Reviews (304)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the shopping experience by simplifying the checkout process and offering features like upsell options and discount codes. It is noted for its easy setup, seamless integration with Shopify themes, and customizable layout options. The app's reliable performance and responsive, 24/7 customer support are frequently praised, making it a popular choice among Shopify store owners looking to improve their e-commerce operations.

December 28, 2023

Ottimo servizio clienti! App facile da configurare! Veramente soddisfatto!

Scarpedoo
Italy
About 1 month using the app
January 24, 2024

It great! Easily customizable.

Sabon Singapore
Singapore
3 days using the app
April 25, 2023

It is goods products, you have a reactive customer service, there is so react, i love it !
And it is free !

Ma boutique du sommeil
France
Over 1 year using the app
Kaktus replied May 10, 2023

Thank you for your positive feedback about our app!

We're glad to hear that you appreciate the quality of our product, our responsive customer service. We're happy that you found our customer service to be responsive and helpful.

If you have any further questions or comments, please don't hesitate to contact us. We're always here to help and we appreciate your support.

Thank you again for choosing Kaktus, and we look forward to working with you!

Best regards,
KaktusApp team.

Edited May 9, 2024

This app has lost me sales. I had numerous customers contact me to say they couldn't add to cart. When I disabled the app suddenly they could purchase again.

Jasmine and Jade Interiors
United Kingdom
About 1 year using the app
Kaktus replied July 13, 2023

Thank you for your wonderful feedback and for awarding us with 5 stars! We're delighted to hear that Liubava from our support team was able to assist you promptly.

We greatly appreciate your kind words about our app. It's fantastic to know that you find it brilliant and it has fulfilled your needs.

If you have any further questions or need any assistance, please don't hesitate to reach out.

Best regards,
KaktusApp team.

January 4, 2023

This app is very easy to use, and config. It looks great in just about any theme. The staff is quick, and very friendly. 10/10

Goodman Audio Network
United States
About 1 year using the app
Kaktus replied May 10, 2023

Thank you for your positive feedback on our app and customer support team.

We strive to provide our customers with user-friendly solutions that are flexible and can be customized to meet their needs. We are pleased to hear that our app is meeting your expectations.

We are also glad to hear that our customer support team was able to assist you efficiently and in a friendly manner. We believe that excellent customer service is essential for building strong relationships with our customers, and we are committed to providing the best possible support.

Thank you for your recommendation, and please do not hesitate to reach out to us if you have any further questions or feedback. We are always here to support you and help you achieve your business goals.

Best regards,
KaktusApp team.

May 9, 2023

Great support team! and the app works amazingly !

The cart drawer looks great and everything is personalized!

HOME.
Portugal
About 1 year using the app
Kaktus replied May 10, 2023

Thank you for your positive feedback!

We are thrilled to hear that our app is working great for you and that our support team was able to assist you. We strive to provide excellent customer service and personalized features to enhance the shopping experience for your customers.

If you have any further questions or need assistance, please don't hesitate to reach out to us.

Best regards,
KaktusApp team.

August 30, 2023

very good customer service from from Liubava
It's great to have an app like this for free, really appreciate it

Barú
Canada
11 months using the app
April 3, 2023

I recently had the pleasure of interacting with the customer service team at here, and I must say, it was a fantastic experience. The representatives were incredibly knowledgeable, patient, and friendly throughout the entire process. They went above and beyond to ensure that my issue was resolved quickly and efficiently, and even followed up with me to make sure everything was still running smoothly.
What I appreciated most about their service was the level of personal attention they provided. They took the time to understand my concerns and offered tailored solutions that met my specific needs. The communication was clear and concise, and I never felt like I was being rushed or pushed into a solution that didn't work for me.

Overall, I was thoroughly impressed with the customer service, and I would highly recommend them to anyone looking for a reliable and efficient customer service experience.

CO-Z
United States
12 months using the app
Kaktus replied May 10, 2023

Thank you for sharing your positive experience with the customer service team at KaktusApp. We're thrilled to hear that they were able to provide you with knowledgeable, patient, and friendly service that resolved your issue quickly and efficiently.

We pride ourselves on offering personalized solutions that meet the specific needs of our customers, and we're glad to hear that you found the communication clear and concise.

Thank you for recommending our customer service to others, and please don't hesitate to reach out to us again if you have any further questions or concerns.

Best regards,
KaktusApp team.

July 14, 2023

Amazing customer service Highly recommend Thank you for the amazing service that was provided and 24/7 customer service

Luxor Diamonds
United States
11 months using the app
Kaktus replied July 21, 2023

Thank you for your feedback! We're thrilled to hear that you had an amazing experience with our customer service.

We greatly appreciate your recommendation and your kind words. Your satisfaction is important to us, and we're here to support you whenever you need it.

If you have any further questions or need any assistance, please don't hesitate to reach out. Thank you for choosing our app and for your support!

Best regards,
KaktusApp team.

September 13, 2023

EXCELENTE APP!!

Imuut
United States
10 months using the app