Reviews (580)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting presale conversion rates and managing pre-orders effectively, essential for inventory and order fulfillment. They value its user-friendly interface and customization options, which simplify tailoring pre-order settings. The app's support for partial payments also aids in managing cash flow and securing customer commitments. Key highlights include responsive customer support via live chat, praised for quick issue resolution, and continuous updates that improve app stability and functionality.

February 28, 2023

Customer Support is very responsive!! and they solve issues in timely manner! Great app especially given the cost, which is 0!

Altenew Partner Team
United States
8 months using the app
Kaktus replied May 12, 2023

Thank you for sharing your positive experience with our customer support team! We are glad to hear that our team was able to provide you with responsive support and timely issue resolution.

At KaktusApp, we are committed to providing our users with top-notch support and a high-quality app. We appreciate your business and look forward to continuing to serve you in the future.

Best regards,
KaktusApp team

Edited September 22, 2023

So easy to use! We were set up in minutes and the customer support is second to none. I had a query and Vitalli responded and fixed them immediately at 6pm on a Friday evening! I would highly recommend!

Luks Linen
United Kingdom
8 months using the app
Kaktus replied May 12, 2023

Thank you for sharing your positive experience with our app and customer support! We are thrilled to hear that you found our app easy to use and that our customer support team was able to promptly address and resolve any queries you had.

Thank you again for your kind words and for choosing KaktusApp. We appreciate your recommendation and look forward to serving you in the future.

Best regards,
KaktusApp team

December 12, 2022

Very easy to use app with great customer service. I was having issues with something and customer service were able to pinpoint the problem and fix it within minutes!

Jemi Salt
Australia
8 months using the app
Kaktus replied May 11, 2023

Thank you for sharing your positive experience with KaktusApp! We're glad to hear that you find our app easy to use, and that our customer service was able to promptly resolve the issue you were experiencing.

We're always here to help, so please don't hesitate to reach out to us if you have any further questions or concerns.

Thank you for choosing KaktusApp!

Best regards,
KaktusApp team.

July 25, 2023

Had a simple pre-order use case to be used headless through the Storefront API and it's working great so far. Didn't find documentation explaining how to do it (nor really searched it for to be honest), but it was super easy to set up. Will revisit this review once we are live if anything wrong happens (cause you guys are pushy in your dashboard to get reviews, had to do one early for my peace of mind ;))

DEV store
Canada
8 months using the app
June 20, 2023

helped me figure out an issue pretty quick. friendly and got it done.
theres nothing else to say. stop making there be so many characters.

Bluegrassbathboutique
United States
8 months using the app
Kaktus replied July 13, 2023

Thank you for your feedback! We're glad to hear that our team was able to help you quickly and in a friendly manner, resolving the issue you encountered. Providing efficient and friendly assistance is important to us, and we're pleased that we met your expectations.

If you have any further questions or need any assistance, please don't hesitate to reach out.

Thank you for choosing our app and for your support!

Best regards,
KaktusApp team.

August 5, 2023

Very easy to use. The app is easily integrated with the website and it quickly gives all the options to each situation.

Happy Feet
Portugal
8 months using the app
February 8, 2023

Great and quick service. Made it work within seconds. WIll recommend this app to others as well :):)

Numph DE
Denmark
8 months using the app
Kaktus replied May 12, 2023

Thank you for taking the time to share your positive experience with our app and service! We are delighted to hear that you found our team to be great and quick in resolving any issues you had, and that we were able to make the app work for you within seconds.

At KaktusApp, we are dedicated to providing our users with a seamless experience, and we appreciate your recommendation to others.

Thank you again for choosing KaktusApp. We look forward to serving you and your referrals in the future.

Best regards,
KaktusApp team

September 21, 2023

Simple to set up and wonderful responsive support!

Pouch Australia
Australia
7 months using the app
Edited September 13, 2023

I needed assistance with fixing my product listings and Help Rep (Vitalli) came online and got it resolved quickly. Thanks so much.

Etta Grove
United States
8 months using the app
Kaktus replied May 11, 2023

Thank you for sharing your positive experience with our app and support team! We are thrilled to hear that you received excellent customer service from Vitalli and that he was able to assist you until your questions were fully answered and your problem was resolved.

Please do not hesitate to reach out to us if you have any further questions or concerns. Thank you for choosing KaktusApp, and we look forward to serving you in the future.

Best regards,
KaktusApp team.

August 31, 2023

Andrian was of great help.
He answered all my questions and made it easy to achieve from my side that is self learning.
Thank you.

Roam Apparel
South Africa
7 months using the app