Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing pre-orders, especially for new businesses. They appreciate its user-friendly interface, easy setup, and the option to allow pre-orders for out-of-stock items. Despite being free, it offers impressive functionality. Its live chat feature for immediate assistance is a standout. The support team is often praised for their quick responses, efficient problem-solving, and adaptability to specific needs.

July 9, 2023

Really happy with this app. You dont need to customise it much, everything is there already, the best bit is the help. immediate answers and support. will definitely keep using this. Llubabva has been so helpful thank you

Känsla
United Kingdom
9 months using the app
Kaktus replied July 13, 2023

Thank you for your feedback! We're delighted to hear that you're really happy with our app. We strive to provide a comprehensive set of features and customization options to meet your needs, and we're glad that it's been a valuable tool for you.

We greatly appreciate your kind words about our support team, especially Llubava. We're grateful for your decision to continue using our app, and we'll be here to support your ongoing success.

Thank you for choosing our app and for your support!

Best regards,
KaktusApp team.

July 10, 2023

Just installed the app and was given some prompt and helpful assistance but I will have to review again to give a more insightful review as yet to see how it functions for my business.

Sian Jacobs
Ireland
9 months using the app
Kaktus replied July 13, 2023

Thank you for your feedback! We appreciate your initial impression and the prompt and helpful assistance you received during the installation process. We understand that you would like to further evaluate the app's functionality for your business before providing a more detailed review.

We encourage you to explore the app and its features thoroughly to see how it aligns with your specific needs. Should you have any questions or require further assistance along the way, please don't hesitate to reach out to our support team. We're here to help you and ensure a smooth experience.

We look forward to hearing your insights and feedback after you've had the opportunity to fully experience the app.

Thank you for choosing our app and for your support!

Best regards,
KaktusApp team.

August 23, 2023

I needed some help with the button and they were able to get it right in less than 5 minutes. I appreciate the help tremendously.

Cardciety
United States
9 months using the app
September 7, 2023

Wonderful customer service that helped us fix a small issue quickly. This app was easy to use and we were able to create a pre-order for some of our seasonal and holiday products. Highly recommend!

ENLIGHTEN CANDLES
United States
2 months using the app
October 10, 2023

Awesome at customer-support, asked for help and got it right away.
Thumbs UP

Kortkjelleren.no
Norway
4 months using the app
August 21, 2023

Nice and helpful support service! I had a problem showing the pre order system in my shop. Liubava helped me to fix it! Thank you!

REFULGENCE
France
5 months using the app
Edited June 21, 2023

Amazing for a free app!
Great to be able to select which products and variants you want to be available for Pre-order.
It wasn't showing up on the site, but that was me not enabling it on the theme side.
I chatted to Andrian on the in-app chat and he was super quick to assist me and also made a custom css change to the widget for me.

Really appreciate this great app!

Born Primitive - Middle East
Kuwait
4 months using the app
Kaktus replied July 13, 2023

Thank you for your wonderful feedback! We're glad that you appreciate the ability to select specific products and variants for pre-order. Offering flexibility and customization options is important to us, and we're pleased that it aligns with your needs.

We're glad that Andrian was able to assist you promptly and make the necessary CSS change to the widget for you.

Thank you for your kind words and appreciation. If you have any further questions or need any assistance, please don't hesitate to reach out.

Best regards,
KaktusApp team.

September 14, 2023

Awesome app so far. My business is just getting started and I wanted to implement pre-orders. Needed a little assistance with my store's back-end to get it working properly, and Vitalii with Kaktus helped me out. I'll provide an update on its progress as I plan to use pre-orders for each launch to cut back on supply cost.

Sparks on the Ave
United States
15 days using the app
September 13, 2023

I've tried several preorder apps and this by far has the best UI/UX experience. Very helpful staff and quick at responding. Awesome app! Thanks!

DearElaineco
United States
3 months using the app
November 10, 2023

The chat person was very helpful in designing everything. Very Satisfied!

Par Divus
United States
5 months using the app