Reviews (580)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting presale conversion rates and managing pre-orders effectively, essential for inventory and order fulfillment. They value its user-friendly interface and customization options, which simplify tailoring pre-order settings. The app's support for partial payments also aids in managing cash flow and securing customer commitments. Key highlights include responsive customer support via live chat, praised for quick issue resolution, and continuous updates that improve app stability and functionality.

Edited June 28, 2023

We have just installed, so haven't used the app as yet. However the set up was very easy. Vitalii was very helpful in guiding us through the parts we were unsure of, as well as answering all of our questions. Really looking forward to seeing this in action.

Z Game
United Kingdom
About 1 hour using the app
Kaktus replied July 13, 2023

Thank you for your feedback! We're glad to hear that you found the setup process of our app to be easy and that Vitalii provided helpful guidance and answered all of your questions.

If you have any further questions or need any assistance along the way, please don't hesitate to reach out. We're here to ensure your success and provide the support you need.

Thank you for choosing our app and for your support!

Best regards,
KaktusApp team.

January 31, 2023

Customer Service was a great help in first time use! Look forward to getting acquainted with this tool

speedandkulture
United States
About 1 hour using the app
Kaktus replied May 11, 2023

Thank you for taking the time to leave a review! We are glad to hear that our customer service team was able to provide great help during your first-time use of our app.

At KaktusApp, we strive to provide top-notch customer service and user-friendly apps that meet the needs of our customers.

Please do not hesitate to reach out to us if you have any further questions or concerns.

Best regards,
KaktusApp team.

Edited April 14, 2023

Simple to use app, with outstanding customer support. They fixed a small problem quickly and professionally.Thank you!

MIKAH World
Italy
About 1 hour using the app
Kaktus replied May 15, 2023

Thank you for your feedback! We're thrilled to hear that our app is simple to use and that you found our customer support outstanding.

Your appreciation means a lot to us, and we're grateful for the opportunity to assist you. If you have any further questions, need assistance, or have any feedback, please don't hesitate to reach out.

Best regards,
KaktusApp team.

July 27, 2023

So far so good! Vitalii was super helpful getting the app set up properly. It was easy to set up, yet when questions were asked, they were quickly answered. Super happy with the setup process.

Tamela Mann Collection
United States
About 1 hour using the app
Edited August 18, 2022

Thanx, been looking for this!
And OMG, it`s free!!! Really fast answers on the chat, and easy to install! Only minus I can think of is that you have to push the product to see the presale, so a product will still show as sold out untll you push the product.

Kunstrekvisita.no
Norway
About 1 hour using the app
Kaktus replied May 11, 2023

Thank you for sharing your positive experience with our app. We're thrilled to hear that you found our app helpful and that our customer support team provided you with fast answers on the chat.

Regarding your feedback about the product push, we appreciate the suggestion and we'll consider it for future updates to our app.

Please don't hesitate to reach out to us if you have any further feedback or suggestions.

Best regards,
KaktusApp team

February 10, 2023

good customer service. helpful and kind people. thank you for all your help. will now use this for my website.

SÜ1
United Arab Emirates
About 1 hour using the app
Kaktus replied May 12, 2023

Thank you for taking the time to share your positive experience with our customer service team! We are delighted to hear that you found our team helpful and kind in providing assistance, and that you are now planning to use our app for your website.

Thank you again for choosing KaktusApp. We look forward to serving you and helping you grow your website.

Best regards,
KaktusApp team

September 18, 2023

Customer Service was so fast and helpful. I'm not a shopify expert whatsoever, but they walked me through each step with patience. So far, I am very pleased and excited to use this new app and feature.

The Everything’s Fine Co.
United States
About 1 hour using the app
February 17, 2023

This app was incredibly easy to use. had all the features I need and the support was amazing for a question i had. answered in seconds.

sociusbjj
Canada
About 1 hour using the app
Kaktus replied May 12, 2023

Thank you for sharing your positive experience with our app and customer support team! We are delighted to hear that you found our app incredibly easy to use and that it had all the features you needed. We're also happy to hear that our support team was able to quickly assist you with any questions you had.

Thank you again for choosing KaktusApp. We look forward to continuing to serve you in the future.

Best regards,
KaktusApp team

Edited December 15, 2022

wow. ein guter support und eine sehr gute app. automatische umschaltung von verfügbar zu preorder ist eingebaut. super! wenn aber eine variante betroffen ist, werden pauschal alle in diesem produkt gleich behandelt. wenn man das nicht will, muss manuell ausgewählt werden.

stuben-heizung
Germany
About 1 hour using the app
Kaktus replied May 11, 2023

Vielen Dank für Ihr positives Feedback zu KaktusApp und unserer Unterstützung! Wir freuen uns sehr, dass Sie unsere App hilfreich fanden.

Was Ihre Bemerkung zu Varianten betrifft, werden wir sicherstellen, dass Ihr Feedback an unser Entwicklungsteam weitergeleitet wird, um zu prüfen, ob wir diese Funktion in Zukunft hinzufügen können.

Vielen Dank für Ihre Unterstützung. Wenn Sie weitere Fragen oder Bedenken haben, zögern Sie bitte nicht, uns zu kontaktieren.

Mit freundlichen Grüßen,
Das KaktusApp-Team.

May 19, 2023

Ottima app, la sto usando da poco. E' il top pur essendo gratis ti permette di creare una prevendita di molti articoli con quantità 0, e ha tante personalizzazioni ed a livello di usabilità è facile e intuitiva.

Angelica Home Stabia
Italy
About 1 hour using the app
Kaktus replied May 26, 2023

Grazie per il suo meraviglioso feedback! Siamo estremamente felici di sapere che trova la nostra app ottima e che sta apprezzando le sue funzionalità. Inoltre, ci fa piacere che abbia trovato le opzioni di personalizzazione e l'usabilità dell'app facili e intuitive.

Se avesse altri suggerimenti o se possiamo aiutarla in qualsiasi altro modo, non esiti a contattarci. Grazie ancora per il suo supporto e per aver scelto la nostra app.

Cordiali saluti,
Il team di KaktusApp.