Reviews (586)

Overall rating
4.8
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting presale conversion rates and simplifying the pre-order process on Shopify. They appreciate its quick setup, user-friendly interface, and ability to handle complex customizations smoothly. The app integrates seamlessly with Shopify, enhancing reliability. Exceptional customer support, especially from team members like Anne, Dan, and Vitalii, is frequently praised for its responsiveness and helpfulness. Merchants value the app for its comprehensive features and adaptability to specific business needs.

November 22, 2022

Customer service was great. My support person walked me through all my issues of misunderstanding. I would definitely recommend to others.

Al-Saadiq Banks
United States
10 months using the app
Kaktus replied May 11, 2023

Thank you for your feedback! We are glad to hear that our support team was able to provide you with excellent customer service and walk you through the app. We appreciate your recommendation to others and look forward to continuing to provide you with great service.

Please let us know if you have any further questions or concerns.

Best regards,
KaktusApp team.

January 4, 2023

Great app and their support are very fast and knowledgeable. The app is easy and straight forward, definitely would recommend.

Yawza Official
Egypt
10 months using the app
Kaktus replied May 11, 2023

Thank you for your positive feedback! We're thrilled to hear that you find our app great and that our support team was fast and knowledgeable in helping you.

We're also happy to hear that you found our app easy and straightforward to use.

Thank you for recommending our app, and please don't hesitate to reach out if you have any further questions or feedback.

Best regards,
KaktusApp team

Edited April 19, 2024

Great help via chat

Last Island
United States
10 months using the app
January 4, 2023

Atención al cliente rápida, amable y eficaz. La configuración de la oferta es muy sencilla e intuitiva.

Calistenia Eficiente
Spain
10 months using the app
Kaktus replied May 11, 2023

¡Gracias por sus comentarios! Nos complace saber que encontró nuestra atención al cliente rápida, amable y eficaz.

También nos alegra saber que encontró nuestra configuración de ofertas simple e intuitiva. Nos esforzamos por crear aplicaciones fáciles de usar y nos complace saber que nuestra aplicación cumplió con sus expectativas.

Le agradecemos por su apoyo y no dude en contactarnos si tiene alguna otra pregunta o comentario.

Saludos cordiales,
El equipo de KaktusApp

September 27, 2023

great!

AKIND
Sweden
10 months using the app
November 1, 2023

Super easy to use.

Scully~Jewellery
New Zealand
9 months using the app
January 16, 2023

GoodVery easy to use, there are many options that can be set, and you can also customize the settings
, the customer service responded in a timely manner

bxtribe
China
9 months using the app
Kaktus replied May 11, 2023

Thank you for taking the time to leave a positive review of our app! We're glad to hear that you found it very easy to use and that you appreciated the range of options available in the app.

We're also glad to hear that you had a positive experience with our customer service team. Thank you for choosing KaktusApp, and please don't hesitate to reach out if you have any further questions or feedback. We're always here to help you!

Best regards,
KaktusApp team

June 29, 2023

Fantastic service. App works as advertised. Nothing more required. Thank you for promoting what you promise.

Peter James Co.
United States
9 months using the app
Kaktus replied July 13, 2023

Thank you for your feedback! We're delighted to hear that you had a fantastic service experience with us and that our app works as advertised.

Your satisfaction is our priority, and we're grateful for your recognition of our efforts. If you ever have any questions or need further assistance, please don't hesitate to reach out.

Thank you for choosing our app and for your support!

Best regards,
KaktusApp team.

July 9, 2023

Really happy with this app. You dont need to customise it much, everything is there already, the best bit is the help. immediate answers and support. will definitely keep using this. Llubabva has been so helpful thank you

Känsla
United Kingdom
9 months using the app
Kaktus replied July 13, 2023

Thank you for your feedback! We're delighted to hear that you're really happy with our app. We strive to provide a comprehensive set of features and customization options to meet your needs, and we're glad that it's been a valuable tool for you.

We greatly appreciate your kind words about our support team, especially Llubava. We're grateful for your decision to continue using our app, and we'll be here to support your ongoing success.

Thank you for choosing our app and for your support!

Best regards,
KaktusApp team.

April 28, 2023

First off this is app is FREE!!!
As it is free what is better is their service. I am new to shopify and apps and when I needed help to setup preorder I was lucky to chat with LIUBAVA and she was patience and knowledgeable. Super great service for a FREE app. Can not beat the service.

Love the app 100%

eBike Haven
United States
9 months using the app
Kaktus replied May 16, 2023

Thank you so much for your fantastic feedback! We're thrilled to hear that you appreciate the fact that our app is free and that you find our service even better.

We're delighted to hear that Liubava was able to help you with setting up preorders. If you have any more questions or need further assistance, please don't hesitate to reach out.

Best regards,
KaktusApp team.