Reviews (3,247)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email marketing and SMS tools, especially for beginners. They praise its easy-to-use email builder, comprehensive documentation, and seamless Shopify integration. Key features include smart automation, detailed analytics, and advanced segmentation, which help in crafting personalized campaigns. The support team is noted for its 24/7 availability and hands-on assistance, making it a valuable asset for driving sales and building customer relationships.

January 11, 2025

I am new to this, but Klaviyo is intuitive to navigate and looks fabulous!

Bork & Buckle
Australia
9 months using the app
Klaviyo replied January 13, 2025

So happy to hear you're loving it so far - if you need any help while you're getting familiar with the platform, please don't hesitate to reach out to our Support Team at https://www.klaviyo.com/support :)

November 20, 2024

Klaviyo partners very well with Shopify and helps us retain and market to our customers.

Quality Home Furniture
United States
Almost 4 years using the app
January 2, 2025

Its pretty user friendly and is meeting my needs as a new brand.

RightSide Children Apparel
United States
8 months using the app
Klaviyo replied January 7, 2025

Thank you so much for your support! and we are very happy to hear this!

January 6, 2025

Klaviyo is very easy to use and is on point for what I need.

Workout-Fits
United States
About 1 year using the app
Klaviyo replied January 8, 2025

So glad you're loving Klaviyo! Thanks for the review!

December 11, 2024

Excellent. Powerful email and SMS but user-friendly.

Salt and Honey
United States
Over 2 years using the app
Klaviyo replied January 7, 2025

Thank you so much for your support!

November 16, 2024

The support for Klaviyo is outstanding. All the app can do can be overwhelming at first, especially for a newbie, but my questions and cries for help were answered in a timely manner with grace and humor. I can't praise the Klaviyo team enough - they are simply awesome.

The app itself has so much power, I can't wait until I'm far enough along in direct sales to dig into all it can do and truly put it to work. It's easy to use and intuitive, built for the end users. i would recommend this app to anyone going the direct sales route.

charleymarshbooks.com
United States
About 1 month using the app
December 2, 2024

The best emailing platform

Surprise-paris
France
About 4 years using the app
Klaviyo replied January 7, 2025

We couldn't agree more.

December 4, 2024

I am loving the flexibility and ease of use of Klaviyo and all the new features to help improve KPI's.

Poofy Organics
United States
Over 1 year using the app
Klaviyo replied January 7, 2025

Thank you for the 5-star review! For anyone else reading this, go visit our what's new page to find all the new features that Klaviyo is releasing

https://www.klaviyo.com/product/whats-new

January 30, 2025

Best tool for the most ROI for marketing!

Eluzo
Canada
8 months using the app
Klaviyo replied February 3, 2025

That's what we strive for! Thank you for your review :)

January 16, 2025

Using Klaviyo has made promoting my products a breeze.

Make More Money
United States
Over 1 year using the app
Klaviyo replied January 21, 2025

We're glad to hear this! Thanks so much for the 5 stars.