Reviews (586)

Overall rating
4.8
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting presale conversion rates and simplifying the pre-order process on Shopify. They appreciate its quick setup, user-friendly interface, and ability to handle complex customizations smoothly. The app integrates seamlessly with Shopify, enhancing reliability. Exceptional customer support, especially from team members like Anne, Dan, and Vitalii, is frequently praised for its responsiveness and helpfulness. Merchants value the app for its comprehensive features and adaptability to specific business needs.

November 9, 2022

Good app and has fast support!
Finally, I found a solution for an appropriate preorder button.
Thanks for the fast response!!

bolofresh
India
9 months using the app
Kaktus replied May 11, 2023

Thank you for taking the time to provide us with your feedback! We are thrilled to hear that you found our app to be good and that our support team provided fast assistance to you. We are glad to hear that our app was able to provide you with a solution for an appropriate pre-order button.

We appreciate your support and are always here to help if you have any questions or need further assistance.

Best regards,
KaktusApp team.

April 24, 2023

First off, this app is FREE. I've browsed so many preorder apps and they want to charge monthly AND an additional fee when you sell a preorder. I downloaded the Kaktus app and had an issue (on my part, not theirs) and customer service was so quick to help and respond. They helped customize a few things for me so my preorder button would work. I haven't fully used the app yet as far as receiving orders so I can't touch upon that however so far everything other than that is working and the dashboard/edit options are really easy to navigate/self-explanatory. If you have any questions or need help they are great to work with!

All Things Mama Designs
United States
9 months using the app
Kaktus replied May 16, 2023

Thank you for your amazing feedback! We're thrilled to hear that you appreciate the fact that our app is free, especially when compared to other pre-order apps.

We're glad our customer service was quick to assist you and respond to your needs. It's fantastic that they were able to help customize certain aspects for you, ensuring that your pre-order button functions properly. We hope that as you start using the app to receive orders, you'll continue to have a positive experience.

We're delighted to hear that you find our dashboard and editing options easy to navigate and self-explanatory.

If you have any questions in the future or need further assistance, please don't hesitate to reach out.

Best regards,
KaktusApp team.

January 18, 2023

Good App. Works well. It Does as expected. Support team is good too. Thanks.

Think AtoZ Ltd.
Ireland
8 months using the app
Kaktus replied May 11, 2023

Thank you for your kind words and positive feedback about our app! We are delighted to hear that our app is working well for you and meeting your expectations.

We are also thrilled to know that our support team was able to assist you effectively. If you ever have any questions or concerns, please do not hesitate to reach out to us.

Thank you for choosing our app and we look forward to serving you in the future.

Best regards,
KaktusApp team.

August 30, 2023

fast and easy to set up ! great for new store owners looking to increases revenue and keep customers happy

GYM LEGEND
United States
8 months using the app
Edited September 21, 2023

This is a really good app. Tech support is readily available when needed, though once you get the hang of it, you don't need tech support. I'm glad to support these people.

Hendrix Classics & Co
United States
8 months using the app
May 8, 2023

Buona app per quello che riguarda i preordini. Ottima assistenza e fantastica la possiblita' di scegliere e customizzare le varia icone.

Games4fans
Italy
8 months using the app
Kaktus replied May 16, 2023

Grazie per il tuo feedback positivo! Siamo lieti di sapere che la nostra app per i preordini abbia soddisfatto le tue aspettative.

Siamo anche lieti di sapere che hai trovato il nostro servizio di assistenza ottimo.

Se hai altre domande o hai bisogno di ulteriore assistenza, non esitare a contattarci. Siamo qui per supportarti e assicurarci che tu sia pienamente soddisfatto dell'app.

Grazie per aver scelto la nostra app e per il tuo feedback positivo!

Cordiali saluti,
Il team di KaktusApp.

May 5, 2023

A great app, does what it says on the tin! live chat support is great too - very helpful in resolving issues :)

dwdesignandprint.co.uk
United Kingdom
8 months using the app
Kaktus replied May 16, 2023

Thank you for your fantastic feedback! We're thrilled to hear that our app has lived up to your expectations and does exactly what it promises. Providing a reliable and effective solution is our top priority.

We're also glad to hear that our live chat support has been great and helpful in resolving any issues you encountered. If you have any more questions or need further assistance, please don't hesitate to reach out.

Thank you for your support!

Best regards,
KaktusApp team.

August 22, 2023

Quick and easy. It works exactly for what I needed it to and it is free. Also, the customer support was fast.

Skiing Fucks
United States
8 months using the app
August 14, 2023

Seriously excellent support from these guys... made tweaks, advised and modified the app for me live.
Give them a go guys, superb!!!

Talon Gear
United Kingdom
8 months using the app
May 24, 2023

excellent and very quick service, incredibly happy with the customization options available! blends in very nicely with my website

Greenbelt Coffee
Canada
8 months using the app
Kaktus replied May 26, 2023

Thank you for your feedback! We're thrilled to hear that you had an excellent experience with our service and that our team provided quick assistance.

We're also delighted to know that you are incredibly happy with the customization options available in our app.

If you have any more comments, suggestions, or if there's anything else we can assist you with, please don't hesitate to reach out. Thank you once again for your kind words and for choosing our app.

Best regards,
KaktusApp team.