Reviews (2,343)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversions and sales through customizable pop-ups and targeted promotions. Its managed services are praised for aligning with marketing goals effectively. The app features AI-driven tools and customer segmentation, enhancing engagement across email and social media. It integrates seamlessly with Shopify and is adaptable on both desktop and mobile, with a user-friendly design that is easy to set up and operate. The customer support team is noted for their responsiveness and valuable strategic advice, making this app a valuable asset for online marketing and sales initiatives.

March 10, 2021

Very professional and high quality in terms of UI and functionality. Currently, using very simple features but looking forward to incorporating more advanced features in marketing campaigns

Crown Cookware
Canada
About 1 month using the app
Justuno replied March 23, 2021

Thank you so much, this means a lot to us here :)

Please reach out to success@justuno.com if you need assistance!

January 26, 2018

Great app! Does just what it says.

Ldd Design
United States
About 1 month using the app
May 7, 2018

I've been using free version for the last month and so far so good. I like the ability to make my own designs so that it's in line with my branding.

Love Me Do Baby
Canada
Over 1 year using the app
July 23, 2017

its a great up on promoting you marketing campaign!

Atbpstore
Philippines
Over 1 year using the app
September 20, 2016

Not the easiest to use but does the job.

Fusezin
Canada
Over 1 year using the app
Edited December 25, 2017

The app is really great for being free. Easy to understand interface and great pop up and bar options with nice effects and editing tools. Would recommend. Used in my store at www.divinelotustemple.com

Divine Lotus Temple
United Kingdom
Over 1 year using the app
June 8, 2016

Great app when it worked? it group off for some reason and no alerts or advice it wasnt working - it also conflicts heaps with other plugins on home page

Tiesncuffs
Australia
Over 2 years using the app
December 15, 2017

awesome tool, just what i've been looking for/

Kotletka Shop
Russia
About 1 month using the app
December 15, 2017

Best that has improved my site thumbs up

Plum Red
United States
About 1 month using the app
Edited December 9, 2022

** Update to our review
The JustUno team reached out to us and made things right. They've provided a refund for our annual subscription and apologized for the delays in responding to us. I've changed our review rating from a 1-star to 3-stars. We successfully used the app for pop ups on our website for over 2 years and it served our needs well.
**
Decent app but be aware of their customer service. Like the other negative reviews posted, we've been given the run around multiple times when trying to cancel our annual subscription which auto-renewed without notice. What's frustrating is that we heard back from their support team once offering us a solution to which we replied. It's been radio silence ever since. We are out $907 because they can't respond to a simple email. I can't recommend JustUno to any businesses looking for this sort of functionality. There are plenty of other options out there with much better customer service.

trueCABLE
United States
Over 2 years using the app
Justuno replied November 30, 2022

We’re sorry to hear about your experience with our app. Customer service is number one priority for Justuno. After checking with our support team, it seems they received your request and responded to you via email. One of our support professionals will reach out to you for any further assistance. Your feedback is important to us. Thank you for using Justuno.