Reviews (586)

Overall rating
4.8
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting presale conversion rates and simplifying the pre-order process on Shopify. They appreciate its quick setup, user-friendly interface, and ability to handle complex customizations smoothly. The app integrates seamlessly with Shopify, enhancing reliability. Exceptional customer support, especially from team members like Anne, Dan, and Vitalii, is frequently praised for its responsiveness and helpfulness. Merchants value the app for its comprehensive features and adaptability to specific business needs.

September 21, 2023

Simple to set up and wonderful responsive support!

Pouch Australia
Australia
7 months using the app
August 31, 2023

Andrian was of great help.
He answered all my questions and made it easy to achieve from my side that is self learning.
Thank you.

Roam Apparel
South Africa
7 months using the app
Edited March 27, 2023

Customer support is open Monday to Friday, so I recommend installing it on a weekday, unlike what I did. After exchanging a few screenshots, my issue was fixed; now, it looks and works out great! I highly recommend this app for your PRE-ORDER needs. Thank you!

Fine Art by Ane
United States
7 months using the app
Kaktus replied May 15, 2023

Thank you for sharing your feedback with us regarding our customer support availability and your experience with our app. We apologize for any inconvenience caused by the mismatched timing, but we're glad to hear that your issue was resolved satisfactorily.

We're delighted that our app now looks and works great for you, meeting your pre-order needs. Your recommendation means a lot to us, and we appreciate you taking the time to share your positive experience.

If you have any further questions, need assistance, or have any additional feedback, please don't hesitate to reach out.

Best regards,
KaktusApp team.

April 20, 2023

It's a basic extension but is very useful. It works well and the features are editable. The "Help Service" for the user it's always available and responsive.

BAI
Uruguay
7 months using the app
Kaktus replied May 15, 2023

Thank you for your feedback! We're glad to hear that you find our extension useful and that it works well for you. We're also pleased to know that you find the editable features valuable.

Additionally, we're thrilled that our Help Service is always available and responsive for you. If you have any further questions, need assistance, or have any feedback, please don't hesitate to reach out.

Best regards,
KaktusApp team.

December 23, 2022

Adrian and the team have been nothing but the best.
I didnt know how to set up pre order and i have tried 3 apps but they required coding here you set up the products u want then they do the coding half!

Joy Ride Bikes
United States
7 months using the app
Kaktus replied May 11, 2023

Thank you for your feedback! We are thrilled to hear that you found our app easy to use and that our team was able to assist you in setting up pre-orders without any coding required.

We strive to provide a seamless experience for our users and appreciate your recommendation.

Please don't hesitate to reach out if you need further assistance in the future.

Best regards,
KaktusApp team.

October 2, 2023

Per il momento funziona bene, installazione perfetta

Mutande Italiane™
Italy
7 months using the app
August 8, 2023

Just started using the app but so far It works like I want and have some cool features I might use later as my site grows

Old School U
United States
7 months using the app
December 7, 2022

Just installed the app, had some questions but Adrian was very helpful! Thanks for the quick help.

Yarn Story
India
7 months using the app
Kaktus replied May 11, 2023

Thank you for sharing your positive experience with KaktusApp! We're happy to hear that Adrian was able to assist you promptly and provide you with the help you needed.

Our team is always here to help with any questions or concerns you may have as you start using our app. We want to ensure that you have the best experience possible.

Thank you for choosing KaktusApp!

Best regards,
KaktusApp team.

September 14, 2023

Very easy to manage and if you have any questions the helpdesk replies very soon. thank you!

Aburacosmetics
Netherlands
7 months using the app
August 9, 2023

I have recently set up a website for my book and I was having some trouble setting up the PreOrder function. One of the agents, Liubava, really took the time to help me and I really appreciated it. Lovely service so far.

My Store
United Kingdom
6 months using the app