Reviews (585)

Overall rating
4.8
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting presale conversion rates and simplifying the pre-order process on Shopify. They appreciate its quick setup, user-friendly interface, and ability to handle complex customizations smoothly. The app integrates seamlessly with Shopify, enhancing reliability. Exceptional customer support, especially from team members like Anne, Dan, and Vitalii, is frequently praised for its responsiveness and helpfulness. Merchants value the app for its comprehensive features and adaptability to specific business needs.

August 19, 2023

Just does the job, easy customizations and very intuitive interface to add plenty of options, I like the tracking dashboard as well.

Oneeleven Cosmetics
United Arab Emirates
19 minutes using the app
August 11, 2023

I had some issues getting set up, live chat was very responsive and helpful. Were able to help me modify the design and get it set up.

Glitch Magic
United States
17 minutes using the app
January 3, 2023

It's quite simple to use and also very easy to set up. I got what I wanted with a free app. What else do you need?

nowirelight
Canada
16 minutes using the app
Kaktus replied May 11, 2023

Thank you for your feedback! We're glad to hear that you found our app simple to use and easy to set up. At KaktusApp, we strive to create apps that are accessible to everyone, regardless of their technical expertise.

We appreciate your support, and please don't hesitate to reach out if you have any further questions or feedback.

Best regards,
KaktusApp team

December 13, 2022

Super fast support and great working app! Will put it to test now! Thank you for fixing the initial issue I had so promptly.

Tirma UK
United Kingdom
16 minutes using the app
Kaktus replied May 11, 2023

Thank you for sharing your positive experience with KaktusApp! We're glad to hear that our support team was able to promptly fix the issue you had and that you find our app great and fast working.

If you have any further questions or concerns, please don't hesitate to reach out to us. Thank you for choosing KaktusApp!

Best regards,
KaktusApp team.

August 26, 2023

This was so easy to use, and free! Thank you so much. The set up wizard was so straightforward, and I was guided every step of the way.

Easy Eating Solutions
Australia
13 minutes using the app
April 27, 2023

Sehr gute App. Kann man echt leicht bedienen und verändern. Außerdem ist das Dashboard extrem einfach.

Maria Lenses Original
Germany
13 minutes using the app
Kaktus replied May 16, 2023

Vielen Dank für Ihr tolles Feedback! Wir freuen uns zu hören, dass Sie unsere App als sehr gut empfinden. Wir haben sie so entwickelt, dass sie einfach zu bedienen und anzupassen ist. Es ist großartig zu wissen, dass Sie die Benutzerfreundlichkeit schätzen.

Wenn Sie weitere Fragen haben oder in Zukunft Unterstützung benötigen, zögern Sie nicht, uns zu kontaktieren.

Vielen Dank noch einmal für Ihre positive Bewertung und Unterstützung!

Herzliche Grüße,
Das KaktusApp-Team.

May 30, 2023

Great software, easy to use and set up. Would recommend! This is the ideal app if you don't want to miss out on sales if your inventory is empty due to some reasons.

RENO Antwerp
Belgium
13 minutes using the app
Kaktus replied July 13, 2023

Thank you for your fantastic feedback! We're thrilled to hear that you find our software great, easy to use, and easy to set up.

We greatly appreciate your recommendation. It's great to know that our app is the ideal solution for preventing missed sales when your inventory is empty due to various reasons. We understand the importance of maximizing sales opportunities, and we're glad that our app has been helpful in that regard.

If you have any further questions or need any assistance, please don't hesitate to reach out.

Best regards,
KaktusApp team.

September 26, 2023

Was trying out new pre-order apps and we ended up going live with this one - it was easy set up and had a fast loading time on our store.

Just when I went to announce on our social media, we did a double check and suddenly the widget was gone from the product page and the app was experiencing a server error - could not even open the app. Decided to give it some time and tried it again. Server came back maybe 20 minutes later and we went live. About two hours later we were notified by a customer trying to check out that the widget was gone and there was not an option to preorder and we saw that the server was done again. Bad first impression and definitely upsetting. We had to uninstall the same night and find an alternative so we wouldn't lose sales :/

BLK & Company
United States
About 4 hours using the app
February 25, 2023

Until now easy setup and does what it should do. No contact to support or team because there were no problems until now.

Kartenzimmer
Germany
6 minutes using the app
Kaktus replied May 12, 2023

Thank you for sharing your positive experience with the app so far! We are glad to hear that the setup process was easy for you and that the app is working well for your needs.

If you ever encounter any issues or have any questions, don't hesitate to reach out to our support team for assistance.

Best regards,
KaktusApp team.

July 25, 2023

I been using the app just for a day but everything works perfect. I had a small issue with the Pre Sale button but I chatted with Vitalii and he resolved all my questions and issues very fast. The only thing that is and issue for me, is that there is no option to not sell when the products run out of stock and I have diferent limits to each variation, but it is manageable. Over all is a great app!

Limonada
Chile
About 3 hours using the app