Reviews (585)

Overall rating
4.8
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting presale conversion rates and simplifying the pre-order process on Shopify. They appreciate its quick setup, user-friendly interface, and ability to handle complex customizations smoothly. The app integrates seamlessly with Shopify, enhancing reliability. Exceptional customer support, especially from team members like Anne, Dan, and Vitalii, is frequently praised for its responsiveness and helpfulness. Merchants value the app for its comprehensive features and adaptability to specific business needs.

November 15, 2022

This app was very easy to integrate into my shopify store and use on my preorder products. I did chat with Adrian at the help desk for a super quick fix (products need to be out of stock first) on having the banner pop up on the website. Adrian was very helpful!

Sea Me Shine
United States
Over 1 year using the app
Kaktus replied May 11, 2023

Thank you for taking the time to provide us with your feedback! We are thrilled to hear that our app was very easy to integrate into your Shopify store and use on your preorder products. We are also glad to hear that Adrian from our help desk was able to provide a super quick fix and was very helpful in resolving the issue.

We appreciate your support and are always here to help if you have any questions or need further assistance.

Best regards,
KaktusApp team.

November 16, 2022

I had an issue with the CSS, and it was resolved quickly. You can't beat quick and responsive customer service.

PAGIRLSHOOPS
United States
Over 1 year using the app
Kaktus replied May 11, 2023

Thank you for taking the time to provide us with your feedback! We are glad to hear that we were able to quickly resolve the issue you had with the CSS and that our customer service team was quick and responsive in helping you.

We appreciate your support and are always here to help if you have any questions or need further assistance.

Best regards,
KaktusApp team.

March 30, 2023

Excelente servicio. Me han acompañado en todo el proceso para poder implementar la app satisfactoriamente en mi web.

Kavra de Formentera
Spain
Over 1 year using the app
Kaktus replied May 15, 2023

¡Gracias por tu excelente comentario sobre nuestro servicio! Nos complace saber que hemos sido de gran ayuda durante todo el proceso de implementación de la app en tu sitio web y que te hemos brindado un acompañamiento satisfactorio.

Si tienes alguna otra pregunta, necesitas más ayuda o tienes algún comentario adicional, no dudes en comunicarte con nosotros.

¡Gracias por elegir nuestra app y por tu apoyo!

Saludos cordiales,
El equipo de KaktusApp.

December 2, 2022

Leur SAV est très réactif ! Je recommande cette application pour ceux qui veulent utiliser les pré-commandes

MakeMyMask
France
Over 1 year using the app
Kaktus replied May 11, 2023

Nous vous remercions d'avoir partagé votre expérience positive avec KaktusApp ! Nous sommes ravis d'apprendre que notre service client était réactif et à la hauteur de vos attentes.

Nous sommes également heureux de savoir que vous recommandez notre application à ceux qui souhaitent utiliser les pré-commandes.

N'hésitez pas à nous contacter si vous avez des questions ou des préoccupations supplémentaires.

Cordialement,
L'équipe KaktusApp.

March 31, 2023

good product, chat was very helpful with the things i've asked to them. i will use it again for my shop

LOYALTY original
Italy
Over 1 year using the app
Kaktus replied May 15, 2023

Thank you for your feedback on our product! We're glad to hear that you found it to be good and that our chat support was helpful in addressing your inquiries. We strive to provide excellent customer service and assist our users in any way we can.

If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to support you and ensure your success.

Best regards,
KaktusApp team.

April 26, 2023

Just changed over my preorders app to this one and its much easier to use! Also great assistance to make any customizations , Thank you!

MODDO
United States
Over 1 year using the app
Kaktus replied May 16, 2023

Thank you for choosing our app for your preorders and for sharing your feedback! We're thrilled to hear that you found our app much easier to use compared to your previous one.

We're also pleased to hear that our assistance in making customizations has been helpful. We're always here to support you and ensure that the app meets your specific needs.

If you have any further questions or need assistance in the future, please don't hesitate to reach out.

Best regards,
KaktusApp team.

June 26, 2023

Super useful all around, while these feature should come with Shopify the fact that this app is free and does all the work for you makes it a must have for any shop

New Ridge Home
United States
Over 1 year using the app
Kaktus replied July 13, 2023

Thank you for your feedback! We're glad to hear that you find our app super useful. We understand the value of the features it provides, and we're pleased that it meets your needs effectively.

If you have any further questions or need any assistance, please don't hesitate to reach out. We're here to ensure your continued success with our app.

Thank you for choosing our app and for your support!

Best regards,
KaktusApp team.

October 26, 2022

WOW?? Seriously - this was the most easiest installation and activation I had for some time. Needed to activate pre-orders as we are getting to the busy season and ran out of stock earlier than planned. Instantly found this app and got it running in minutes. I had a special request - support is there in minutes and helpful recommended

BLÆK - Specialty Instant Coffee
Germany
Over 1 year using the app
Kaktus replied May 11, 2023

Thank you for taking the time to share your positive experience with our app. We're thrilled to hear that our app was easy to install and activate, and that it was able to quickly meet your needs for activating pre-orders during your busy season.

We're also glad to know that our customer support team was able to assist you promptly and that their recommendations were helpful for your special request.

Зlease don't hesitate to reach out to us if you have any further feedback or suggestions.

Best regards,
KaktusApp team

February 2, 2023

So far, the setup has been easy (with the only limitation being that I couldn't select a Draft product to check the setup on). It seems to work well so far.

Bible Tales Online
Australia
Over 1 year using the app
Kaktus replied May 11, 2023

Thank you for taking the time to leave a review and share your feedback with us. We are glad to hear that the setup process has been easy for you, and that our app seems to be working well so far.

Thank you for choosing KaktusApp, and please do not hesitate to reach out to us if you have any further questions or concerns.

Best regards,
KaktusApp team.

Edited May 19, 2023

100% recommended. Super customer service, instant reply. It's free and it's working great! Thanks for this great app.

Acrydis
Switzerland
Over 1 year using the app
Kaktus replied May 26, 2023

Thank you so much for your glowing recommendation! We're thrilled to hear that you had a positive experience with our customer service and that we were able to provide instant replies to your queries.

We're also delighted to know that our app is working great for you. If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to let us know.

Best regards,
KaktusApp team.