Reviews (589)

Overall rating
4.8
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting presale conversion rates and simplifying the pre-order process on Shopify. They appreciate its quick setup, user-friendly interface, and ability to handle complex customizations smoothly. The app integrates seamlessly with Shopify, enhancing reliability. Exceptional customer support, especially from team members like Anne, Dan, and Vitalii, is frequently praised for its responsiveness and helpfulness. Merchants value the app for its comprehensive features and adaptability to specific business needs.

March 30, 2023

Excelente servicio. Me han acompañado en todo el proceso para poder implementar la app satisfactoriamente en mi web.

Kavra de Formentera
Spain
Over 1 year using the app
Kaktus replied May 15, 2023

¡Gracias por tu excelente comentario sobre nuestro servicio! Nos complace saber que hemos sido de gran ayuda durante todo el proceso de implementación de la app en tu sitio web y que te hemos brindado un acompañamiento satisfactorio.

Si tienes alguna otra pregunta, necesitas más ayuda o tienes algún comentario adicional, no dudes en comunicarte con nosotros.

¡Gracias por elegir nuestra app y por tu apoyo!

Saludos cordiales,
El equipo de KaktusApp.

May 30, 2023

Great software, easy to use and set up. Would recommend! This is the ideal app if you don't want to miss out on sales if your inventory is empty due to some reasons.

RENO Antwerp
Belgium
Over 1 year using the app
Kaktus replied July 13, 2023

Thank you for your fantastic feedback! We're thrilled to hear that you find our software great, easy to use, and easy to set up.

We greatly appreciate your recommendation. It's great to know that our app is the ideal solution for preventing missed sales when your inventory is empty due to various reasons. We understand the importance of maximizing sales opportunities, and we're glad that our app has been helpful in that regard.

If you have any further questions or need any assistance, please don't hesitate to reach out.

Best regards,
KaktusApp team.

December 2, 2022

Leur SAV est très réactif ! Je recommande cette application pour ceux qui veulent utiliser les pré-commandes

MakeMyMask
France
Over 1 year using the app
Kaktus replied May 11, 2023

Nous vous remercions d'avoir partagé votre expérience positive avec KaktusApp ! Nous sommes ravis d'apprendre que notre service client était réactif et à la hauteur de vos attentes.

Nous sommes également heureux de savoir que vous recommandez notre application à ceux qui souhaitent utiliser les pré-commandes.

N'hésitez pas à nous contacter si vous avez des questions ou des préoccupations supplémentaires.

Cordialement,
L'équipe KaktusApp.

March 31, 2023

good product, chat was very helpful with the things i've asked to them. i will use it again for my shop

LOYALTY original
Italy
Over 1 year using the app
Kaktus replied May 15, 2023

Thank you for your feedback on our product! We're glad to hear that you found it to be good and that our chat support was helpful in addressing your inquiries. We strive to provide excellent customer service and assist our users in any way we can.

If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to support you and ensure your success.

Best regards,
KaktusApp team.

June 14, 2023

Liubava has helped me in every step in a fantastic way. He has been super helpful and the app is super cool! Download it!! :)))

Triumphonaturae
Italy
Over 1 year using the app
Kaktus replied July 13, 2023

Thank you for your fantastic feedback! We're thrilled to hear that Liubava provided you with excellent support and guided you through every step in a helpful manner.

We greatly appreciate your kind words about our app. We're delighted that you find it super cool and we encourage others to download it based on your positive experience.

If you have any further questions or need any assistance, please don't hesitate to reach out.

Best regards,
KaktusApp team.

April 26, 2023

Just changed over my preorders app to this one and its much easier to use! Also great assistance to make any customizations , Thank you!

MODDO
United States
Over 1 year using the app
Kaktus replied May 16, 2023

Thank you for choosing our app for your preorders and for sharing your feedback! We're thrilled to hear that you found our app much easier to use compared to your previous one.

We're also pleased to hear that our assistance in making customizations has been helpful. We're always here to support you and ensure that the app meets your specific needs.

If you have any further questions or need assistance in the future, please don't hesitate to reach out.

Best regards,
KaktusApp team.

June 26, 2023

Super useful all around, while these feature should come with Shopify the fact that this app is free and does all the work for you makes it a must have for any shop

New Ridge Home
United States
Over 1 year using the app
Kaktus replied July 13, 2023

Thank you for your feedback! We're glad to hear that you find our app super useful. We understand the value of the features it provides, and we're pleased that it meets your needs effectively.

If you have any further questions or need any assistance, please don't hesitate to reach out. We're here to ensure your continued success with our app.

Thank you for choosing our app and for your support!

Best regards,
KaktusApp team.

June 29, 2023

Snelle, duidelijke en juiste hulp. Jullie zijn zeer klantvriendelijk en beleefd. Fijne service, zeker een aanrader!

Twister Wear
Belgium
Over 1 year using the app
Kaktus replied July 13, 2023

Bedankt voor uw feedback! We zijn verheugd te horen dat u onze hulp als snel, duidelijk en correct heeft ervaren.

We zijn blij dat u onze service waardeert en ons aanbeveelt. Als u nog verdere vragen heeft of hulp nodig heeft, aarzel dan niet om contact met ons op te nemen. We zijn er om ervoor te zorgen dat u succesvol bent met onze app.

Bedankt dat u voor onze app heeft gekozen en voor uw steun!

Met vriendelijke groet,
KaktusApp-team

October 26, 2022

WOW?? Seriously - this was the most easiest installation and activation I had for some time. Needed to activate pre-orders as we are getting to the busy season and ran out of stock earlier than planned. Instantly found this app and got it running in minutes. I had a special request - support is there in minutes and helpful recommended

BLÆK - Specialty Instant Coffee
Germany
Over 1 year using the app
Kaktus replied May 11, 2023

Thank you for taking the time to share your positive experience with our app. We're thrilled to hear that our app was easy to install and activate, and that it was able to quickly meet your needs for activating pre-orders during your busy season.

We're also glad to know that our customer support team was able to assist you promptly and that their recommendations were helpful for your special request.

Зlease don't hesitate to reach out to us if you have any further feedback or suggestions.

Best regards,
KaktusApp team

February 2, 2023

So far, the setup has been easy (with the only limitation being that I couldn't select a Draft product to check the setup on). It seems to work well so far.

Bible Tales Online
Australia
Over 1 year using the app
Kaktus replied May 11, 2023

Thank you for taking the time to leave a review and share your feedback with us. We are glad to hear that the setup process has been easy for you, and that our app seems to be working well so far.

Thank you for choosing KaktusApp, and please do not hesitate to reach out to us if you have any further questions or concerns.

Best regards,
KaktusApp team.