Klaviyo: Email Marketing & SMS

Klaviyo: Email Marketing & SMS

Free plan available. Additional charges may apply.
Rating (3.9)
Reviews
Developer

Highlights

Popular with businesses like yours
  • Based in United States
Built for your business
  • Works with the latest themes

About this app

Launched

September 20, 2012

Languages

English

Works with

Shopify Flow, Facebook Advertising, Recharge, Swell Rewards, Smile.io, Aftership, Typeform

Power smarter digital relationships with intelligent marketing automation fueled by all of your data

Forget ineffective batch and blasting. Klaviyo helps merchants centralize their data from 300+ integrations and make it instantly usable in targeted, personalized, and automated marketing across email, SMS, forms, mobile push, and reviews—all from one log-in. No need to start from scratch - multiple template libraries for email, SMS, forms, reviews, campaigns, automations, and reports are ready to customize at sign-up so you can focus on growing your business.

Forget ineffective batch and blasting. Klaviyo helps merchants centralize their data from 300+ integrations and make it instantly usable in targeted, personalized, and automated marketing across email, SMS, forms, mobile push, and reviews—all from one log-in. No need to start from scratch - multiple template libraries for email, SMS, forms, reviews, campaigns, automations, and reports are ready to customize at sign-up so you can focus on growing your business. more
  • Unify data from Shopify and other apps – web activity, tags, catalog, coupons
  • Create segments using historical and real-time behaviors for better targeting
  • Build coupon codes for automated flows and campaigns for easier tracking
  • Built-in templates like Welcome, Back in Stock, Browse Abandon, and Price Drop
  • Get real-time revenue data per automation, campaign, segment, and channel

Pricing

External charges may be billed by Klaviyo separately from your Shopify invoice. Learn more

Free

Free to install

Free to install. Email free forever for up to 500 contacts. SMS free for up to 150 SMS/MMS credits.

  • Sync Shopify data–tags, catalog, coupons
  • Templates for Email/SMS
  • Forms & push notifications
  • Segmentation & personalization
  • A/B testing
  • +more

Email

$30/month

501-1,000 contacts. Upgrade as you grow.

  • All free features
  • No contracts or lock ins, cancel anytime
  • 24/7 email and 24/5 chat support

SMS

$15/month

Up to 1250 SMS/MMS credits. Upgrade as you grow.

  • Library of multi-channel automated flows
  • 2-way conversations
  • Customizable reports and attribution
  • SMS opt-in forms

Free

Free to install

Free to install. Email free forever for up to 500 contacts. SMS free for up to 150 SMS/MMS credits.

  • Sync Shopify data–tags, catalog, coupons
  • Templates for Email/SMS
  • Forms & push notifications
  • Segmentation & personalization
  • A/B testing
  • +more

Email

$30/month

501-1,000 contacts. Upgrade as you grow.

  • All free features
  • No contracts or lock ins, cancel anytime
  • 24/7 email and 24/5 chat support

SMS

$15/month

Up to 1250 SMS/MMS credits. Upgrade as you grow.

  • Library of multi-channel automated flows
  • 2-way conversations
  • Customizable reports and attribution
  • SMS opt-in forms

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

1,805 reviews

Overall rating
3.9
Counts per rating level
  • 72% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 15% of ratings are 1 stars
November 26, 2023

Klaviyo is always quick to respond to any of my questions....even today which is Sunday evening after Thanksgiving! They are detailed in their analysis and do a lot of back research to make sure they are providing the best solution to the problem.

Ayesha Mayadas
United States
Over 3 years using the app
November 14, 2023

Klaviyo is by far, the best email marketing platform in the market. It's very easy to set up on Shopify and is the best to set up campaigns and flows. The email builder works great as well as the list and dynamic segments. Definitely, 100% recommended.

EZON México Cerraduras Inteligentes
Mexico
Almost 2 years using the app
November 17, 2023

Easy to use, effective, and priced well! We prefer the email tools in Klaviyo over SMS, but overall, great solution for any company.

JoyJolt
United States
Almost 4 years using the app
November 24, 2023

I don't need all the complications that come with a full CRM app. Klaviyo is fantastic as an email marketing app. Our life has become much simpler and easier with Klaviyo. I highly recommend giving Klaviyo a chance to see what it can do for your business.

Cascadian Water
United States
Over 1 year using the app
October 12, 2023

Customer service poor.

After months of use, account suspended with no notification as to why. At least 5 days later and we're still waiting on indication despite website stating 24-48 hours for reviews to be conducted. Multiple attempts made to lodge a ticket and, only after trial and error experimenting with drop down menus, were able to succeed (Klaviyo has no option to contact support direct via email). During this time, two email enquiries also made to sales email address with no response yet received.

Otherwise a great tool, but as a business heavily reliant on email marketing, the automated bot responses in place of actual support is crippling.

For what is a professional tool that charges accordingly, professional level support and clarification should be expected.

Mach 5
Australia
About 4 years using the app

About this app

Launched

September 20, 2012

Languages

English

Works with

Shopify Flow, Facebook Advertising, Recharge, Swell Rewards, Smile.io, Aftership, Typeform

Built by Klaviyo

About Klaviyo

3.9 average rating

11 years building apps for the Shopify App Store

225 Franklin St, Floor 10, Boston, MA, 02110, US

Support

Send a message

support@klaviyo.com

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