Reviews (2,975)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.

September 18, 2024

Great email marketing platform for us.

Strong Jaw Supplements
United States
Over 1 year using the app
September 4, 2024

For me this is the best email marketing platform. 5*

Casa Cotton - спално бельо
Bulgaria
Over 1 year using the app
October 15, 2024

Sehr komplex und umfangreich. Allerdings das mit Abstand beste Email Marketing Tool!

ART BRÜT
Germany
Over 1 year using the app
October 9, 2024

great customer service and easy to get in touch

Peony Parcel
Australia
About 5 years using the app
August 21, 2024

Awesome to work with! From integration through support, easy set up and use. Highly recommend.
illumino360.com

ILLUMINO360
United States
6 months using the app
November 6, 2024

Powerful. It's a steeper learning curve, but has great tutorials and it's totally worth the effort :)

Dogsnug
United Kingdom
About 2 years using the app
July 24, 2024

We've been using Klaviyo for some time now and it's absolutely amazing. It has all the features we need, it's very intuitive and easy to use and their support is second to none. Thanks!

JOIZI
United Kingdom
About 5 years using the app
July 26, 2024

Great customer service and an awesome platform. They're always looking to improve the functionality and features of their site.

EO Products
United States
Almost 5 years using the app
September 8, 2024

Once you get your head around it all, it's all good - very easy for a beginner, thank you!

Frank n Al
Australia
About 1 month using the app
July 18, 2024

Klaviyo impressed me with their exceptional customer service. When I encountered an unexpected issue, their support team responded with empathy and efficiency. They listened carefully, explained clearly, and went above and beyond to find a fair solution. While their platform has advanced features that new users should familiarize themselves with, Klaviyo proves they genuinely value customer satisfaction. They're willing to work through challenges and make exceptions when needed. For email marketing needs, Klaviyo shows they're a company that truly stands behind their service and prioritizes positive user experiences.

Epic Loot Shop
United States
Almost 5 years using the app