Reviews (578)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting presale conversion rates and efficiently managing pre-orders. It is user-friendly with a simple setup and customizable options to suit various business needs, especially in handling inventory and out-of-stock scenarios. The app is praised for its reliable performance and exceptional customer support, with live chat and specific team members like Anne and Vitalii often mentioned for providing personalized assistance.

May 23, 2024

great app, a little bit to learn, but after about 20 minutes you will be a pro, this has helped our presale conversion rate highly recommended!!!

Chris's House
Canada
8 months using the app
June 27, 2024

Absolutely the best pre-order app. Customer support is ALWAYS there to help out. Set-up was 5 minutes and CS was there to support for human error immediately. Too easy.

Mirror Skin
United States
24 days using the app
June 12, 2024

Impressive performance and outstanding support. We've thrown some pretty complex requests at them and they handle everything like a pro. Any problems are solved swiftly. Excellent support overall

NOA | AON
United States
7 months using the app
May 17, 2024

This has been my favorite app for over a year now for all of our pre-orders.

The team is phenomenal every single time.

Everything JUST WORKS. Whenever we had any issues, it is SOLVED. Handled some complex requests like butter.

The WHOLE team is phenomenal, but Anne has been taking care of us and couldn't be more grateful to her :)! Do not hestitate. The BEST.

Your Protocol
United States
7 months using the app
July 10, 2024

very good design, they help me a lot, thanks for the help

NR-7 E-Bike Store
United States
20 days using the app
July 23, 2024

great customer service

Thompson Cooper LTD
United Kingdom
11 months using the app
June 6, 2024

it works well

Petley Patterns
United States
8 months using the app
Edited April 1, 2024

(Update)
After emailing shopify and Dan from the app development team, they found a bug with the billing issue and I was refunded fully few days later. Dan is kind enough to offer me free use of their app going forward, so overall every thing is settled, hence revising my rating for the app.

(Previous review)
Sudden very high charges. despite getting less than 5 no pre orders. I have orders that sync from shopee, lazada and own online orders together at shopify. But there was a SGD 68 charge, this is ridiculous.

Happi Bebe
Singapore
6 months using the app
May 11, 2024

r4frv

Refurbished Shop Online
India
2 days using the app
April 17, 2024

Helpful support to get me up and running. I will be testing over the next few weeks

Stag Motorcycles
United Kingdom
6 months using the app