Reviews (2,344)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversions and sales through customizable pop-ups and targeted promotions. Its managed services are praised for aligning with marketing goals effectively. The app features AI-driven tools and customer segmentation, enhancing engagement across email and social media. It integrates seamlessly with Shopify and is adaptable on both desktop and mobile, with a user-friendly design that is easy to set up and operate. The customer support team is noted for their responsiveness and valuable strategic advice, making this app a valuable asset for online marketing and sales initiatives.

April 20, 2016

So far we love this service. We are about 3 weeks in and have already seen a big increase in engagement and conversion.

Vitruvi
Canada
About 1 month using the app
October 29, 2019

Definitely the best pop-up app I've ever used. It took a moment for me to learn how to use the advanced rulesets to their full potential, but fully worth the time. The ability we now have to target pop-ups with incredible precision means that we don't overwhelm our returning customers with pop-ups they've seen before, and allows us to show relevant information and offers to new visitors. We're collecting far more emails and converting better than previously as a result. Highly recommend.

Firefly Chocolate
United States
About 1 month using the app
Justuno replied October 30, 2019

We are so happy to hear that we were the right solution for you! We really appreciate the kind words, thanks for the review! Please reach out if you need assistance with anything :)

April 6, 2022

The tool itself is great but comparing to similar tools that offers the same functionalities it is overpriced. but when i comes to the plus service THIS IS A TOTAL WASTE OF MONEY.. I t is a kind of walking you through the tool and teach you how to create stuff. I did no check but I am sure anyone with some experience with the internet will be able to find his way through... the best thing about the PLUS service is the RECAP email they send after a zoom call .. to be honest it is a real detailed email :)

Brands On Sale
Hong Kong SAR
About 1 month using the app
Justuno replied May 4, 2022

Thank you for your feedback and we're sorry to hear about your experience with Justuno. We aim to provide an enhanced product experience to all users. Justuno’s product team has been working on improving the overall user experience, including a best-in-class design canvas that allows you to build fully responsive designs, advanced onboarding tools, and a sleeker, modern UI. We have many more exciting feature sets being released with our new solution in the next few months. Please contact us if you’d like to get early access to our new solution, and our team will be in touch with you. Thank you for using Justuno.

Edited September 19, 2017

Fantastic platform...so much value in the free version...I look forward to scaling our use of Justuno!!

Yumetics
Canada
About 1 month using the app
October 27, 2017

Its a great tool, quite easy to use. You will need to choose an email platform/ autoresponder when you setup to collect your emails. Engagement is generally low with all popups but this will depend on how desirable you make your pop up. Wil lkeep using,

Wantarama
Australia
About 1 month using the app
March 12, 2018

good app but the event trier is not consistent, when I ask it to show once, it still shows multiple times.

Aquapillar1
United States
About 1 year using the app
May 17, 2017

This is great app! easy installation and useful

Simplifybox
Thailand
About 1 month using the app
December 3, 2017

I am enjoying the experience so far. Excellent!

Rex Athletics
South Korea
About 1 month using the app
November 1, 2017

love this app totally amazing thanks a lot

Craiggs Fitness
United States
About 1 month using the app
March 23, 2018

Thus far it seems to work pretty well. Having a few issues with it the pop up appearing multiple times in a single session, though that may just be user error in the rules I've set. We'll see if its a glitch or not though.

Cltrecove
United States
About 1 year using the app