Reviews (580)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting presale conversion rates and managing pre-orders effectively, essential for inventory and order fulfillment. They value its user-friendly interface and customization options, which simplify tailoring pre-order settings. The app's support for partial payments also aids in managing cash flow and securing customer commitments. Key highlights include responsive customer support via live chat, praised for quick issue resolution, and continuous updates that improve app stability and functionality.

May 14, 2023

I downloaded the app today and I am having a good experience so far. It is easy to use and I had good customer support from Liubava.

Curio
Kuwait
39 minutes using the app
Kaktus replied May 16, 2023

Thank you for your feedback! We're glad to hear that you had a good experience with our app so far. We designed it to be user-friendly and easy to use, and we're happy to know that it has met your expectations.

We're also delighted to hear that you had good customer support from Liubava. Providing excellent customer support is important to us, and we're glad that Liubava could assist you effectively.

If you have any further questions or need any more assistance, please don't hesitate to reach out. Thank you for choosing our app, and we appreciate your positive review!

Best regards,
KaktusApp team.

Edited March 17, 2023

Excellent customer service that helped me set this app up within 15 minutes. I highly recommend it and it has massively helped the workflow of my shop.

Audience Wonderland
United Kingdom
37 minutes using the app
Kaktus replied May 12, 2023

Thank you for sharing your positive feedback with us. We are thrilled to hear that you found our customer service team excellent and that they were able to help you set up our app within 15 minutes.

We are also pleased to hear that our app has helped to improve the workflow of your shop. We designed our app to be easy to use and efficient, and it's rewarding to hear that it's making a positive impact on your business.

Please do not hesitate to reach out to us if you have any further questions or require any assistance.

Best regards,
KaktusApp team.

January 5, 2023

Application très utile pour faire des précommandes sur produits. Personnel très professionnel et disponible très rapidement via le tchat. Je recommande.

Artisan du Cristal
France
37 minutes using the app
Kaktus replied May 11, 2023

Merci pour vos commentaires positifs! Nous sommes ravis d'apprendre que vous trouvez notre application très utile pour les précommandes de produits et que notre personnel est professionnel et disponible rapidement via le chat.

Nous vous remercions de votre recommandation et n'hésitez pas à nous contacter si vous avez d'autres questions ou commentaires.

Cordialement,
L'équipe de KaktusApp

March 28, 2023

I was really happy with the customer service! I had an issue and everything was resolved in few minute.

HouseofDekkor
United Kingdom
37 minutes using the app
Kaktus replied May 15, 2023

Thank you for sharing your positive experience with our customer service! We're delighted to hear that you were happy with the level of support you received.

If you ever have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!

Thank you for choosing our app and for your support.

Best regards,
KaktusApp team.

Edited June 8, 2023

Works great! Support was very quick to respond and help resolve any issues and get it up and running.

Nerd Haven Games
Canada
37 minutes using the app
Kaktus replied July 13, 2023

Thank you for your positive feedback! We're thrilled to hear that our app works great for you.

We greatly appreciate your kind words about our support team. Delivering quick and helpful assistance is a top priority for us, and we're glad that we were able to promptly respond, resolve any issues, and get everything up and running smoothly for you.

If you have any further questions or need any assistance, please don't hesitate to reach out.

Best regards,
KaktusApp team.

March 28, 2023

would recommend this app. does the job and it's free! customer service team is extremely helpful. really appreciate the prompt response - they are able to solve my issue within minutes!

psyndrome
Malaysia
36 minutes using the app
Kaktus replied May 15, 2023

Thank you for your glowing recommendation of our app! We're thrilled to hear that it has been able to meet your needs effectively.

We're also delighted to hear that our customer service team has been extremely helpful and provided prompt responses.

If you ever have any further questions, need assistance, or have any feedback, please don't hesitate to reach out. We're here to support you and ensure your continued success with our app.

Best regards,
KaktusApp team.

June 15, 2023

Super very cool app. I enjoy using it, I also increased my sales with this app. I recommend for use.

iam
Ukraine
36 minutes using the app
Kaktus replied July 13, 2023

Thank you for your fantastic feedback! We're thrilled to hear that you find our app super cool and that you've been enjoying using it. It's great to know that you've also seen an increase in your sales with the help of our app.

We greatly appreciate your recommendation for others to use our app. Word-of-mouth recommendations are incredibly valuable to us, and we're grateful for your support and trust in our app.

If you have any further questions or need any assistance, please don't hesitate to reach out. Thank you for choosing our app and for your support!

Best regards,
KaktusApp team.

October 2, 2023

It worked perfectly for me!

Ofner Americas
United States
35 minutes using the app
January 17, 2023

Great service and quick support. Absolutely recommended for those who want to add the pre-order button on the product page.

GIOCHI STELLARI
Switzerland
35 minutes using the app
Kaktus replied May 11, 2023

Thank you for your positive feedback about our app and customer service. We're thrilled to hear that you had a great experience with us and that our support team was able to provide you with quick and helpful assistance.

Thank you for choosing KaktusApp, and please don't hesitate to contact us if you have any further questions or concerns.

Best regards,
KaktusApp team

November 16, 2022

We used this app for pre-orders and found it simpler and faster then a few other apps out there. Customer service was quick and fixed a early problem we had as well.

IHRC Bookshop
United Kingdom
33 minutes using the app
Kaktus replied May 11, 2023

Thank you for taking the time to provide us with your feedback! We are thrilled to hear that you found our app simpler and faster than other apps and that our customer service team was quick in fixing an early problem you had.

We appreciate your support and are always here to help if you have any questions or need further assistance.

Best regards,
KaktusApp team.