Overall rating
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to add custom options and more variants to product pages, especially for businesses requiring extensive customization. It integrates well with various themes and apps, and offers a live preview feature. Many commend the quick and effective customer service. Despite being free, it includes premium features, providing significant value to small businesses. It's recognized for gathering specific customer information during order placement and enabling unique pricing for each variant, boosting sales for some merchants.

November 13, 2023

The app is easy to use, and I liked how it works. The support team was also really good. They answered my questions quickly and explained things well. You can tell they care about making customers happy. I definitely recommend it!

Bedu Atelier
4 months using the app
October 22, 2023

Very good app. Plenty of customisations and options available, does all you may ever need for your product options, including conditional logic. Wonderful support is there if you need any help with the set up. Highly recommended.

Dog Nation
7 months using the app
October 26, 2023

I needed to make simple color swatches for one product that has many variants.
I wanted the variants to have only color and circle - I didn't know how to deal with that, so I contacted support and they gave me advice in about five minutes and it was resolved.
Fast communication and functions exactly according to my needs. I am extremely satisfied :-)
Thank you very much and I recommend all ten. Keep up!

3 months using the app
October 3, 2023

Very happy about this app. It does exactly what is described, and more...
When I needed the support, they answered very quickly with the right solution. Furthermore, if you don't need advanced features, it's free. Good job.

3 months using the app
September 8, 2023

Works really well, have set up various option templates. very impressed with their customer service. does exactly what i needed the app to do.

Hong Kong SAR
10 months using the app
September 22, 2023

Had some trouble getting it set up but their customer service was VERY quick to respond (even at 10pm at night on a Friday)! Now that we have everything set up its running very smoothly.

Honey Designs
United States
3 months using the app
September 14, 2023

Excellent service, this app works best to create all types of variations and customer support is just mind-blowing, quick reply and willingness to help is just exceptional.
Thanks again.

Gem of Jewel
Over 1 year using the app
September 18, 2023

Use this on 2 stores, always have some problems with it. Randomly an option stop working, and my customers are unable to purchase. Only the last week spent £500 on advertising, and my customers were unable to purchase, because an option did not work. Took us 1 week to realise why we don't have a single sale. You guys need to take business more siriously, because it happened to 2 of my stores already. We Business owners can not afford to loose a single penny because of an app. Choose a more expensive but better app guys.

GreetReels - Unique Gift Ideas
United Kingdom
6 months using the app
Best replied September 19, 2023


Sorry for causing trouble to you.
We tested your store and found no problems as you mentioned.
Can you send me some screenshots of the wrong order?
Can you send me your test video?
I think this will help us check and resolve this issue

I have sent our test video to your email "support@greetreels.com", please check it

You can contact us at "best-option@foxmail.com"

Best wishes

King app

September 20, 2023

I'm amazed by the app's incredible power, and what's even more astonishing is that it's available for free. This app provides everything I desired and the customer service is exceptional. Highly recommend.

March 17
Hong Kong SAR
Over 1 year using the app
November 6, 2023

Great app! It is easy to use and set up. This app offers multiple ways to display your options. If you like to see options "just so", this is the app is perfect for you. I did contact support as I did not know how to configure one setting and they responded in a few hours and the solution they provided resolved my issue on the first try.

United States
6 days using the app