Reviews (3,283)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its advanced email automation, segmentation, and analytics, noting its user-friendly interface and seamless Shopify integration. They appreciate the effective synchronization of customer data and personalized marketing efforts. The support team is highlighted for providing valuable assistance through video and chat, alongside a wealth of educational resources like webinars and tutorials, making it a powerful tool for enhancing customer engagement and sales.

February 7, 2025

Great app and even better support.

THE CLOSET
United Arab Emirates
Almost 2 years using the app
Klaviyo replied February 10, 2025

We're happy to hear that our support team's helping you out! Thank you for the 5 stars!

December 11, 2024

Excellent. Powerful email and SMS but user-friendly.

Salt and Honey
United States
Over 2 years using the app
Klaviyo replied January 7, 2025

Thank you so much for your support!

January 17, 2025

Seamless integration and great customer service!

Unique Pl8z
United States
About 4 years using the app
Klaviyo replied January 21, 2025

We're glad to hear it! Thank you for the 5 stars!

February 5, 2025

Great app. User friendly.

finefitsisters
United States
Over 2 years using the app
Klaviyo replied February 10, 2025

Thanks for the review! Glad you're loving Klaviyo.

November 8, 2024

Such a strong product and user experience! Extremely smooth and streamlined, great customer service and overall great experience overall .

idyl
Belgium
Over 4 years using the app
October 25, 2024

I just wanted to shout out Hana for her incredible support! :)

I’m totally new to Klaviyo, and setting up a flow seemed a bit daunting.

But Hana really went above and beyond to make sure I’d get it right.

She actually made a video to walk me through the setup step-by-step, and her explanations were super clear.

She even added screenshots and more guidance in the chat, which made everything so easy to follow—especially for someone like me who’s just starting out.

I really appreciate her going the extra mile and making it all feel manageable.

Huge thanks to Hana for her amazing support!

Best,
Kirsty and Marie

Turmeric Australia
Australia
About 2 years using the app
January 20, 2025

My first app for email marketing and I love it!!! Recommended

Omayra Astacio
United States
4 months using the app
Klaviyo replied January 23, 2025

We appreciate the shout-out! Thank you for the 5 stars!

December 4, 2024

I am loving the flexibility and ease of use of Klaviyo and all the new features to help improve KPI's.

Poofy Organics
United States
Over 1 year using the app
Klaviyo replied January 7, 2025

Thank you for the 5-star review! For anyone else reading this, go visit our what's new page to find all the new features that Klaviyo is releasing

https://www.klaviyo.com/product/whats-new

November 20, 2024

Klaviyo partners very well with Shopify and helps us retain and market to our customers.

Quality Home Furniture
United States
Almost 4 years using the app
December 2, 2024

The best emailing platform

Surprise-paris
France
About 4 years using the app
Klaviyo replied January 7, 2025

We couldn't agree more.