and no one has reached out to help me.
Thank you for being a valuable Justuno user, and we apologize for any inconvenience caused in the process of your cancelation. One of our representatives should be reaching out to your team.
We appreciate your business with us and hope to have you back with us in the near future. Justuno has exciting new products and features being released in the next couple of months. Thank you for using Justuno.
Great app, really easy to use and looks amazing on website. Would definitely recommend it.
The backoffice is a bit messy and deserve a better UX/UI but it looks like to be a great plugin.
Justuno is a massively overpriced with a confusing user interface.
They also charge for extra traffic to your site even if you're NOT using any pop ups, and require a 30 day notice to cancel, which will leave you holding the bag for an extra payment when you try to leave.
Their VP of Customer Success, Kelsey, made sure to enforce the charges and refused to help in the situation.
You'd think for a company as big as Justuno, they could afford to refund a customer for a month that they didn't use their product, instead of overcharging them on their way out the door.
I would highly recommend a product that is easier to use like Optimonk.
Thanks for your feedback on your experience with Justuno Plus! It sounds like your dedicated strategist, Miranda, has helped you understand areas of improvement for email list growth. We'll pass along the kudos! There's always room to optimize and our A/B testing coupled with advanced targeting are the two levers to pull alongside your strategist. So happy to hear you're having success! We look forward to growing alongside your business with you 🚀
Very simple to use - a true WYSIWYG tool!
Easy to use & good customer service.
So far, it's doing everything I need it to do. Really like that there are some nicely designed templates. The designing process is a bit clunky, but it works well enough.
absolutly faboulus!! does what its supposed to do , make more sales.
Good so far seems like it will work.
Easy to use, very customizable, just what we were looking for!