Reviews (589)

Overall rating
4.8
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting presale conversion rates and simplifying the pre-order process on Shopify. They appreciate its quick setup, user-friendly interface, and ability to handle complex customizations smoothly. The app integrates seamlessly with Shopify, enhancing reliability. Exceptional customer support, especially from team members like Anne, Dan, and Vitalii, is frequently praised for its responsiveness and helpfulness. Merchants value the app for its comprehensive features and adaptability to specific business needs.

Edited May 19, 2023

100% recommended. Super customer service, instant reply. It's free and it's working great! Thanks for this great app.

Acrydis
Switzerland
Over 1 year using the app
Kaktus replied May 26, 2023

Thank you so much for your glowing recommendation! We're thrilled to hear that you had a positive experience with our customer service and that we were able to provide instant replies to your queries.

We're also delighted to know that our app is working great for you. If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to let us know.

Best regards,
KaktusApp team.

Edited June 28, 2023

We have just installed, so haven't used the app as yet. However the set up was very easy. Vitalii was very helpful in guiding us through the parts we were unsure of, as well as answering all of our questions. Really looking forward to seeing this in action.

Z Game
United Kingdom
Over 1 year using the app
Kaktus replied July 13, 2023

Thank you for your feedback! We're glad to hear that you found the setup process of our app to be easy and that Vitalii provided helpful guidance and answered all of your questions.

If you have any further questions or need any assistance along the way, please don't hesitate to reach out. We're here to ensure your success and provide the support you need.

Thank you for choosing our app and for your support!

Best regards,
KaktusApp team.

Edited June 16, 2023

Simple app, it does the job.

Customer service was good and quick

it is free as the best part for the fundamental features

Brands Direct Online Pty Ltd
Australia
Over 1 year using the app
Kaktus replied May 26, 2023

Thank you for your wonderful feedback! We're delighted to hear that you had an amazing experience with our customer service and that our team was able to assist you effectively.

We're also glad to know that our app, while simple, was able to fulfill your needs.

If you have any more comments, suggestions, or if there's anything else we can assist you with, please don't hesitate to reach out.

Best regards,
KaktusApp team.

June 7, 2023

Everything was easy to follow. Ran into a little issue, but the support team was quick and responsive! They figured it out in a less than 5 minutes! Works great so far!

e-code-official
United States
Over 1 year using the app
Kaktus replied July 13, 2023

Thank you for your positive feedback! We're glad to hear that you found everything easy to follow with our app.

We greatly appreciate your kind words about our support team. If you have any further questions or need any assistance in the future, please don't hesitate to reach out.

Thank you for choosing our app and for your support!

Best regards,
KaktusApp team.

November 18, 2022

I received the assistance I needed to install the pre-order button and customized language. It has additional features, if you choose. Very pleased and it's free! As you know, these apps add up.

Anywear Sports
United States
Over 1 year using the app
Kaktus replied May 11, 2023

Thank you for taking the time to provide us with your feedback! We are glad to hear that our support team was able to assist you in installing the pre-order button and customizing the language to your liking. We are also happy to offer additional features to our users who choose to use them.

Please don't hesitate to reach out to us if you have any further questions or need assistance.

Best regards,
KaktusApp team.

May 8, 2023

Really amazing application, very easy to use and very practical to not lose any sale when you have out of stock products!

Dermadia
France
Over 1 year using the app
Kaktus replied May 16, 2023

Thank you so much for your wonderful feedback! We're thrilled to hear that you find our application really amazing and practical for managing out-of-stock products. We're delighted that you find our application easy to use.

If you have any further questions or need any assistance, please don't hesitate to reach out. Thank you for choosing our application, and we appreciate your positive review!

Best regards,
KaktusApp team.

August 25, 2023

Just great. I really love the customer service and how easy it works. It can be perfectly adjusted and individualized.

Erzherzog Johann Weine
Austria
About 1 year using the app
May 24, 2023

Love the quick response and great customer service! This app is very easy to use! Highly recommend!

Pink Haley
United States
About 1 year using the app
Kaktus replied May 26, 2023

Thank you for your positive feedback! We're delighted to hear that you love the quick response and great customer service provided by our team.

We're also thrilled to know that you find our app very easy to use. Thank you for recommending our app!

If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out.

Best regards,
KaktusApp team.

May 24, 2023

easy to setup, great customer service. nice no-code options, countdown timer a plus. does what i need it to do.

Relevation
United States
About 1 year using the app
Kaktus replied May 26, 2023

Thank you for your wonderful feedback! We're thrilled to hear that you found our app easy to set up and that it meets your needs.

We're also glad to know that you had a positive experience with our customer service. If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to let us know.

Thank you again for your kind words and for choosing our app.

Best regards,
KaktusApp team.

February 17, 2023

Its completely free and we got prompt reply & efficient help from Vitalii in setting up the pre-order. Strongly recommend this for start-ups.

TEE4HK
Hong Kong SAR
About 1 year using the app
Kaktus replied May 12, 2023

Thank you for sharing your positive experience with our app and customer support team! We are thrilled to hear that Vitalii was able to provide prompt and efficient help in setting up your pre-order.

Thank you again for choosing KaktusApp. We look forward to serving you and your business in the future.

Best regards,
KaktusApp team