Reviews (2,337)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants find this app user-friendly with an intuitive interface and easy setup. They appreciate the customizable templates and flows for personalized marketing, as well as the seamless Shopify integration for targeted data. The app's segmentation tools and exceptional customer service are highly valued. Many have seen increased sales and engagement through consistent campaign emails and automation. Advanced features, ongoing improvements, and analytics offer strategic insights. Some merchants also enjoy the SMS feature. Despite higher pricing for smaller businesses, many find the investment worthwhile due to the value provided.
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Such an incredibly helpful care desk.
Marta was so accommodating in helping getting some technical flows sorted, holding my hand throughout the process to a successful resolution.
Amazing!
Thank you so much for this amazing review. We will make sure Marta gets to see this.
Great platform to use, super simple and incredible customer service ready to help out whenever you need it. Elizabeth W answered all my questions incredibly quickly and with lots of helpful tips and links to articles to learn more.
One those "large" companies that wont help you when you need it. Expensive to the max for this program also. If you are a "large" company also then maybe this app is for you. But for small biz - im going a cheaper route with an agent that can actually help me.
Clare S was amazing. She provided us with custom loom videos explaining our issue and another with a workaround with clear instructions. She also helped me submit product feedback to hopefully help improve the prodblem in the future for us and others. she was great.
The support I received from Miranda was wonderful! She went above and beyond in providing both education on site setup and also helping me find workarounds to get the outcome I was looking for. Would highly recommend reaching out to support with any questions!
Thank you for being such a loyal customer. We will make sure Miranda sees this glowing review.
Great tool, excellent customer support. A lot of technical things to learn before you can effectively use it for the best results. But it seems there is a solution to almost every issue that occurs. Email deliverability is especially tricky, but there a many great tools provided by Klaviyo.
Thank you so much for your honest review. If there is anything we can do, don't hesitate to reach out to one of our product experts. Thank you for being such a loyal customer.
Love this app.
Love it
Thank you for the 5-star review.
Best email marketing platform in the game. Nothing else compares to klaviyo if you are trying to scale your business and grow sales. Their support is wonderful.
I am incredibly impressed with Klaviyo! The platform's intuitive interface and powerful automation features have transformed our email marketing efforts. Personalizing emails based on customer behavior has significantly boosted our engagement and sales. The comprehensive analytics provide invaluable insights, allowing us to continuously improve our strategies. Additionally, Klaviyo's exceptional customer support has made our experience truly outstanding.