Reviews (585)

Overall rating
4.8
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting presale conversion rates and simplifying the pre-order process on Shopify. They appreciate its quick setup, user-friendly interface, and ability to handle complex customizations smoothly. The app integrates seamlessly with Shopify, enhancing reliability. Exceptional customer support, especially from team members like Anne, Dan, and Vitalii, is frequently praised for its responsiveness and helpfulness. Merchants value the app for its comprehensive features and adaptability to specific business needs.

April 28, 2023

First off this is app is FREE!!!
As it is free what is better is their service. I am new to shopify and apps and when I needed help to setup preorder I was lucky to chat with LIUBAVA and she was patience and knowledgeable. Super great service for a FREE app. Can not beat the service.

Love the app 100%

eBike Haven
United States
9 months using the app
Kaktus replied May 16, 2023

Thank you so much for your fantastic feedback! We're thrilled to hear that you appreciate the fact that our app is free and that you find our service even better.

We're delighted to hear that Liubava was able to help you with setting up preorders. If you have any more questions or need further assistance, please don't hesitate to reach out.

Best regards,
KaktusApp team.

February 17, 2023

fast customer support and free!
just tried on some products and had some questions but support was very quick.
still need to try a bit more but so far so good!

Kinetik Cycles
Canada
9 months using the app
Kaktus replied May 12, 2023

Thank you for sharing your positive experience with our app and customer support team! We are thrilled to hear that you found our support team quick to respond and that you appreciated our app being free.

Thank you for choosing KaktusApp. We look forward to continuing to serve you and your business.

Best regards,
KaktusApp team

September 19, 2023

Customer Service is fast and extremely helpful

KAYAMMAH
United States
9 months using the app
July 10, 2023

Just installed the app and was given some prompt and helpful assistance but I will have to review again to give a more insightful review as yet to see how it functions for my business.

Sian Jacobs
Ireland
9 months using the app
Kaktus replied July 13, 2023

Thank you for your feedback! We appreciate your initial impression and the prompt and helpful assistance you received during the installation process. We understand that you would like to further evaluate the app's functionality for your business before providing a more detailed review.

We encourage you to explore the app and its features thoroughly to see how it aligns with your specific needs. Should you have any questions or require further assistance along the way, please don't hesitate to reach out to our support team. We're here to help you and ensure a smooth experience.

We look forward to hearing your insights and feedback after you've had the opportunity to fully experience the app.

Thank you for choosing our app and for your support!

Best regards,
KaktusApp team.

September 12, 2023

El trato ha sido muy bueno , me contestaron todas las dudas que tenia sobre todo por la forma de pago en las pre-orden de pago parcial , muy resolutivos y rápidos en contestar y darme una solución .

Andromedas Japan
Spain
9 months using the app
December 13, 2022

Great customer service and response time. Looking forward to experimenting with this app. Thanks you!

CA$UAL LUXURIE$
United States
9 months using the app
Kaktus replied May 11, 2023

Thank you for your positive feedback and for choosing KaktusApp! We're thrilled to hear that you find our customer service great and that our response time was satisfactory.

We're also excited for you to experiment with our app and see how it can benefit your business. If you have any questions or concerns during your use of the app, please don't hesitate to reach out to us.

Thank you again for choosing KaktusApp!

Best regards,
KaktusApp team.

May 7, 2023

Really easy to start using! Got my first pre-order within 12 hours and it works seemlessly. Nice app!

Mary's Muffins Oakville
Canada
9 months using the app
Kaktus replied May 16, 2023

Thank you for your feedback! We're thrilled to hear that starting to use our app was really easy for you. We designed it with a user-friendly interface to ensure a seamless experience.

It's fantastic to know that you received your first pre-order within just 12 hours and that the app is working seamlessly for you.

If you have any further questions or need any assistance, please don't hesitate to reach out. We're here to support you and ensure your continued success with our app.

Thank you for choosing our app, and we appreciate your positive review!

Best regards,
KaktusApp team.

June 21, 2023

New to this app had some difficulty with first use etc...
customer service very helpful and fast!

AvaGrace
United States
9 months using the app
Kaktus replied July 13, 2023

Thank you for your feedback! We understand that getting started with a new app can sometimes be challenging, but we're glad that our customer service team was able to assist you promptly and provide helpful support.

If you have any further questions or need any assistance as you continue to use our app, please don't hesitate to reach out.

Thank you for choosing our app and for your support!

Best regards,
KaktusApp team.

March 7, 2023

perfect service, instant response
very good support,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

espressoarena
Cyprus
9 months using the app
Kaktus replied May 12, 2023

Thank you for taking the time to provide us with your feedback. We are thrilled to hear that you had a perfect experience with our service and that our response was instant.

Please do not hesitate to reach out to us if you have any further questions or require any assistance. We are always here to help.

Best regards,
KaktusApp team.

November 1, 2022

Very easy to use and really good service from support team!! Is easy and fast for pre-sale products

Cuna de Gea
Mexico
9 months using the app
Kaktus replied May 11, 2023

Thank you for taking the time to provide us with your feedback! We are thrilled to hear that you found our application very easy to use and that you received really good service from our support team.

We appreciate your support and are always here to help if you have any questions or need further assistance.

Best regards,
KaktusApp team.