Reviews (586)

Overall rating
4.8
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting presale conversion rates and simplifying the pre-order process on Shopify. They appreciate its quick setup, user-friendly interface, and ability to handle complex customizations smoothly. The app integrates seamlessly with Shopify, enhancing reliability. Exceptional customer support, especially from team members like Anne, Dan, and Vitalii, is frequently praised for its responsiveness and helpfulness. Merchants value the app for its comprehensive features and adaptability to specific business needs.

September 14, 2023

Great customer support!

ModdedZone
United States
10 months using the app
July 8, 2023

Great app - though the functionality should arguably be part of the Shopify experience - but it does what it says; there's a glitch (Shopify's fault apparently) that means you have to manually send each pre-order to fulfilment, which is a pain that I can live with while it's free, but something that would need to be resolved when the time comes to start charging.

But if you're looking for a free pre-order app to help manage out of stock items, then it's close to perfect.

10minuteworkshop
United Kingdom
10 months using the app
Kaktus replied July 13, 2023

Thank you for your feedback! We're glad to hear that you find our app great and that it does what it promises. Providing a reliable and functional experience is important to us, and we're pleased that we met your expectations in that regard.

If you have any further questions or need any assistance, please don't hesitate to reach out. We're here to ensure your continued success with our app and to provide the support you need.

Thank you for choosing our app and for your support!

Best regards,
KaktusApp team.

August 7, 2023

Excellent App, very easy to use, can not believe it's free! It considers a lot for users and we can customize more features.

Artigwall
Singapore
10 months using the app
July 19, 2023

Adorei o aplicativo e o suporte me atendeu na hora e me ajudou em tudo! Super recomendo! Vale a pena!

Lakes Beachwear
Mexico
10 months using the app
Kaktus replied July 21, 2023

Ficamos muito felizes em saber que você adorou o nosso aplicativo e que o nosso suporte foi útil e ágil em atendê-lo! Obrigado por nos recomendar e por compartilhar a sua experiência positiva.

Se precisar de qualquer ajuda adicional ou tiver alguma outra dúvida, não hesite em nos contatar.

Muito obrigado por escolher o nosso aplicativo, e esperamos que ele continue atendendo às suas necessidades de forma excelente!

Atenciosamente,
Equipe KaktusApp.

September 15, 2023

Simple à installer, fonctionne bien et service au top !

Lootbox
France
10 months using the app
January 12, 2023

Works well, Fast Support, easy to understand, exactly what I needed. intuitive, editable responses, good meterics

Simply Shoppin
United States
10 months using the app
Kaktus replied May 11, 2023

Thank you for taking the time to leave a positive review of our app! We're thrilled to hear that our app works well for your needs, and that you found our support team to be fast and helpful.

We're glad to hear that you found it easy to understand. We're also pleased to hear that our editable responses and metrics were useful for you.

Thank you for choosing KaktusApp, and please don't hesitate to reach out if you have any further questions or feedback. We're always here to help you!

Best regards,
KaktusApp team

September 10, 2023

I love the step-by-step instructions.

My Store
United States
10 months using the app
March 15, 2023

Easy to use and it is Free! I love that Kaktus has support services if you need help! All together good app to use for your store for pre-orders.

Niaras Niche Co.
United States
10 months using the app
Kaktus replied May 12, 2023

Thank you for sharing your positive feedback with us. We are thrilled to hear that you find our app easy to use.

We appreciate your recommendation and are grateful for your trust in our app. Please do not hesitate to reach out to us if you have any further questions or require any assistance. We are always here to help.

Thank you again for your support and positive feedback.

Best regards,
KaktusApp team.

September 11, 2023

Amazing customer service.

Radium Performance
Australia
10 months using the app
September 21, 2023

Been struggling setting up pre order for hours but got it in minutes after installing this app.

Crown Zero
United States
10 months using the app