Reviews (2,342)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting email capture and conversion rates, noting significant growth in their email lists and sales. The managed services are praised for effectively enhancing promotional campaigns and aligning with marketing goals. Features like Commerce AI and targeted visitor segmentation are valued, along with customizable promotions that match brand identity. The app integrates seamlessly with Shopify, offering easy setup and management. Customer support is highlighted for its responsiveness and personalized assistance, including detailed guidance and video demos.

August 23, 2017

Really easy to set up a great exit intent offer. Fantastic App, definitely use it!

Braul
Australia
8 days using the app
January 24, 2018

yes usual app and helpful adding several choices and design thank You !

Shipfreeshop
Morocco
8 days using the app
May 1, 2018

Easy to customize, good price for lot of features

Qardio Uk
United Kingdom
7 days using the app
November 5, 2017

Great app ! Really useful for ecommerce site and easy using

Boutique Accessoires Cuisine Boutique
France
7 days using the app
June 4, 2018

Easy configuration and looking forward to monitoring results!

Ironic Owl
United States
7 days using the app
June 18, 2021

I installed your plugin and I am not able to make the popup work. I've tried to contact the support but didn't heard from them . Please help me sort the issue asap.

RusHush
United Arab Emirates
7 days using the app
Justuno replied June 19, 2021

Hi there, sorry you are experiencing issues. After checking with our team, it seems they received your request and responded to you but the email bounced. You'll need to whitelist help@justuno.com OR provide a different email address so we can connect with you directly. Here is the message that was attempted to send:

Thanks for reaching out to Justuno support! This issue looks to be due to us not currently being installed on the site. To correct this you should just have to install the Justuno app in your Shopify dashboard following this: https://support.justuno.com/en/shopify-install

If the app is already installed can you try deleting it and reinstalling it as sometimes on the initial install it can fail to add the embed code to the site.
Hopefully this helps! If you still see issues after taking these steps please let us know.

September 14, 2022

I FOUND IT EXTREMELY DIFFICULT TO USE. I've reached out for help, but no one has ever emailed me back. Horrible experience. Therefore, I've deleted this app to look for something that's more user friendly and has good customer service.

Victori’Ahh’s Vanity
United States
7 days using the app
Justuno replied September 14, 2022

We’re sorry to hear about your experience with our app. After checking with our support team, it seems they received your request and responded to you via email. We would be glad to help you out with any further issues or schedule a product demo.
We’re sorry to hear about your experience with our app. We aim to provide an enhanced product experience to all users. Justuno’s product team has been working on improving the overall user experience. We have many new exciting features being released with our new solution in the next few months. Please contact us if you’d like to get early access to our new solution, and our team will be in touch with you. Thank you for using Justuno.

January 15, 2018

So far so good. Check it out at Macksie.com

Macksie
United States
7 days using the app
October 4, 2017

Just downloaded it the other day and I really want to use it but they don't have an easy integration with 'Drip' just yet so I may have to end up using a competitor such as 'Privy' instead as they integrate with Drip. Please create an integration with 'Drip' Justuno :) so I don't have to go...

Qamali
Australia
7 days using the app
August 30, 2017

I'm DIZZY from trying to install this app, there are too many things going on, on the screen. Can you please SIMPLIFY installation, I want a simple app to increase traffic, still waiting to see traffic. PLEASE!

Ti Amo Boutique
Canada
7 days using the app