Reviews (585)

Overall rating
4.8
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting presale conversion rates and simplifying the pre-order process on Shopify. They appreciate its quick setup, user-friendly interface, and ability to handle complex customizations smoothly. The app integrates seamlessly with Shopify, enhancing reliability. Exceptional customer support, especially from team members like Anne, Dan, and Vitalii, is frequently praised for its responsiveness and helpfulness. Merchants value the app for its comprehensive features and adaptability to specific business needs.

November 11, 2022

This app solved my issue of allowing my customers to preorder my products. It is easy to use and their Customer Service is very responsive and helpful.

Fashions by Gigi LLC
United States
12 months using the app
Kaktus replied May 11, 2023

Thank you for taking the time to provide us with your feedback! We are thrilled to hear that our app was able to solve your issue of allowing your customers to preorder your products, and that you found it easy to use. We are also glad to hear that our customer service team was responsive and helpful in providing assistance.

We appreciate your support and are always here to help if you have any questions or need further assistance.

Best regards,
KaktusApp team.

May 10, 2023

Das Team, macht einen sehr guten Job und sind sehr hilfsbereit, wenn man mal nicht weiter kommt. Toller Service! D⭐A⭐N⭐K⭐E

Hotti24
Germany
12 months using the app
Kaktus replied May 16, 2023

Vielen Dank für Ihr tolles Feedback! Es freut uns zu hören, dass unser Team sehr gute Arbeit leistet. Exzellenter Service ist uns sehr wichtig!

Wenn Sie weitere Fragen haben oder weitere Hilfe benötigen, zögern Sie bitte nicht, uns zu kontaktieren. Wir sind hier, um Ihnen weiterhin zu helfen und sicherzustellen, dass Sie mit unserer App zufrieden sind.

Vielen Dank, dass Sie unsere App nutzen, und wir freuen uns sehr über Ihre positive Bewertung!

Mit freundlichen Grüßen,
Ihr KaktusApp-Team.

October 4, 2023

Really smooth and easy to get setup. Using it for my store and impressed with the customizability

Paco's Nails
United States
12 months using the app
April 10, 2023

Awesome customer support, very patient and well versed with technicalities, awesome app overall! Recommended

PLOR
India
12 months using the app
Kaktus replied May 15, 2023

Thank you for your fantastic feedback! We're delighted to hear that you had an awesome experience with our customer support team. We're also thrilled to know that you find our app awesome overall.

If you have any further questions, need assistance, or have any feedback as you continue to use our app, please don't hesitate to reach out.

Best regards,
KaktusApp team.

November 3, 2023

I have a complex theme, but the support team skillfully adapted it to match my specific requirements and preferences. A very nice app.

BARBER FIRST
Italy
12 months using the app
April 25, 2023

great customer service setting it up. Integrates well. Just started but seems to be working as it should

BinClaw
Canada
12 months using the app
Kaktus replied May 16, 2023

Thank you for your feedback! We're thrilled to hear that you had a great experience with our customer service while setting up the app.

It's fantastic to know that the app integrates well with your requirements. We've designed it to seamlessly integrate and work efficiently, so we're glad it's meeting your expectations so far.

If you have any questions or need further assistance as you continue to use the app, please feel free to reach out.

Best regards,
KaktusApp team.

November 1, 2022

Very good service and an easy-to-use application for new shop owners like myself. Definitely recommend this!

ComfeeWorld
Sweden
12 months using the app
Kaktus replied May 11, 2023

Thank you for taking the time to provide us with your feedback! We are thrilled to hear that you had a very good experience with our service and found our application easy to use as a new shop owner. We appreciate your kind words and are delighted to hear that you would definitely recommend us.

Please do not hesitate to reach out to us if you have any questions or need further assistance. We are always here to help and provide you with the best experience possible.

Best regards,
KaktusApp team.

March 17, 2023

Simple and fuss-free interface - Andrian was very helpful and prompt in his responses to my questions which was much appreciated!

Bratpack Singapore
Singapore
12 months using the app
Kaktus replied May 12, 2023

Thank you for sharing your positive feedback with us. We strive to make our app as user-friendly as possible, and it's great to know that we are achieving that goal.

We are also delighted to hear that our customer service representative, Andrian, was helpful and prompt in responding to your questions.

Please do not hesitate to reach out to us if you have any further questions or require any assistance. We are always here to help.

Best regards,
KaktusApp team.

December 8, 2022

After poor experience with another app we found one. Pretty easy set up for someone who is not tech savvy. Very helpful team.

Castle Park Books
United States
12 months using the app
Kaktus replied May 11, 2023

Thank you for taking the time to share your positive experience with KaktusApp! We're glad to hear that you found our app easy to set up, especially if you're not tech-savvy.

We're also happy to hear that our team was able to provide you with helpful support.

Thank you for choosing KaktusApp! If you have any further questions or concerns, please don't hesitate to reach out to us.

Best regards,
KaktusApp team.

October 30, 2022

Very easy to use! Great tool for start up businesses. Products need to be active prior to set up of pre-order button. However, once active great tool.

Mylo Swim
Canada
12 months using the app
Kaktus replied May 11, 2023

Thank you for taking the time to provide us with your feedback! We are delighted to hear that our tool is very easy to use and has been helpful for your business.

We appreciate your support and hope to continue providing you with the best experience possible.

Best regards,
KaktusApp team.