Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing pre-orders, especially for new businesses. They appreciate its user-friendly interface, easy setup, and the option to allow pre-orders for out-of-stock items. Despite being free, it offers impressive functionality. Its live chat feature for immediate assistance is a standout. The support team is often praised for their quick responses, efficient problem-solving, and adaptability to specific needs.

August 29, 2023

Easy to use and step by step instructions. Customer service was fast and fixed my problems immediately. Really we done app! Nice design and multiple options to fit exactly what you are looking for.

Bart's Taping Tools
Canada
6 months using the app
July 25, 2023

Had a simple pre-order use case to be used headless through the Storefront API and it's working great so far. Didn't find documentation explaining how to do it (nor really searched it for to be honest), but it was super easy to set up. Will revisit this review once we are live if anything wrong happens (cause you guys are pushy in your dashboard to get reviews, had to do one early for my peace of mind ;))

DEV store
Canada
8 months using the app
June 9, 2023

Great product so far, it provided a fix for my solution. Even greater than that, I was having a little trouble with the setup, but the help staff was responsive and helped me sort it out really quickly. I look forward to the advancements that i am sure are soon to come :)

REZ - Great Taste with Benefits
United States
3 months using the app
Kaktus replied July 13, 2023

Thank you for your positive feedback! We're glad to hear that our product has provided a fix for your solution and that you're finding it great so far.

We greatly appreciate your kind words about our responsive help staff. We're glad that they were able to help you sort out the setup quickly.

If you have any further questions or need any assistance, please don't hesitate to reach out.

Best regards,
KaktusApp team.

Edited September 21, 2023

This is a really good app. Tech support is readily available when needed, though once you get the hang of it, you don't need tech support. I'm glad to support these people.

Hendrix Classics & Co
United States
8 months using the app
July 9, 2023

Really happy with this app. You dont need to customise it much, everything is there already, the best bit is the help. immediate answers and support. will definitely keep using this. Llubabva has been so helpful thank you

Känsla
United Kingdom
9 months using the app
Kaktus replied July 13, 2023

Thank you for your feedback! We're delighted to hear that you're really happy with our app. We strive to provide a comprehensive set of features and customization options to meet your needs, and we're glad that it's been a valuable tool for you.

We greatly appreciate your kind words about our support team, especially Llubava. We're grateful for your decision to continue using our app, and we'll be here to support your ongoing success.

Thank you for choosing our app and for your support!

Best regards,
KaktusApp team.

July 10, 2023

Just installed the app and was given some prompt and helpful assistance but I will have to review again to give a more insightful review as yet to see how it functions for my business.

Sian Jacobs
Ireland
9 months using the app
Kaktus replied July 13, 2023

Thank you for your feedback! We appreciate your initial impression and the prompt and helpful assistance you received during the installation process. We understand that you would like to further evaluate the app's functionality for your business before providing a more detailed review.

We encourage you to explore the app and its features thoroughly to see how it aligns with your specific needs. Should you have any questions or require further assistance along the way, please don't hesitate to reach out to our support team. We're here to help you and ensure a smooth experience.

We look forward to hearing your insights and feedback after you've had the opportunity to fully experience the app.

Thank you for choosing our app and for your support!

Best regards,
KaktusApp team.

August 23, 2023

I needed some help with the button and they were able to get it right in less than 5 minutes. I appreciate the help tremendously.

Cardciety
United States
9 months using the app
September 7, 2023

Wonderful customer service that helped us fix a small issue quickly. This app was easy to use and we were able to create a pre-order for some of our seasonal and holiday products. Highly recommend!

ENLIGHTEN CANDLES
United States
2 months using the app
October 10, 2023

Awesome at customer-support, asked for help and got it right away.
Thumbs UP

Kortkjelleren.no
Norway
4 months using the app
August 21, 2023

Nice and helpful support service! I had a problem showing the pre order system in my shop. Liubava helped me to fix it! Thank you!

REFULGENCE
France
5 months using the app