Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing pre-orders, especially for new businesses. They appreciate its user-friendly interface, easy setup, and the option to allow pre-orders for out-of-stock items. Despite being free, it offers impressive functionality. Its live chat feature for immediate assistance is a standout. The support team is often praised for their quick responses, efficient problem-solving, and adaptability to specific needs.

Edited June 21, 2023

Amazing for a free app!
Great to be able to select which products and variants you want to be available for Pre-order.
It wasn't showing up on the site, but that was me not enabling it on the theme side.
I chatted to Andrian on the in-app chat and he was super quick to assist me and also made a custom css change to the widget for me.

Really appreciate this great app!

Born Primitive - Middle East
Kuwait
4 months using the app
Kaktus replied July 13, 2023

Thank you for your wonderful feedback! We're glad that you appreciate the ability to select specific products and variants for pre-order. Offering flexibility and customization options is important to us, and we're pleased that it aligns with your needs.

We're glad that Andrian was able to assist you promptly and make the necessary CSS change to the widget for you.

Thank you for your kind words and appreciation. If you have any further questions or need any assistance, please don't hesitate to reach out.

Best regards,
KaktusApp team.

September 14, 2023

Awesome app so far. My business is just getting started and I wanted to implement pre-orders. Needed a little assistance with my store's back-end to get it working properly, and Vitalii with Kaktus helped me out. I'll provide an update on its progress as I plan to use pre-orders for each launch to cut back on supply cost.

Sparks on the Ave
United States
15 days using the app
November 10, 2023

The chat person was very helpful in designing everything. Very Satisfied!

Par Divus
United States
5 months using the app
September 13, 2023

I've tried several preorder apps and this by far has the best UI/UX experience. Very helpful staff and quick at responding. Awesome app! Thanks!

DearElaineco
United States
3 months using the app
August 5, 2023

Very easy to use. The app is easily integrated with the website and it quickly gives all the options to each situation.

Happy Feet
Portugal
8 months using the app
August 14, 2023

Easy to use and helpful customer service available in the early morning. I had trouble at first but Alex explained that once you set up the app, you have to go into the settings and sync the products for it to update on your website. Plus I was able to change it from saying pre-order to say back-order.

DMHTOY
China
About 1 month using the app
August 9, 2023

I have recently set up a website for my book and I was having some trouble setting up the PreOrder function. One of the agents, Liubava, really took the time to help me and I really appreciated it. Lovely service so far.

My Store
United Kingdom
6 months using the app
August 8, 2023

Just started using the app but so far It works like I want and have some cool features I might use later as my site grows

Old School U
United States
7 months using the app
July 22, 2023

Once I understood how to navigate through the app, it was pretty easy to use. I haven't had a person use the presale option yet but I'm excited to see it in action.

Genethosclothing
United States
6 months using the app
August 30, 2023

It was actually pretty easy to set up. I was confused at first but then it became pretty intuitive.

I had a hiccup in gettting the widget to finally activate but even at 6:30EST there was a customer service rep in the chat ready to help me.

Liubava went to work, fixed the problem and it popped right up! I'm hoping for great things now! :)

Kitty in the Box
United States
24 days using the app