Reviews (3,122)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its email marketing capabilities, noting its effective personalized email flows and campaigns that boost customer targeting and sales. It features email automation, customizable flows, advanced segmentation, and detailed analytics. Its user-friendly interface and compatibility with various apps enhance marketing efforts. The customer support is also praised for being responsive and helpful.

November 4, 2024

I like this app; it has helped my business grow!

Cece Candle Co
United States
About 4 years using the app
November 25, 2024

Klayvio's customer service is on point.

Wah Gwan®
United States
Over 3 years using the app
October 15, 2024

I want to cancel the $15 SMS package but when I do it myself the system cancels everything including my emails even though it is the SMS that I want to cancel. Weronika says that they cannot cancel this service on their side that I no longer want. IT LOOKS LIKE A HOSTAGE TAKING

Kaylabé Produits cosmétiques naturels
Canada
Almost 5 years using the app
August 30, 2024

I am loving the Klaviyo app - and have taken the time to go through the suggestions on offer and I am producing stunning flows. I am truly a beginner and Shopify has made it very easy to integrate Klaviyo with Stamped io and it is coming together beautifully. The templates are easy to navigate and edit.
I was so tired of paying huge sums of money to outsource all of this and the beauty of doing everything yourself is that you are in control of what your customers see and can stay on brand and make quick edits. Recommend and very happy.

Hygge Dress
Australia
Over 3 years using the app
November 21, 2024

Klavio has been a great addition to Leilanis Attic marketing

Leilanis Attic
United States
Almost 4 years using the app
October 13, 2024

Klaviyo is a great app with the needed features for effective email marketing to support the business. A robust app I would recommend.

masteroutdoorcooks
United Kingdom
7 months using the app
December 17, 2024

I’m new in the game, but when all the experts points towards the same direction, I’ll go where they are pointing

Incredible Men Apparel
United States
5 months using the app
Klaviyo replied January 7, 2025

We love to hear that! If you are new using Klaviyo, we greatly encourage you to visit https://www.klaviyo.com/customer-resources

If you need any other assistance, our support team is top notch!

September 12, 2024

Klaviyo has been an excellent tool for our email marketing needs.The support team is quick and incredibly helpful whenever we have questions or run into issues.

Nutra Organics
Australia
Almost 5 years using the app
October 22, 2024

Great experience with this app so far. Can't wait to dive deep into all that it offers.

UnPacked Treasures
United States
3 months using the app
Klaviyo replied October 24, 2024

Thank you so much for the 5-star review. We appreciate your business and if you haven't already done so, we have some amazing resources in our all-in-one success center https://www.klaviyo.com/customer-resources

December 11, 2024

Intuitive, easy to use and highly recommend.

The Gourmet Animal
United States
About 1 year using the app