Reviews (580)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting presale conversion rates and managing pre-orders effectively, essential for inventory and order fulfillment. They value its user-friendly interface and customization options, which simplify tailoring pre-order settings. The app's support for partial payments also aids in managing cash flow and securing customer commitments. Key highlights include responsive customer support via live chat, praised for quick issue resolution, and continuous updates that improve app stability and functionality.
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I would recommend this app to Shopify shop owners. Wow their customer service is "on the ball" outstanding.
Thank you for your fantastic feedback! We're thrilled to hear that you would recommend our app to other Shopify shop owners. Word-of-mouth recommendations are incredibly valuable to us, and we're grateful for your support.
We greatly appreciate your kind words about our customer service. If you have any further questions or need any assistance, please don't hesitate to reach out.
Thank you for choosing our app and for your support!
Best regards,
KaktusApp team.
Works well and allowed me to set up and customise my PreOrders.
I had an issue with the display of the preorder in the cart but support was super helpful in fixing the issue. It all appears to work fine now.
Thank you for your feedback! We're delighted to hear that our app is working well for you and that it allowed you to set up and customize your preorders.
We apologize for the issue you encountered with the display of the preorder in the cart, but we're glad that our support team was able to assist you and resolve the issue promptly.
It's great to know that everything appears to be working fine now. If you have any further questions, need assistance, or have any feedback, please don't hesitate to reach out.
Best regards,
KaktusApp team.
It was super easy to configure the app and integrate it. Also, the customer support service is superb, we had a small issue and fixed it instantly.
Thank you for your fantastic feedback! We're thrilled to hear that configuring and integrating our app was super easy for you.
We greatly appreciate your kind words about our customer support service. We're glad that we were able to assist you and fix the small issue instantly.
If you have any further questions or need any assistance, please don't hesitate to reach out. Thank you for choosing our app and for your support!
Best regards,
KaktusApp team.
very helpful staff, perfect for my store when i wanted ot set up pre-order tshirts! Would highly recommend
Thank you for your positive feedback! We're delighted to hear that our staff has been very helpful to you and that our app has been a perfect fit for setting up pre-order in your store.
We greatly appreciate your recommendation. If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out.
Best regards,
KaktusApp team.
I've only just started using this app but so far it works great and the customer service is very quick and helpful.
I had contacted help desk several times and I had great experience with help desk. My contact is Adrian. Thank you Adrian.
Thank you for leaving such a positive review about our customer support team and specifically, Adrian. We are glad to hear that your experience with our help desk was great and that Adrian was able to assist you in resolving any issues or questions that you had.
If you need any further assistance or have any other questions, please don't hesitate to reach out to us again. Thank you for choosing KaktusApp!
Best regards,
KaktusApp Team
This is a very easy to use app. The on-boarding process is smooth, easy to follow. Customer support is fast, nice and very helpful!
Thank you for your feedback! We're thrilled to hear that our app is very easy to use and that the onboarding process was smooth for you.
We're also delighted that you found our customer support fast, nice, and very helpful and we're glad to know that we could assist you effectively. If you have any further questions or need any more assistance, please don't hesitate to reach out.
Best regards,
KaktusApp team.
Charges you for all orders through your store, even if they didn't use the platform. 65 pre-orders cost us hundreds of dollars in usage fees.
Also, terrible support - passes blame back to Shopify when the pre-orders don't complete the second payment.
Awful app, awful people.
App con funzioni base abbastanza semplici, assistenza clienti sempre disponibili.
Ottima per la gestione occasionale di piccoli preordini.
Grazie per il tuo feedback! Siamo lieti di sapere che trovi la nostra app con funzioni base abbastanza semplici e che il nostro servizio di assistenza clienti sia sempre disponibile.
Se hai altre domande o hai bisogno di assistenza ulteriore, non esitare a contattarci.
Grazie per aver scelto la nostra app e per il tuo supporto!
Cordiali saluti,
Il team di KaktusApp.
The app works well and is easy to customize.
I had a conflict issue with another app but support was super quick to fix the issue.
Now everything works fine
Thank you for your feedback! We're glad to hear that our app is working well for you and that you find it easy to customize.
We apologize for the conflict issue you experienced with another app, but we're thrilled that our support team was quick to resolve it for you. We're delighted to know that everything is now working fine for you. If you have any further questions, need assistance, or have any feedback, please don't hesitate to reach out.
Best regards,
KaktusApp team.