Reviews (2,764)

Overall rating
4.6
Counts per rating level
  • 79% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email marketing and automation, noting its seamless integration with Shopify which enhances data synchronization and marketing personalization. They appreciate the intuitive setup for customizable flows, email personalization, segmentation, and detailed analytics. The feature allowing the cloning of campaigns and templates across multiple stores is highlighted as particularly beneficial for businesses with multiple Shopify stores. Positive experiences with the responsive and knowledgeable customer support team are frequently mentioned, along with the user-friendly interface and helpful training resources, making it accessible for merchants of varying technical skills.

August 30, 2024

I am extremely impressed with this platform! It is truly perfect in every way. The customer support team is absolutely wonderful—they go above and beyond to help with everything I need. Highly recommended!

Dippi SE
Sweden
8 months using the app
July 10, 2024

They did a great job helping me solve a tough logical problem!

edikted
United States
About 3 years using the app
August 12, 2024

Excelente

La Galería Boutique
Mexico
10 months using the app
July 25, 2024

so amaizing

Gymglow
United States
Over 1 year using the app
July 12, 2024

Usamos klaviyo desde 2021 en nuestro ecommerce y la experiencia no puede ser mejor.

Y sobre todo, el servicio de soporte es realmente de los mejores que hay en el mercado de las apps. Porque cuando hemos tenido algún problema importante, han estado ayudando hasta resolverlo 24/7. Son conscientes de la importancia que tiene para cualquier empresa (grande o pequeña) que todo funcione correctamente.

Kuus Special Things
Spain
Almost 3 years using the app
September 23, 2024

Klaviyo makes it easy to setup our automations. Easy to use as well!

JordiLight Inc.
United States
5 months using the app
Klaviyo replied September 25, 2024

Thank you so much for the 5-star review. We agree our flows are top notch.

August 27, 2024

Danielle M was fantastic at helping today with a few questions I had about our flows. Great support team every time I ever need help. I would highly recommend.

UNDERU
United Kingdom
7 months using the app
September 25, 2024

Very bad support

PERRON 47 | 87
Belgium
5 months using the app
September 16, 2024

Love Klaviyo! It's way easier to use than Mailchimp.

inclusion powell river
Canada
6 months using the app
August 27, 2024

La mejor herramienta de email

ecommbrandacademy
Costa Rica
7 months using the app