Reviews (344)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for simplifying and enhancing the checkout process, which helps increase sales and reduce cart abandonment. It's easy to integrate and customize, with features like upsell prompts and free shipping bars boosting order values. The app's performance is reliable, and it requires no coding skills for adjustments. Support is highly responsive and effective in assisting with setup and troubleshooting.

August 11, 2023

Amazing customer service. Even late at night. I needed to alter the shop icon by just a little bit and the person on the end of the line was quick and knowledgable :D

ONE BIG MEEPLE
United Kingdom
3 months using the app
October 9, 2023

Muy buena aplicacion, el servicio de soporte fenomenal.

KADUPUL
Spain
3 months using the app
Edited January 31, 2023

checking outt, good until now. Will update in few days . . Will update in few days . good features and specifics

nublissin
India
3 months using the app
Kaktus replied May 10, 2023

Thank you for sharing your initial experience with the app.

We're glad to hear that you're finding it useful so far. We look forward to hearing more about your experience in the future.

If you have any questions or concerns, please don't hesitate to reach out to our customer support team for assistance.

Best regards,
KaktusApp team.

January 26, 2023

Très bon accompagnement ! Je suis très satisfait et je peux certainement recommander cette application. Merci à Vittaly de l'équipe.

Zifreez
France
3 months using the app
Kaktus replied May 10, 2023

Nous sommes ravis de savoir que vous êtes satisfait de notre application et de notre accompagnement, et nous vous remercions pour votre recommandation.

Si vous avez des questions ou des préoccupations supplémentaires, n'hésitez pas à nous contacter.

Merci d'avoir choisi KaktusApp !

Cordialement,
L'équipe de KaktusApp.

June 9, 2023

I love this app. The customer support is amazing and the app so far functions as advertised. I believe it was Vitalii that solved my issue in a matter of seconds. Easily 5 stars! Job well done:)

General Warfield’s Coffee
United States
2 months using the app
Kaktus replied July 13, 2023

Thank you so much for your wonderful feedback! We're thrilled to hear that you love our app and have had a great experience with our customer support team.
It's fantastic to hear that our app is functioning as advertised and meeting your expectations.

We appreciate your 5-star rating and your kind words. They mean a lot to us and serve as motivation to continue delivering excellent service.

If you have any further feedback or need any assistance in the future, please don't hesitate to reach out. We're here to help you succeed.

Best regards,
KaktusApp team.

September 30, 2023

Perfect app, customer service is also the best

FENNO
Netherlands
2 months using the app
July 3, 2023

Great customer service, Very happy with the app so far. I just wish we are able to add discounts to upsells.

Peach Perfect
United States
2 months using the app
Kaktus replied July 13, 2023

Thank you for your positive feedback! We're delighted to hear that you're happy with our app and that our customer service has been great for you.

We appreciate your suggestion regarding the ability to add discounts to upsells. Feedback like yours helps us understand the needs of our users and identify areas for improvement. We'll take your suggestion into consideration as we continue to enhance our app's features.

If you have any further feedback or questions, please don't hesitate to reach out.

Thank you for choosing our app and for your support!

Best regards,
KaktusApp team.

May 14, 2023

The app works well and offers many customization options. The support is very helpful, so I can definitely recommend this app

Flowye
Germany
2 months using the app
Kaktus replied May 15, 2023

Thank you for your feedback regarding our app. We're thrilled to hear that it is working well for you and that you appreciate the wide range of customization options it offers.

Our support team takes great pride in assisting our customers, and we're delighted to hear that you found them to be helpful.

Thank you for recommending our app. We truly appreciate your trust and confidence in our product. If you ever have any further questions or suggestions, please feel free to reach out to us.

Best regards,
KaktusApp team.

June 23, 2023

Best customer support. I'm amazed at how unpopulated their apps are yet they are very very high quality compared to most. The menus in the apps aren't as good as the top shopify apps, but the scripting and everything, animations, etc, all have free access and are fluid and consistent.

Glamourcita
United States
2 months using the app
Kaktus replied July 13, 2023

Thank you for your fantastic feedback! We're thrilled to hear that you have found our customer support to be the best.

We appreciate your kind words about the quality of our apps. We strive to offer high-quality apps that are not only functional but also provide a great user experience.

Your feedback is valuable to us as we continuously work to improve our apps and provide the best experience possible for our users. If you have any further suggestions or feedback, we're always eager to hear from you.

Thank you for your support and for choosing our apps!

Best regards,
KaktusApp team.

March 13, 2023

This app has been so helpful with increasing both our conversions and AOV. It was a breeze to install and support is only a click away!

Birthday Ave
United States
2 months using the app
Kaktus replied May 10, 2023

Thank you for taking the time to write a positive review about our app! We are thrilled to hear that it has been helpful in increasing both your conversions and AOV.

At KaktusApp, we always strive to provide our customers with a user-friendly experience and efficient support, and we are delighted to hear that we have met your expectations.

If you have any further questions or feedback, please do not hesitate to contact us. We are always here to help.

Best regards,
The KaktusApp team.