Reviews (3,293)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its advanced email automation, segmentation, and analytics, noting its user-friendly interface and seamless Shopify integration. They appreciate the effective synchronization of customer data and personalized marketing efforts. The support team is highlighted for providing valuable assistance through video and chat, alongside a wealth of educational resources like webinars and tutorials, making it a powerful tool for enhancing customer engagement and sales.

January 11, 2025

I am new to this, but Klaviyo is intuitive to navigate and looks fabulous!

Bork & Buckle
Australia
9 months using the app
Klaviyo replied January 13, 2025

So happy to hear you're loving it so far - if you need any help while you're getting familiar with the platform, please don't hesitate to reach out to our Support Team at ...

December 12, 2024

Very easy to use

Net Gate News
United States
Over 3 years using the app
Klaviyo replied January 7, 2025

Thank you so much for your support!

February 14, 2025

every brand need this

oobend
United States
4 months using the app
Klaviyo replied February 20, 2025

We couldn't agree more! Thank you for the 5 stars! ⭐

February 12, 2025

Fairly straight forward and with plenty of support

Melsonia
United Kingdom
4 months using the app
Klaviyo replied February 14, 2025

We appreciate the 5 stars - thanks!

January 8, 2025

Very user friendly! Once you find your way around the app and get used to the interaction, it is AWESOME and very responsive. Definitely looking forward to increasing our revenue through the flows. 10/10!!

Every Knee Clothing Co.
United States
10 months using the app
Klaviyo replied January 10, 2025

Thank you so much for the review. Can't wait to see you continue to grow with us!

February 13, 2025

Incredibly easy and powerful.

Tonik
United States
4 months using the app
Klaviyo replied February 20, 2025

Thank you for the 5 stars!

December 25, 2024

love it

Cultivating Wisdom
United States
Over 1 year using the app
Klaviyo replied January 7, 2025

Thank you for the 5 stars!

February 15, 2025

Love this app helped secure my 2nd customer with the Welcome Email. Integration is super easy.

Epiphany Apparel
Australia
4 months using the app
Klaviyo replied February 20, 2025

Congratulations - we love to hear this!

February 23, 2025

Amazing, Revenue has increased and customers who didn't purchase in the past were back to purchase

Jan Marini M.E.
United Arab Emirates
3 months using the app
Klaviyo replied February 25, 2025

So glad to hear this! Thank you for taking the time to share your thoughts.

February 7, 2025

I have recently introduced email mkt to my ecommerce and Klaviyo is making the whole process really easy. It's platform is really easy to use and they have resources and tips to answer every question while keeping it really human and personal.

swimseymx
Mexico
4 months using the app
Klaviyo replied February 10, 2025

Thank you so much for this review! We're always happy to help you achieve your goals in any way we can!