Overall rating
4.6
Counts per rating level
  • 79% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ease of use and effectiveness in capturing emails and driving conversions. They appreciate its advanced targeting rules and seamless integration with platforms like MailChimp and Klaviyo. The customer service, especially from team members Miranda and Chris, is often praised. The app's managed services and Commerce AI are noted for enhancing promotional campaigns and conversion rates. However, some merchants find the design interface clunky and have issues with tracking conversions. A few reported slow customer service response times and difficulties in cancelling subscriptions. Despite these, many value the fair pricing and its success in reducing cart abandonment rates and increasing revenue.

October 26, 2017

Love the functionality. The design interface is a little clunky and tough to get used to, but it does EVERYTHING I need it to do. YAY!

Oh Goodness Box
United States
10 months using the app
October 13, 2016

Works great ... :)

https://hoverboardsafe.com/

Hoverboardsafe
United States
21 days using the app
March 27, 2018

Amazing! It definitely helped me drive traffic to my site!

Olypods
United States
21 days using the app
December 2, 2017

Works good on my store www.SkinCareBySuzie.com

Suzieskincare
United States
21 days using the app
October 30, 2018

It seems to lag a bit and the pop ups don't always appear. I'm still working it out though and when it does work it's great.

AlligatorCigs
United States
9 months using the app
Edited February 14, 2018

Great app!! It has the best plan for a startup. Free limited use saves money for a new business. Even after the test period, the full-featured limited visits plan is just GREAT!!

Hypedcampus
Nigeria
21 days using the app
January 27, 2018

We love this app.. Easy to use, lots of fun ideas for popups and we have seen about a 20% increase in sales since using it.

Tanglesn Knots
United States
21 days using the app
Edited November 28, 2017

So far, so good. Still figuring out how to use it effectively, but making progress. I would like to be able to have the same popup on mobile and desktops, but it's a feature I can work around.

My Dog Is My Co Pilot
United States
9 months using the app
Edited October 12, 2017

I despise the lies from these guys.

1. "Unlimited Plan"
- the lie detector determined that was a lie.

2. "Sorry, whoever said that was new and fired."
- the lie detector determined that was a lie

3. "Ok we will stop billing you for that"
- the lie detector determined that was a lie

4. "Oh, the free plan doesn't work anymore because our plans are based on site traffic, not promotion impressions. Your Free plan appears to cap out at 5000 visitor sessions per month."
- the lie detector determined that was a lie

The free plan worked just fine until I wanted a refund after getting rebilled for an annual plan I unlike the one I originally signed up for.

A+ for being my top Shopify shady app for both 2016 and 2017 tho.

Vapescom
United States
Over 1 year using the app
January 6, 2018

Used it, and I was able to finally get subscribers!

Opportunitymarket
United States
20 days using the app