Reviews (2,342)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting email capture and conversion rates, noting significant growth in their email lists and sales. The managed services are praised for effectively enhancing promotional campaigns and aligning with marketing goals. Features like Commerce AI and targeted visitor segmentation are valued, along with customizable promotions that match brand identity. The app integrates seamlessly with Shopify, offering easy setup and management. Customer support is highlighted for its responsiveness and personalized assistance, including detailed guidance and video demos.

Edited December 8, 2021

I wanted to improve the overall popup experience and getting stronger upsell results. but it turned out on a slow onboarding experience, the editor UX is really primitive.

Nano Hearing Aids
United States
3 months using the app
Justuno replied January 14, 2022

We’re sorry to hear about your experience with our app. We aim to provide an enhanced product experience to all users. Justuno’s product team has been working on improving the overall user experience, including a best-in-class design canvas that allows you to build fully responsive designs, advanced onboarding tools, and a sleeker, modern UI. We have many more exciting feature sets being released with our new solution in the next few months. Please contact us if you’d like to get early access to our new solution, and our team will be in touch with you. Thank you for using Justuno.

September 12, 2017

So far it's been ok. I only signed up at the start of September.

It's a bit too early to tell - and I'll be able to give a better update in 6 months.

Positives:
- Good templates
- Decent customization

Negatives:
- Limited Support
- Unable to add multiple fields to form (can only capture email at this time)
- No automatic updates when customers sign up on form. I have to manually log in and check every time. Even then I have to download a spreadsheet to see who is new and not.
- Cannot delete test signups from above spreadsheet.

Again, I'll be in a better place to answer this in 6 months.

Thank you

Wild Thera
United States
3 months using the app
July 14, 2018

It's been good so far. Occasionally, it's not displaying for some users and I can't seem to figure out why. But overall, it's been good.

Charis Doxa
United States
About 2 months using the app
March 14, 2018

I'm a beginner. The app seems to track data well. It's esay and simple to use.

Cryptogie
United States
About 2 months using the app
November 6, 2017

The worst. App doesn't save campaigns correctly and I have to keep going back over and over to fix them.

Veiled Collection
United States
3 months using the app
February 12, 2018

Great App!!
Totally worth it!

Get Color Full
Italy
4 days using the app
October 17, 2017

pretty good,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

L And L Stuff
United States
About 2 months using the app
September 6, 2017

intuitive design. good stuff and excellent support

Gitgud Shop
United States
About 2 months using the app
July 26, 2017

helps me to get emails, very useful

Gulfvaporsco
United Arab Emirates
About 2 months using the app
July 8, 2017

Still trying it out. Hopefully will perform to its expectations

Essentialoilthings
Malaysia
About 2 months using the app