Klaviyo: Email Marketing & SMS

Klaviyo: Email Marketing & SMS

Free plan available
Rating (4.1)
Reviews
Developer

Highlights

Popular with businesses like yours
  • Based in United States
Built for your business
  • Works with the latest themes

About this app

Launched

September 20, 2012

Languages

English

Works with

Shopify Flow, Facebook Advertising, Recharge, Swell Rewards, Smile.io, Aftership, Typeform

Grow faster and more efficiently with email, sms, reviews and more. Powered by your customer data.

Go beyond the basics with highly targeted, personalized emails and texts that drive sales for your store and power smarter digital relationships. Easily centralize your data from 300+ integrations and use it instantly to connect seamlessly with customers across all of your channels. Start fast and continually improve with built in AI tools, proven email & automation templates, peer benchmarks, and on-demand and live assistance. All with a single login.

Go beyond the basics with highly targeted, personalized emails and texts that drive sales for your store and power smarter digital relationships. Easily centralize your data from 300+ integrations and use it instantly to connect seamlessly with customers across all of your channels. Start fast and continually improve with built in AI tools, proven email & automation templates, peer benchmarks, and on-demand and live assistance. All with a single login. more
  • Use data from Shopify and other apps – web activity, tags, catalog, coupon codes
  • Create segments and triggers using complete historical and real-time data
  • Use omnichannel templates for Welcome, Back in Stock, Abandon, Price Drop & more
  • Request, capture, and publish product reviews with timely, automate email & SMS
  • Get real-time revenue data per automation, campaign, segment, and channel

Pricing

External charges may be billed by Klaviyo separately from your Shopify invoice. Learn more

Free

Free to install

Free to install. Email free forever for up to 250 contacts. SMS free for up to 150 SMS/MMS credits.

  • Sync Shopify data–tags, catalog, coupons
  • Templates for Email/SMS
  • Forms & push notifications
  • Segmentation & personalization
  • A/B testing
  • +more

SMS

$15/month

Up to 1250 SMS/MMS credits. Upgrade as you grow.

  • Library of multi-channel automated flows
  • 2-way conversations
  • Customizable reports and attribution
  • SMS opt-in forms

Email

$30/month

501-1,000 contacts. Upgrade as you grow.

  • All free features
  • No contracts or lock ins, cancel anytime
  • 24/7 email and 24/5 chat support

Free

Free to install

Free to install. Email free forever for up to 250 contacts. SMS free for up to 150 SMS/MMS credits.

  • Sync Shopify data–tags, catalog, coupons
  • Templates for Email/SMS
  • Forms & push notifications
  • Segmentation & personalization
  • A/B testing
  • +more

SMS

$15/month

Up to 1250 SMS/MMS credits. Upgrade as you grow.

  • Library of multi-channel automated flows
  • 2-way conversations
  • Customizable reports and attribution
  • SMS opt-in forms

Email

$30/month

501-1,000 contacts. Upgrade as you grow.

  • All free features
  • No contracts or lock ins, cancel anytime
  • 24/7 email and 24/5 chat support

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

1,907 reviews

Overall rating
4.1
Counts per rating level
  • 73% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust email marketing and SMS features, including sign-up incentives, shopping funnel redirects, and newsletters. It's praised for its seamless Shopify integration, user-friendly interface, and responsive customer support. The app's email builder, segmentation, and automated flows are powerful tools, while its analytics and training resources provide valuable insights. Despite some concerns about pricing, many merchants find the cost justified by the features and support offered.

January 31, 2024

Their customer support is excellent. Their chat support is great as all of their staff are very knowledgeable and have never left feeling like I didn't my issue resolved. They will stay on and walk you through the steps. Very much appreciate the support since we are small company and it helps to have the access.

Passport to Organics
United States
Over 5 years using the app
Klaviyo replied February 6, 2024

We are delighted to hear that you've had such a positive experience with or product experts. They really are the best. Thank you for the positive feedback we will make sure they get this. If you have any follow-up questions you know where to find us

January 12, 2024

There is a big email Google change by Feb 1st, 2024 so various things needed to be done .
This time I found the Klavyio team very responsive, sending me help info and answering my questions which was very helpful, as I am not a tecky person at all.

Normally Klavyio team answers swiftly, depending how busy they are.
I recommend this platform but not always super easy to use for untecky people. At first I got concrete help to set it all up because reading lots of articles of "how to" is not always easy and time consuming when you want direct, things done swiftly.

belledesoiree.com
United Kingdom
Over 5 years using the app
Klaviyo replied January 23, 2024

Thank you for sharing your experience! We appreciate your feedback on our responsiveness during the recent Yahoo / Google email changes. We're glad to have been helpful in providing information and answering your questions. We understand that these new requirements may pose some challenges for those less tech-savvy, but we're here to assist. If you ever need direct and swift help, feel free to reach out. We're committed to making your experience with Klaviyo as smooth as possible.

January 29, 2024

Trash email provider. Ruined our deliverability and billed us 300 usd more than the actual bill and when we asked for a refund they just disabled our account and we can no longer send emails to customers.

Personalize Everything
Italy
Over 3 years using the app

About this app

Launched

September 20, 2012

Languages

English

Works with

Shopify Flow, Facebook Advertising, Recharge, Swell Rewards, Smile.io, Aftership, Typeform

Built by Klaviyo

About Klaviyo

4.1 average rating

11 years building apps for the Shopify App Store

225 Franklin St, Floor 10, Boston, MA, 02110, US

Support

Send a message

support@klaviyo.com

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