Reviews (586)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting presale conversion rates and simplifying the pre-order process on Shopify. They appreciate its quick setup, user-friendly interface, and ability to handle complex customizations smoothly. The app integrates seamlessly with Shopify, enhancing reliability. Exceptional customer support, especially from team members like Anne, Dan, and Vitalii, is frequently praised for its responsiveness and helpfulness. Merchants value the app for its comprehensive features and adaptability to specific business needs.
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Amazing product!!!! AND GREAT CUSTOMER SERVICE. It is very user friendly and you are easily able to set up preorders.
Good!Good!Good!Good!Good!Good!Good!Good!Good!Good!Good!Good!Good!Good!Good!Good!Good!Good!Good!Good!Good!
Thank you for your enthusiastic feedback! We're thrilled to hear that you're enjoying our app and that everything is working well for you.
Thank you for your support, and please don't hesitate to reach out if you have any further questions or comments.
Best regards,
KaktusApp team
Didnt work with my theme at first but support had made it work within 5 minutes. Great that its free too!
Thank you for sharing your feedback with us. We are sorry to hear that our app did not work with your theme initially, but we are pleased to hear that our support team was able to resolve the issue within 5 minutes.
Our team is always here to assist our users with any questions or concerns they may have, and we are glad to know that we were able to provide you with the support you needed.
We appreciate your positive feedback and are grateful for your trust in our app.
Best regards,
KaktusApp team.
App did exactly what I needed it to do. Alex was extremely helpful when I got stuck. Would definitely recommend.
Thank you for leaving us a positive review. We are thrilled to hear that our app did exactly what you needed it to do and that our support team, specifically Alex.
Thank you for recommending our app and please feel free to reach out to us if you have any further questions or concerns.
Best regards,
KaktusApp team.
I would recommend this app to Shopify shop owners. Wow their customer service is "on the ball" outstanding.
Thank you for your fantastic feedback! We're thrilled to hear that you would recommend our app to other Shopify shop owners. Word-of-mouth recommendations are incredibly valuable to us, and we're grateful for your support.
We greatly appreciate your kind words about our customer service. If you have any further questions or need any assistance, please don't hesitate to reach out.
Thank you for choosing our app and for your support!
Best regards,
KaktusApp team.
Works well and allowed me to set up and customise my PreOrders.
I had an issue with the display of the preorder in the cart but support was super helpful in fixing the issue. It all appears to work fine now.
Thank you for your feedback! We're delighted to hear that our app is working well for you and that it allowed you to set up and customize your preorders.
We apologize for the issue you encountered with the display of the preorder in the cart, but we're glad that our support team was able to assist you and resolve the issue promptly.
It's great to know that everything appears to be working fine now. If you have any further questions, need assistance, or have any feedback, please don't hesitate to reach out.
Best regards,
KaktusApp team.
It was super easy to configure the app and integrate it. Also, the customer support service is superb, we had a small issue and fixed it instantly.
Thank you for your fantastic feedback! We're thrilled to hear that configuring and integrating our app was super easy for you.
We greatly appreciate your kind words about our customer support service. We're glad that we were able to assist you and fix the small issue instantly.
If you have any further questions or need any assistance, please don't hesitate to reach out. Thank you for choosing our app and for your support!
Best regards,
KaktusApp team.
very helpful staff, perfect for my store when i wanted ot set up pre-order tshirts! Would highly recommend
Thank you for your positive feedback! We're delighted to hear that our staff has been very helpful to you and that our app has been a perfect fit for setting up pre-order in your store.
We greatly appreciate your recommendation. If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out.
Best regards,
KaktusApp team.
I had contacted help desk several times and I had great experience with help desk. My contact is Adrian. Thank you Adrian.
Thank you for leaving such a positive review about our customer support team and specifically, Adrian. We are glad to hear that your experience with our help desk was great and that Adrian was able to assist you in resolving any issues or questions that you had.
If you need any further assistance or have any other questions, please don't hesitate to reach out to us again. Thank you for choosing KaktusApp!
Best regards,
KaktusApp Team
This is a very easy to use app. The on-boarding process is smooth, easy to follow. Customer support is fast, nice and very helpful!
Thank you for your feedback! We're thrilled to hear that our app is very easy to use and that the onboarding process was smooth for you.
We're also delighted that you found our customer support fast, nice, and very helpful and we're glad to know that we could assist you effectively. If you have any further questions or need any more assistance, please don't hesitate to reach out.
Best regards,
KaktusApp team.