Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its automation of eCommerce merchandising, notably automatic sorting of collections based on parameters like best selling, most reviewed, and most viewed. They value the customizable sorting preferences, product exclusion, and promotion of new items. The user-friendly interface, easy installation, and robust functionality are also praised. Merchants report improved conversion rates and increased sales, especially for less popular products. The real-time sorting capability and frequent updates keep collections well-organized. The customer service is commended for its responsiveness and support. The app is ideal for Shopify store owners with at least 100 SKUs.

January 11, 2024

Kimonix has definitely changed the game on how we sort our collections! What used to take our team hours is now done in minutes with the automated collection sorting. We love being able to consult the analytics in the app which has allowed us to create a more in-depth collection strategy.
We are very grateful to the Kimonix team and all the support they have provided. They are quick to respond and have truly taken an interest in making sure we are set up for success.

TeeTurtle
United States
4 months using the app
Edited October 6, 2022

UPDATE: Increasing to 4 stars as the devs reached out to answer questions. ORIGINAL REVIEW: I think the app has potential and is useful. However, I knocked three stars off for the following reasons. The first one is the price. The Basic plan, which only lets you sort five collections, and pretty much that's it, is $44 a month for us. Sortimize (another app to sort collections similarly) is $19 and does not limit the number of collections you can sort. Charging based on order number is no good. I could be selling $5 items and have tons of orders, and this app would be extremely expensive to use. This does not mean my revenue is through the roof, and I would be comfortable with the app price. It just means I have many orders. Second, I found the help center basic and lacking. I want to understand what personalized emails are. What's an AI collection, the value, and how is it set up, etc.? Couldn't find it. Third, you need to be on the starter plan (the second you can choose from the bottom) to have some good features (the Basic is quite basic). Fourth, if you optimize your website for SEO and use canonical URLs, the app won't be able to track analytics. This is probably the biggest con for me. I communicated with the devs, and they told me this is how it is. So if you follow Google's best practices and consolidate duplicate URLs, you need to be aware you won't be able to track analytics of your collections (https://developers.google.com/search/docs/crawling-indexing/consolidate-duplicate-urls#why-it-matters). All in all, I think it is a great app. Still, the high price compared to competitors, the lack of documentation (they could also add some strategies to test), and the analytics limitation could be better. I hope they can add more features to the lower-tier plans and re-work the price to make it more accessible to small merchants.

Canvas by Numbers
Spain
Kimonix replied October 6, 2022

Thank you for the elaborated feedback! We will take everything into consideration.
We have replied to you with all the answers and offered you an onboarding call multiple time (as we do to all of our customers), but no response yet.
Regarding the price, the basic plan has advanced options as well - you can both create and sort collections using highly advanced parameters, use segmented collections and access advanced analytics (this is why it is more expensive than other apps you mentioned. Compared to our real competitors we are rather cheap).
Regarding the SEO issue, that was modified and now you can use full analytics, even if you optimize your website for SEO and use canonical URLs.
Looking forward to talk to you and go over everything together.
Cheers:)

January 22, 2024

Marika
United States
10 months using the app